Customer Support Technotask Business Solutions Pvt Ltd

0.0 - 1.0 years

1 - 3 Lacs

Ashta, Madhya Pradesh, India

On-site

Skills: Customer Service, Problem Solving, Verbal Communication, Active Listening, CRM Software, Conflict Resolution, Email Support, Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a prominent player in the BPO-BPM field, specializing in contact center services through voice, email, and chat. Founded by Manoj Kumar Biswas, a veteran in the outsourcing sector, TTBS focuses on dynamic sectors like ECom, Fintech, and Fashion. With its headquarters in Bhopal, TTBS is known for its expertise in customer support, IT-enabled services, and business analytics, serving leading startups and brands across India and beyond. Job Overview We are seeking highly motivated individuals for the role of Customer Support at Technotask Business Solutions Pvt Ltd. This is a full-time position suitable for freshers with 0 to 1 year of experience. The job location spans across Bhopal, Vidisha, Sehore, Raisen, Hoshangabad, Ashta, and Dewas. The ideal candidate will play a critical role in supporting our customer service processes and ensuring satisfaction in line with our commitment to excellence. Qualifications And Skills Must have excellent customer service skills to handle inquiries and provide solutions efficiently (Mandatory skill). Strong problem-solving skills to troubleshoot and resolve customer issues swiftly and effectively. Proficient in verbal communication to convey information clearly and build rapport with customers. Active listening skills to ensure understanding and address customer concerns accurately. Experience or capability in using CRM software to manage customer information and interactions effectively. Conflict resolution skills to de-escalate situations and maintain customer satisfaction. Email support experience to handle customer queries and manage communication via electronic mail. Ability to work independently and as part of a team to achieve targets and contribute to company objectives. Roles And Responsibilities Respond promptly and professionally to incoming inquiries via phone, email, or chat. Provide accurate, valid, and comprehensive information to resolve customer queries and enhance satisfaction. Identify and assess customers' needs to achieve satisfaction and improve customer experience. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain records of customer interactions, process accounts, and file documents meticulously. Communicate effectively with team members to share insights and collaborate on customer service strategies. Participate in training sessions to stay updated on product knowledge and customer service protocols. Contribute to the company's reputation by maintaining a professional and positive demeanor during interactions.

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ENGLISH LANGUAGE TEACHER IndisJob

0 years

0 Lacs

Ashta, Madhya Pradesh, India

On-site

Job Title: English Language Teacher - Delhi Public School - Kothri Kalan Job Overview: We are hiring an experienced English Language Teacher to develop students reading writing grammar and communication skills in Kothri Kalan. Key Responsibilities Teach English language and literature to assigned grades. Develop creative writing and spoken skills. Conduct debates essay writing and other language activities. Qualifications Graduate/Postgraduate in English + B.Ed. Prior CBSE Teaching Experience Preferred. Excellent fluency and command over the language.

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ENGLISH LANGUAGE TEACHER IndisJob

0 years

0 Lacs

Ashta, Madhya Pradesh, India

On-site

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Sales Executive Aerobotz Unmanned Technologies

0 years

0 Lacs

Ashta, Maharashtra, India

On-site

Company Description Aerobotz Unmanned Technologies designs and manufactures unmanned vehicles, including drones, ground, and underwater vehicles, to provide cutting-edge and customized solutions for various sectors. Our products are revolutionizing the Aerospace Industry with high-quality, cost-effective, and sustainable solutions. We are committed to embracing new technologies and continuously improving our products. Our team of experienced engineers collaborates closely with clients to develop tailored solutions that meet specific requirements. We are dedicated to delivering excellent customer service and building long-term client relationships. Role Description This is an on-site, full-time role for a Sales Executive based in Maharashtra. The Sales Executive will be responsible for identifying and developing new business opportunities, managing client relationships, and driving sales growth. Daily tasks will include conducting market research, preparing sales proposals and presentations, negotiating contracts, and providing excellent customer service. The role also involves tracking sales performance and ensuring client satisfaction. Qualifications Sales, Business Development, Client Relationship Management skills Market Research and Data Analysis skills Excellent written and verbal communication skills Contract Negotiation and Presentation skills Ability to work independently and in a team Proficiency with CRM software and sales tracking tools Experience in the aerospace or technology industry is a plus Bachelor's degree in Business, Marketing, or a related field Proven track record of meeting or exceeding sales targets Show more Show less

Posted 2 months ago

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