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0.0 - 3.0 years
2 - 3 Lacs
Kodaikanal, Coorg, Thekkady
Work from Office
Roles and Responsibilities The assistant property manager is a management position for a hostel property being run under the Zostel brand ( www.zostel.com ), India's first and the largest chain of backpackers' hostels or for our Own brand resort property (www.avadale.in). The position entails complete responsibility for operations & management of the resort. He / she will report to the Property manager and would be responsible for below listed actionable: Operations Management (front office, vendor management, inventory management, reporting / audit) Guest Interactions (responding to guest queries, call handling, review elicitation) Staff Management (overseeing the work of the Housekeeping & F&B staff) 4. Property Improvement (overseeing any property improvement projects) Desired Candidate Profile Fresher with Age limit: 21 to 24 only Good communication skills, should be able to communicate in English Presentable personality in order to interact with guests Ability to handle team staff of about 3-6 people Basic computer / internet literacy (use hotel management software, upload docs etc) Previous experience in resort / property management is not mandatory Keen to commit to at least a 2-3 year time frame for the role Perks and Benefits Salary: Avg. in Hand Salary ~ INR 25,000 Perks a) Accommodation - shared accommodation in a 2 BHK Apartment b) Food - All Meals Included (breakfast, lunch, dinner) Leave: Annual Leave - 30 Days (to be taken in maximum of 2 blocks) Weekly Leave - 1 Day per Week (non weekend) Sick Leave - 12
Posted 1 month ago
4.0 - 6.0 years
3 - 5 Lacs
Kochi, Bengaluru, coorg
Work from Office
Job role: General manger/Assistant general manager Location: South India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Ernakulam, Kollam, coorg
Work from Office
Job Description Local Language Proficiency is a must.. Aggressive and a go-getter with direct selling experience.. Deliver appropriate and effective sales presentations, while always keeping abreast of the company's products and services.. Ability to translate dreams of the customers to the reality of Luxury holidays.. Develop and sustain strong and healthy relationships with customers to encourage repeat business and achieve referral sales.. Fast learner with a strong passion for sales.. Actively reach out to the non-members at our resort and sell our product.. Meet all the happy customers and get them to upgrade the product bought by them.. Reporting To OSSO TM (Onsite Service & Sales Office Team Manager). Location : (based on the job availability) Ashtamudi, Arookutty, Cherai, Munnar, Thekkady, Pondicherry, Coorg, Virajpet
Posted 1 month ago
- 1 years
1 - 2 Lacs
Ooty, coorg
Work from Office
We are looking for a Guest Relations Executive. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in India, fostering a welcoming and vibrant atmosphere for all visitors. Perks and benefits food & accomodation performance incentives
Posted 3 months ago
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