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1.0 years
0 - 0 Lacs
Bharalumukh, Guwahati, Assam
On-site
ob Description: Receptionist Position Title : Gym Receptionist Location : Bharalumukh Reports To : Gym Manager Job Summary : We are seeking a friendly, professional, and organized receptionist to be the first point of contact for our gym members and visitors. The ideal candidate will handle front-desk operations, provide excellent customer service, and contribute to a welcoming environment that encourages member satisfaction and retention. Key Responsibilities1. Front Desk Operations Greet and welcome gym members, visitors, and prospective clients with a positive attitude. Answer phone calls, respond to emails, and handle member inquiries. Schedule appointments for personal training sessions or classes. Process membership registrations, renewals, and cancellations efficiently. Manage cash and card transactions, issue receipts, and maintain accurate records. 2. Customer Service Provide information about gym facilities, programs, services, and membership plans. Address and resolve customer concerns or complaints promptly and professionally. Assist members with check-in and check-out processes using gym software. 3. Administrative Tasks Maintain an organized reception area and ensure cleanliness. Keep track of inventory for brochures, forms, and promotional materials. Support the team by handling basic administrative duties like data entry and file management. Prepare and distribute member communications, including event announcements and reminders. 4. Marketing Support Assist with promotional activities, including distributing flyers and managing social media inquiries. Encourage membership upgrades and promote additional services, such as personal training and fitness classes. 5. Facility Management Support Monitor and log visitor traffic to ensure gym safety and security. Report maintenance or cleanliness issues to the appropriate team members. Qualifications and Skills High school diploma or equivalent (required); additional education or certification in customer service or administration is a plus. Prior experience in reception or front-desk roles, preferably in a gym or fitness environment. Strong interpersonal and communication skills. Proficiency in using computer systems and gym management software. Ability to multitask and remain calm under pressure. Friendly, approachable demeanor with a passion for health and fitness. Join us and be the face of our gym, creating a welcoming atmosphere where members feel valued and supported on their fitness journey! More info - share your resume - 9678575579 - or call for interview Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 3 days ago
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