329 Jobs in Eluru - Page 8

Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English

Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Company Name Muthoot Fincorp Limited Job Title Senior Relationship Officer, Secured & Unsecured Business Loans Grade C1 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Collection managers oversee the financial collection department of a company and are responsible for the correct invoicing of clients and the timely receiving of payment. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Role and Responsibility Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. Implementing deadlines for invoicing and payment collection. Negotiating with customers in cases when non-payment occurs. Preparing monthly feedback reports on payment collections. Remaining informed of any legislative procedural training regarding debt collection. Training and mentoring of staff members in the collections department. KEY INTERACTIONS Internal Stakeholders External Stakeholders Business Legal Operation Risk Field Technical Team Audit Risk, Compliance Customers Insurance Providers Regulatory Authorities Referral Sources KEY CHALLENGES Lack of current contact information. Disjoint communications. Lack of self-served solutions. Meeting compliance requirements. Lack of automation. Providing secure communications KEY SKILLS & BEHAVIOURAL ATTRIBUTES Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel. The ability to work accurately and independently. Good verbal and written communication skills. Excellent analytical skills and an eye for detail. Outstanding leadership and managerial skills. Strong time and people management skills. Ability to work to strict deadlines. EDUCATION / EXPERIENCE Bachelor s degree in finance, accounting, or a related field. 7-9 years experience as a collections manager.

Managing Agency and supporting them in day to day BAU activity Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement. Field visit on Delinquent accounts both with agency and individual Monitor and support the activities of the agencies by ensuring effectiveness on daily basis. Ensuring compliance in strict adherence by the agency both in the agency premises and in field. Timely training of Agency staff with respect to company standards and the decorum they need to adhere with the customers during their visits.

Company Name Muthoot Fincorp Limited Job Title Relationship Manager, Secured & Unsecured Business Loans Grade C2 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Company Name Muthoot Fincorp Limited Job Title Senior Relationship Manager, Secured & Unsecured Business Loans Grade C3/C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Company Name Muthoot Fincorp Limited Job Title Senior Relationship Officer, Secured & Unsecured Business Loans Grade C1 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Sales Executive Alternate Channel Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets - two wheeler segment and empanel good quality referral partners to scale up Two wheeler business loan. Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Company Name Muthoot Fincorp Limited Job Title Relationship Manager, Secured & Unsecured Business Loans Grade C2 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Sales Executive Alternate Channel Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets - two wheeler segment and empanel good quality referral partners to scale up Two wheeler business loan. Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

1.Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CREDIT OFFICER-SECURED & UNSECURED LENDING BUSINESS 3 Grade : C1 4 Department : SECURED & UNSECURED LENDING BUSINESS 5 Sub Department(if any) : CREDIT 6 Employment Type : Probationer Job Role : CREDIT OFFICER-SECURED & UNSECURED LENDING BUSINESS Reporting to - Designation and Grade : CREDIT MANAGER-SECURED & UNSECURED LENDING BUSINESS-D1 Main Tasks : 1. Meet customers business premises and residence and conduct a detailed verification. 2. Proper credit assessment as per template and reporting to Credit Manager 3. Conduct study on cash flow, ability to pay of customer with utmost integrity. 4. Gather all relevant information thru discussion & documents to make a proper credit analysis. 5 Areas of Responsibility : 1. Timely customer meetings. 2. 100% compliance to right credit underwriting procedures. 3. maintain TAT within product guidelines. 4. focus Delinquency triggers as per product norms. SkillSets : Unsecured Micro /small ticket /Biz loan credit experience. LAP credit experience. Communication Skills : Excellent communication Skills English language fluency - both verbal and written. Total Experience : 3Year(s)0 Month(s) Behavioural Competencies : Need to be a Team player Ability to work stretch/MultiTasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments& live Organizational values.

Company Name Muthoot Fincorp Limited Job Title Relationship Manager, Secured & Unsecured Business Loans Grade C2 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

KEY RESPONSIBILITIES Role and Responsibility Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. Implementing deadlines for invoicing and payment collection. Negotiating with customers in cases when non-payment occurs. Preparing monthly feedback reports on payment collections. Remaining informed of any legislative procedural training regarding debt collection. Training and mentoring of staff members in the collections department. KEY INTERACTIONS Internal Stakeholders External Stakeholders Business Legal Operation Risk Field Technical Team Audit Risk, Compliance Customers Insurance Providers Regulatory Authorities Referral Sources KEY CHALLENGES Lack of current contact information. Disjoint communications. Lack of self-served solutions. Meeting compliance requirements. Lack of automation. Providing secure communications KEY SKILLS & BEHAVIOURAL ATTRIBUTES Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel. The ability to work accurately and independently. Good verbal and written communication skills. Excellent analytical skills and an eye for detail. Outstanding leadership and managerial skills. Strong time and people management skills. Ability to work to strict deadlines. EDUCATION / EXPERIENCE Bachelor s degree in finance, accounting, or a related field. 7-9 years experience as a collections manager.

Company Name Muthoot Fincorp Limited Job Title Senior Relationship Manager, Secured & Unsecured Business Loans Grade C3/C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English