Job Opportunity-Tech Lead - DTC Operations -Hyderabad.

Greetings from Technogen !!!

We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients.

About Technogen : TechnoGen Brief Overview:-

TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia.

TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors.

TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects.

TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget.

LinkedIn: https://www.linkedin.com/company/technogeninc/about/

Job Title :Tech Lead - DTC Operations

Required Experience :810 Years

Location : Hyderabad.

JD summary:

Job Summary: We are seeking an experienced and innovative DTC Tech Lead to take on a Tech Architect role, driving the technical direction and delivery of small to medium-sized projects focused on Digital Order Management (DOM) and Blue Yonder Warehouse Management System (WMS) applications. This role will act as a bridge between technical teams, business stakeholders, and external vendors to ensure seamless integration, optimization, and execution of DTC initiatives. The ideal candidate will combine deep technical expertise with strong leadership skills to architect scalable solutions, oversee project lifecycles, and enhance our supply chain and e-commerce capabilities. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone.

Key Responsibilities:

• Technical Leadership and Architecture:
• Define and implement the technical architecture for DOM and Blue Yonder WMS solutions, ensuring alignment with business objectives and scalability for future growth.
• Lead the design, development, and deployment of system modifications, interfaces, and reports to support DTC operations, focusing on order fulfillment and warehouse efficiency.
• Provide technical guidance to development teams, ensuring adherence to best practices, coding standards, and Blue Yonder’s WMS methodologies.
• Collaborate with stakeholders to translate business requirements into functional and technical specifications for DOM and WMS applications.
• Project Management:
• Oversee end-to-end delivery of small to medium-sized projects, including project planning, resource allocation, and risk management.
• Delegate tasks to team members, monitor progress, and ensure timely delivery within budget constraints.
• Facilitate technical problem-solving sessions to address challenges in system integration, performance, and functionality.
• Prepare and present progress reports to stakeholders, ensuring transparency and alignment on project goals.
• System Integration and Optimization:
• Architect solutions that integrate DOM and Blue Yonder WMS with other enterprise systems (e.g., ERP, e-commerce platforms, and transportation management systems) to streamline order processing and fulfillment.
• Leverage Blue Yonder’s AI-driven capabilities to optimize inventory management, order orchestration, and warehouse operations.
• Ensure system performance through tuning techniques and proactive maintenance to support real-time operations and minimize disruptions.
• Collaboration and Stakeholder Management:
• Act as a technical liaison between development teams, business units (e.g., supply chain, marketing, and customer service), and external vendors to ensure cohesive project execution.
• Work closely with UI/UX designers, product managers, and technical support teams to address user needs, resolve issues, and enhance customer experience.
• Engage with clients and internal teams to validate requirements, conduct demonstrations, and ensure solutions meet business objectives.
• Support and Continuous Improvement:
• Provide Level 3 support during go-live phases and post-implementation, ensuring system stability and data integrity.
• Document processes, configurations, and system workflows to maintain comprehensive project and system documentation.
• Identify opportunities for process automation and system enhancements to drive efficiency in DTC operations.
• Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues.
• Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• echnical Expertise:
• Proven experience (5+ years) as a Tech Lead, Solutions Architect, or similar role in supply chain, e-commerce, or DTC environments.
• Deep knowledge of Blue Yonder WMS (formerly JDA/RedPrairie) and Digital Order Management systems, including configuration, customization, and integration.
• Strong understanding of database structures, technical platforms, and infrastructures (e.g., cloud-based solutions, APIs, and middleware).
• Proficiency in programming languages and tools relevant to Blue Yonder WMS (e.g., MOCA, SQL, or Python for scripting and automation).
• Experience with performance tuning, unit testing, and validation of system modifications.
• Leadership and Project Management:
• Demonstrated ability to lead cross-functional teams and manage multiple small to medium-sized projects simultaneously.
• Strong project management skills, with experience using tools like Jira, Confluence, or Monday.com for tracking and collaboration.
• Excellent communication and interpersonal skills to liaise with technical and non-technical stakeholders, resolve conflicts, and provide clear technical direction.
• Domain Knowledge:
• Strong understanding of DTC business processes, including order fulfillment, inventory management, and customer-centric operations.
• Familiarity with supply chain technologies, including warehouse management, transportation management, and omni-channel commerce.
• Knowledge of e-commerce platforms (e.g., Shopify, Magento) and their integration with DOM and WMS systems is a plus.
• Soft Skills:
• Exceptional problem-solving and analytical skills to address technical and operational challenges.
• Strong organizational skills, with the ability to prioritize tasks and manage deadlines in a fast-paced environment.
• Empathetic leadership with a focus on mentoring team members and fostering a collaborative team culture.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones.

Preferred Qualifications:

• Advanced certifications in Blue Yonder WMS, supply chain management, or project management (e.g., PMP, Six Sigma) are highly desirable.
• Additional certifications in cloud platforms (e.g., AWS, Azure) or e-commerce technologies are a plus

Best Regards,

Syam.M | Sr.IT Recruiter

syambabu.m@technogenindia.com

www.technogenindia.com | Follow us on LinkedIn