You re not the person who will settle for just any role. Neither are we. Because we re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your role, you ll help us deliver better care for billions of people around the world. It starts with YOU. About You In todays rapidly changing technology landscape, agile methodologies and efficient project management are crucial for delivering outstanding digital solutions. Our organization is committed to enhancing our project delivery processes through the adoption and refinement of agile methodologies, spearheaded by the strategic role of a Scrum Master. We are currently seeking a visionary leader to drive this transformation as our Scrum Master. This role goes beyond conventional project management; it is an opportunity to be at the forefront of our operational excellence and agile practice implementation. The selected candidate will be pivotal in guiding the adoption of Scrum across our project teams, ensuring agile practices are understood, enacted, and sustained. This entails coaching teams, facilitating Scrum ceremonies, removing impediments, and ensuring a collaborative work environment tailored to delivering high-value projects efficiently and effectively. This position requires a person who excels in complex, fast-paced environments and is deeply committed to nurturing powerful team dynamics and stakeholder relationships. Your role will be critical in promoting a culture of continuous improvement, collaboration, and high performance. The ideal candidate will have a strong background in Scrum methodologies and a proven track record in leading diverse teams towards the successful execution of technology projects. This person is a facilitator at heart, dedicated to empowering the team by fostering an open, transparent, and respectful environment. Thriving on teamwork and innovation, this leader will ensure that agile practices are seamlessly integrated into our projects, enhancing our responsiveness and success in meeting business goals. By emphasizing adaptive leadership and a people-centric approach, this role is key to enhancing our project delivery capabilities, making our processes more efficient, effective, and aligned with the strategic needs of our clients and teams. Main responsibilities: Guide strategic cross-functional Global Strategic priority teams through agile practices and tools. Relentless focus on helping the team communicate, collaborate, help each other in the removal of barriers, and continues focus on the customer needs. Organize and facilitate all scrum related meetings (stand-ups, retrospectives, reviews, demos, etc.). Work with the product owner and team to develop roadmaps and manage backlog. Monitors team backlog daily and ensure it accurately reflects the current state of the sprint. Works with product owners and stakeholders to refine vision and establish goals and metrics. Track and communicate team velocity and sprint progress to all affected teams and management. Prioritizes workload and ensures appropriate sizing and standardization of user stories. Coach product owner, other scrum masters, and individual team members in opportunities for improvement in mindset and practices to drive the team to higher engagement. Act as an agile ambassador in sessions across the organization like communities of practice, and leadership forums. Co-create the agile standard for the business and socialize it as part of the overall change management plan. Train the organization on agile values, practices, and tools. Oversee the integration and use of Azure DevOps tools within project teams to optimize collaboration, code management, and CI/CD pipelines. Develop and manage dashboards in Azure DevOps to provide real-time insights into project metrics and performance. Ensure configuration and maintenance of Azure DevOps environments to support agile project management and team workflows. Facilitate the adoption of Azure DevOps features among the team, ensuring they are leveraged to enhance project transparency and delivery efficiency. Collaborate with IT and development teams to ensure the security, scalability, and reliability of the Azure DevOps setup. Key Qualifications and Experiences: Bachelor s degree minimum : Possession of a bachelor s degree from an accredited university, demonstrating a foundational academic background which supports analytical thinking and problem-solving skills. 6+ years of experience leading both Scrum and Kanban Agile Teams: Extensive hands-on experience in managing and leading teams using Scrum and Kanban methodologies, indicating a deep understanding of different agile practices and the ability to apply them effectively in various project settings. 6+ years of Scrum Master active experience: Proven track record as a Scrum Master, facilitating all aspects of project management and team dynamics to ensure agile practices are implemented effectively. 6+ years of experience / ability to influence, engage teams & drive change: Demonstrated capability in influencing and engaging teams, driving organizational change with an assertive, active listening, and strong communication skill set. Current professional certification in Agile Methodologies (RTE, Scrum Master) from a recognized Agile certifier: Holds up-to-date professional certifications such as Release Train Engineer or Certified Scrum Master, ensuring knowledge of the latest agile methodologies and practices. Stakeholder Management, Negotiation & Communication Skills: Strong skills in managing stakeholders, negotiating, and communicating effectively across all levels of the organization to manage expectations and align project objectives with business goals. ADO experience: Experienced in using and setting up Azure DevOps (ADO) tools for managing projects, demonstrating proficiency in leveraging these platforms for agile project tracking and management. Self-starter with strong sense of urgency in delivering results : Highly motivated individual who initiates projects and tasks with a clear focus on achieving outcomes swiftly and efficiently, while continuously seeking to understand and drive better solutions. Ability to work in a virtual team which may work across cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the organization including suppliers, partners, and customers: Capable of effectively collaborating in a diverse, virtual environment that includes working with teams spread across different geographical locations and organizational boundaries. Verbal and written fluency in English is required: Must have excellent command of the English language, both spoken and written, to ensure clear and effective communication in a global business setting. Experience working in SAFe (Scaled Agile Framework) practices: Familiarity or experience with SAFe practices, enhancing the capability to scale agile across larger, more complex projects. . Experience in a Sales Ops and Commercial environment preferred : Experience in business-to-business settings, which typically involve complex project management and stakeholder engagement challenges.
