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0 years
1 - 2 Lacs
Lakkidi
On-site
Resort Manager Job Description We're looking for a highly skilled and experienced Resort Manager to oversee the daily operations of our properties. The ideal candidate will be a dynamic leader with exceptional management and communication skills, dedicated to ensuring an outstanding experience for our guests and a productive environment for our staff. Responsibilities: Operational Oversight: Manage all aspects of resort operations, including front desk, housekeeping, food and beverage, maintenance, and recreational facilities. Team Leadership: Recruit, train, supervise, and motivate a high-performing team. Foster a positive and collaborative work environment. Guest Satisfaction: Ensure the highest level of guest satisfaction by promptly addressing concerns, anticipating needs, and maintaining exceptional service standards. Financial Management: Develop and manage budgets, control costs, analyze financial reports, and implement strategies to maximize revenue. Property Maintenance: Oversee the upkeep and maintenance of all resort facilities, ensuring they meet safety and quality standards. Marketing & Sales Support: Collaborate with the sales and marketing teams to promote the resort and drive occupancy. Policy Implementation: Develop, implement, and enforce resort policies and procedures to ensure smooth operations and compliance with regulations. Problem Solving: Effectively resolve guest complaints, employee issues, and operational challenges with a calm and professional demeanor. Communication: Maintain open and effective communication with all departments, staff, and senior management. Vendor Management: Manage relationships with suppliers and vendors, negotiating contracts and ensuring quality services. Qualifications: Proven experience as a Resort Manager, Hotel Manager, or in a similar senior hospitality management role. Exceptional leadership and team-building skills with a track record of motivating and developing staff. Outstanding interpersonal and communication skills, both written and verbal. Strong financial acumen, including budgeting, forecasting, and revenue management. In-depth knowledge of hospitality operations and best practices. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Proficiency in resort management software and Microsoft Office Suite. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Why Join Our Team? We offer a competitive salary, benefits package, and the opportunity to lead a dedicated team in a beautiful resort setting. If you are a results-oriented leader passionate about delivering exceptional guest experiences, we encourage you to apply! Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Schedule: Day shift Work Location: In person
Posted 1 month ago
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