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0 years
0 - 0 Lacs
Madgaon, Goa
Work from Office
Job Description: Food and Beverage Captain Location: Baywatch Resort Position Type: Full-Time/Part-Time About Baywatch Resort: Baywatch Resort offers a premium experience for our guests, providing exceptional service, world-class amenities, and delicious culinary offerings. We are looking for an enthusiastic and experienced Food and Beverage Captain to lead our restaurant and dining team, ensuring every guest enjoys an unforgettable dining experience. Job Summary: As the Food and Beverage Captain, you will oversee the daily operations of the food and beverage service in our dining areas. Your primary responsibility is to ensure exceptional service delivery, manage front-of-house staff, and maintain high standards of food quality and presentation. You will lead the team by example, ensuring smooth operations, guest satisfaction, and efficient service. Key Responsibilities: Supervise and lead the food and beverage team, ensuring that service standards are consistently met and exceeded. Greet guests, manage reservations, and oversee the seating arrangements to provide smooth and efficient service. Ensure timely, accurate, and professional service in accordance with resort and health & safety standards. Train, mentor, and motivate the food and beverage team to ensure high levels of guest service and product knowledge. Address and resolve guest concerns or complaints in a professional and courteous manner, ensuring complete satisfaction. Monitor and maintain the cleanliness and organization of dining areas, ensuring they meet high standards of hygiene and safety. Coordinate with the kitchen staff to ensure timely food preparation, presentation, and service. Assist with menu planning, inventory management, and ordering of food and beverages. Ensure all equipment and supplies are maintained in good working condition and are readily available. Manage guest check-ins and check-outs, processing payments, and handling cash or POS systems. Oversee the setup and breakdown of service areas for breakfast, lunch, dinner, and special events. Ensure compliance with all local regulations, including food safety, alcohol service laws, and health guidelines. Monitor staff performance, provide feedback, and assist with performance reviews. Foster a positive, team-oriented work environment that motivates staff to deliver the best service possible. Qualifications: High school diploma or equivalent (a degree in Hospitality or related field is preferred). Proven experience in a similar role within the food and beverage industry, preferably in a supervisory or leadership position. In-depth knowledge of food and beverage service and hospitality standards. Excellent leadership, communication, and interpersonal skills. Strong problem-solving abilities and the ability to handle guest complaints effectively. Ability to work in a fast-paced environment and multitask efficiently. Flexibility to work various shifts, including evenings, weekends, and holidays. Ability to stand for extended periods and lift items up to 25 lbs. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Posted 1 month ago
0 years
0 - 0 Lacs
Madgaon, Goa
Work from Office
Job Description: General Services Associate (GSA) – Front Office Location: Baywatch Resort, Goa Position Type: Full-Time About Baywatch Resort: Baywatch Resort is a leading hospitality destination, dedicated to providing a superior guest experience. We pride ourselves on our commitment to excellence, hospitality, and guest satisfaction. We are currently seeking an enthusiastic and proactive General Services Associate (GSA) to join our Front Office team. Job Summary: As a General Services Associate in the Front Office, you will play a key role in providing exceptional guest service and ensuring the smooth operation of daily resort activities. You will be the first point of contact for guests, assisting them with inquiries, check-ins, and various services during their stay. Key Responsibilities: Greet and assist guests upon arrival with a welcoming and friendly attitude. Handle guest check-ins and check-outs in an efficient and courteous manner. Respond to guest inquiries, resolve concerns, and provide information about the resort’s facilities, amenities, and services. Assist with guest requests and coordinate with other departments to ensure guest satisfaction. Perform clerical duties such as maintaining guest records, answering phone calls, and handling correspondence. Maintain knowledge of resort policies and procedures to provide accurate information and address guest concerns. Ensure the front desk area is organized, clean, and well-maintained at all times. Process reservations and cancellations as needed, keeping the front office running smoothly. Assist in handling billing and payment procedures for guests. Provide support in coordinating group arrivals, special requests, and other events. Support the overall guest experience by assisting with any other tasks or needs as they arise. Qualifications: High school diploma or equivalent (some college education is a plus). Prior experience in hospitality or customer service is preferred, but not required. Excellent communication and interpersonal skills, with the ability to interact professionally with guests and team members. Strong organizational skills and attention to detail. Ability to work well under pressure and manage multiple tasks. Basic computer skills and familiarity with office equipment. Flexible availability, including weekends and holidays. A positive, team-oriented attitude with a focus on delivering excellent guest service. Why Join Us? Work in a dynamic and supportive team environment. Opportunities for growth and career advancement. Be a part of a leading resort brand focused on guest satisfaction. Enjoy a vibrant workplace culture with an emphasis on professional development. Baywatch Resort is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person Speak with the employer +91 7030901619
Posted 1 month ago
0 - 1 years
0 - 0 Lacs
Madgaon, Goa
Work from Office
The Reel Creator will be responsible for developing and producing high-quality, engaging, and trend-forward Reel content for our social media platforms. This role requires a strong understanding of video editing, graphic design, and current trends, as well as a creative flair to produce compelling content that drives engagement and brand awareness. Key Responsibilities: Content Ideation & Planning: Qualifications: Skills: Proficiency in video editing software knowledge of graphic design principles and software A creative eye for visual storytelling and a keen understanding of social media trends. Excellent organizational and time management skills. Strong communication and collaboration skills. Generate creative and original Reel ideas that align with our brand voice and target audience. Research and identify current social media trends and popular audio tracks to incorporate into Reels. Develop a content calendar that ensures a consistent and engaging flow of Reels. Video Editing & Production: Edit raw video footage, applying various techniques to create smooth transitions, visual effects, and engaging narratives. Create engaging and visually appealing graphics, text overlays, and animations to complement the video content. Ensure videos are optimized for social media platforms, including aspect ratios, resolution, and file formats. Graphic Design & Branding: Design eye-catching thumbnails and cover images for Reels, aligning with brand guidelines. Create graphics and visual elements that enhance the overall aesthetic of our Reels. Maintain consistency in branding and style across all Reel content. Trend Awareness & Innovation: Stay up-to-date on the latest social media trends, including trending audio, challenges, and viral content. Adapt and incorporate these trends into our Reels in a creative and relevant manner. Identify and suggest new and innovative Reel formats and styles. Collaboration & Communication: Work closely with marketing and content teams to ensure Reels align with overall marketing strategies. Provide feedback and suggestions for improvement based on performance data and audience engagement. Collaborate with other team members to ensure a cohesive and engaging brand experience. Job Types: Full-time, Fresher, Internship Contract length: 12 months Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Experience: Videography: 1 year (Required) Work Location: In person
Posted 1 month ago
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