Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 2.0 years
2 - 4 Lacs
Katwa
Work from Office
SHROBONEE is looking for Marketing Professional to join our dynamic team and embark on a rewarding career journey. Responsible for planning and executing marketing campaigns to promote a company's products or services. Conduct market research, identify target audiences, and develop strategies to reach those audiences. Creating and managing marketing materials, such as advertisements, email campaigns, and social media content. Analyze data and track the results of marketing initiatives to make adjustments and improvements. Work with cross - functional teams, including sales, product development, and creative professionals, to ensure the success of marketing initiatives.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Jammu, Katwa
Work from Office
Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as we'll as ensuring compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (eg, Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection. Assisting in Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed. Assisting in Managing Employee Development Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Assisting in Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (eg, develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Assisting in Managing Legal and Compliance Practices Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (eg, property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Jammu, Katwa
Work from Office
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and we'll maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.
Posted 2 weeks ago
1 - 5 years
3 - 7 Lacs
Jammu, Katwa
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry Document and resolve issues with discrepant rooms with the Front Desk Prepare, distribute, and communicate changes in room assignments Communicate issues to next shift Complete required paperwork Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Enter and locate work-related information using computers and/or point of sale systems Read and visually verify information in a variety of formats (eg, small print) Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
Posted 1 month ago
0 - 3 years
2 - 5 Lacs
Jammu, Katwa
Work from Office
Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
1 - 4 years
2 - 6 Lacs
Jammu, Katwa
Work from Office
Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Posted 2 months ago
1 - 3 years
0 - 3 Lacs
Asansol, Arambag, Katwa
Work from Office
Meet potential POSP & IRDA agents in respective geographical assignments. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales process Create offline training and servicing process for the POSP. Should know local agent network. Achieve Monthly Sales Target Numbers. Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. Travelling can be frequent. Candidate should be from Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Managing relationships with customers. Identifying and communicating customer needs. Ensuring customer satisfaction. Developing and implementing marketing strategies to grow the customer base.
Posted 2 months ago
1 - 5 years
6 - 13 Lacs
Jammu, Katwa
Work from Office
POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Katwa
Work from Office
Mega Walk-In drive for Collection Officer for locations in Katwa. CTC : 1.65 to 2.5 Lac/Annum + Incentives+ Conveyance You can share this with your friends as well who are looking for bank jobs Age Limit : 19 years to 33 Years Fresher's are also welcome. Experienced with collections background preferred. Education : 10th/ 12th/Under Graduates Bike & Driving License are mandatory Job Description: a) Collections as per targets defined. Biometric, smart card collections and collections of Cross sell products b) Provide the required customer support , timely and accurate collections c) Adhere to process of collections and ensure zero OD d) Responsible for managing the Collections, maintain/minimize the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries. Walk- In interview : Location - Katwa - (BH) - 9641950648 Interview Address:- Jana Small Finance Bank Ltd MIRA Plaza, Ground floor, Nazrul Sarani, Circus Maidan, Katwa, PIN- 713130 Share your resume - aditya.singha@janabank.com (HR)
Posted 2 months ago
0 - 5 years
5 - 10 Lacs
Jammu, Katwa
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
Posted 2 months ago
6 - 10 years
6 - 10 Lacs
Jammu, Katwa
Work from Office
InterContinental Hotels Group (India) Pvt. Ltd is looking for Assistant Manager - Learning & Quality to join our dynamic team and embark on a rewarding career Journey Assist with learning and quality management Develop and implement learning programs and curricula Monitor and evaluate learning and quality performance Collaborate with learning and quality teams and stakeholders Prepare learning and quality reports and documentation Stay updated with learning and quality trends
Posted 2 months ago
8 - 15 years
14 - 15 Lacs
Jammu, Katwa
Work from Office
Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.
Posted 2 months ago
4 - 7 years
5 - 6 Lacs
Jammu, Katwa
Work from Office
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.
Posted 2 months ago
1 - 3 years
4 - 5 Lacs
Jammu, Katwa
Work from Office
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets). Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly. Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Posted 2 months ago
5 - 10 years
7 - 8 Lacs
Katwa
Work from Office
Fortune Hotels is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.
Posted 3 months ago
0 - 3 years
1 - 1 Lacs
Durgapur, Arambag, Katwa
Work from Office
Freshers are preferred Sales: Responsible for business growth in given product. Enquiry management. Scheme management. Dealer servicing. Initial credit appraisal of customers. Increasing market share as targeted at all dealerships under purview. Communicating courteously with customers by telephone, email, letter and face to face. Ensuring complete documentation, stamping and formalities related to Pre and Post Disbursement. Collections: Field investigation of the cases forwarded by business executive and filling up of PEF. Making collection efficiency plan Planning of daily travel schedule. Collection of EMI from the customers Overdues as well as Current month Due. Collection of AFC/SFC due from customers. Ensuring maximum collection through cheques or branch collections. Timely submission of collected cash in the office. Taking customer appointments on customer commitments for collection. Collection of pending post disbursement documents from customers.
Posted 3 months ago
2 - 3 years
4 - 5 Lacs
Katwa
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo- expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on delivering critical business projects as assigned from time to time. Provide relevant data points for Management reporting Required Qualifications and Experience Graduate/ Post Graduate With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage. Excellent communication skills. Exceptionally high motivational levels and needs to be a self-starter
Posted 3 months ago
3 - 5 years
2 - 3 Lacs
Malda, Howrah, Katwa
Work from Office
Role & responsibilities Lead and manage a team of sales associates to achieve sales targets and exceptional customer service standards. Implement training and development programs to foster team growth and improve product knowledge. Monitor and manage inventory. Work closely with the store leadership team to ensure store policies, procedures, and company standards are adhered to. Salary: Negotiable, based on experience and qualifications.
Posted 1 month ago
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