Jobs in Chakala, Mumbai - Vacancies Across Companies

Customer Relationship Manager Best Roadways Ltd.

5.0 - 31.0 years

0 - 0 Lacs

Chakala, Mumbai

Remote

Apna logo

1. Tapping new clients for providing Logistics business for PAN India. 2. Providing solutions to our potential clients in order to strengthen their Supply Chain. 3. Face to face interaction with the target customers to explore business opportunities and performance review with the existing customers. 4. Handling RFQ and negotiating with customers to convert business. 5. Involve in e-bidding of major clients. 6. Preparation of effective freight proposal to grab the business. 7. Analyzing historical and current cost to hedge the upcoming risk/ loss. 8. Penetration of the untapped market and focus on regaining the Lost customers. 9. Support to Credit control and Claim & Deduction team to get timely payment and clarity over deductions respectively from the clients. 10. Handling client's escalations/ queries incase of any challenges. 11. Maintaining good reputation with customers to expand existing business share. 12. 360 Degree profiling of existing customers. 13. Strengthening the network through LinkedIn/ personal & professional connections to get the maximum business leads. 14. Handling issues pertaining to claims & insurance from customers. 15. Scorecard preparation & self-evaluation of our service as per the client's SOP. 16. Preparation of Annual Business projection and periodically review with the management.

Posted 2 years ago

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