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IT Support Associate - Level II
Cummins India

Dhar

None

Job Summary Provides operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources for end users under moderate supervision. Must work collaboratively with others. Key Responsibilities Performs IT production support for assigned area(s) according to documented processes. Diagnose and problem solve issues with IT hardware or software components with direction. May require ability to install, configure, or disposition IT hardware and/or application issues. Troubleshoots assigned issues per department standards and escalates if unable to resolve. Uses Incident Management system to manage reported issues or requests submitted by end users and log ...

Posted 1 week ago

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