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Kiotel Hospitality logo
Front Desk Professional Kiotel Hospitality

1.0 - 5.0 years

2 - 4 Lacs

Surat, Gujarat, Althan

Work from Office

Shift Timings: 11 pm - 7 am (NIGHT SHIFT) Days of Work: 6 days a week WORK FROM OFFICE Responsibilities: Provide assistance to hotel guests by handling check-in and check-out processes. Respond promptly and professionally to guest inquiries and concerns. Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions. Collaborate with the on-site hotel staff to ensure seamless guest experiences. Maintain a high level of empathy, patience, and customer service while addressing guest needs. Requirements: Strong communication skills in English, both written and spoken. Prior customer service experience is a plus Flexibility to work in rotationa...

Posted 5 months ago

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