2356 Job Description Jobs - Page 24

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About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology ...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in per...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in p...

Job Responsibilities: Cultivating solid relationships with clients through the provision of exceptional after-salesservice. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-facemeetings. Maintaining an accurate record of all existing and potential clients. Inspire repeat business from clients. Responding to client inquiries in a timely and professional manner. Analyze performance data to offer clients data-driven business insights and at the same time,use those insights to improve our service offerings Ensure timely receivables and cash flow from clients Ensuring smooth functioning of the a...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology ...

About The Role Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology ...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking f...

2+ years of work experience in software quality assurance Strong ability to test the product from a users point of view always focusing on delivering high-quality outcomes over everything else Out-of-the-box thinking to uncover hidden issues and improve the user experience Good interpersonal and communication skills to work within a team environment and collaborate effectively with other professionals Strong knowledge of software QA methodologies, tools, processes, and development cycles Good understanding of security threats and the ability to identify potential vulnerabilities during the testing phase Expertise in testing and ensuring quality in Agile, Waterfall, and SCRUM frameworks Creat...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solvin...

About The Role Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : Payments Fundamentals Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will oversee the product delivery and integrity thr...

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new ...

Customer Service Professional - Sales - Micro LAP - Direct Channel - Housing - EM - Sales Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identificati...

o Network and establish relationships with manufacturers / clients with the objective of facilitating fruitful tie-ups.o Facilitate system and process automation projects from a product perspective. o Share analytics to improve productivity and effectiveness of processes and businesso Liaision with regional teams to take up improvement actions. o Develop and modify product and policies suitable to driving business targets by coordinating with sales, credit and risk team to capture inputs from the market. o Proactive development of marketing and promotional mix to meet brand objectives and customer needs including designing and conducting sales contests and running marketing campaigns o Give ...

Experience in Json Creation for MFT & API call/response and deployment Experience in Postman application Collections, SEND,GET,POST on prem and cloud environment for MFT jobs Strong knowledge in Sterling B2B integrator Application functionality for MFT jobs - User-Mailbox, Connectivity check, Public/Private Key, Rules Config, Job Logs, PGP, Iptables firewall block listing and whitelisting Strong SQL knowledge Experience in Working with Microsoft SQL Server Strong in Linux commands and knowledge in shell scripting.

Provide the following specific Telecom Service Delivery (SD) Services, to include: Manage the delivery of Circuits for simple to complex corporate network infrastructure projects involving dark fiber, leased circuits, inside plant fiber, outside plant fiber and IP Transit from order completion through delivery; Provide complete program management in delivery of circuits including: access management, Service Provider management, circuit provisioning, field team coordination, testing of circuits, acceptance and handover of circuits with necessary documentation; Manage the delivery of the following products: Dark Fiber, Wavelength Division Multiplex (WDM), Ethernet and IP transit, etc.; Coordin...

9-10 years of experience in Develop and maintain comprehensive business continuity plans and disaster recovery strategies. Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities. Collaborate with various departments to ensure alignment and integration of business continuity plans. Coordinate and lead regular testing and exercises of business continuity plans to ensure effectiveness and readiness. Provide training and awareness programs to employees on business continuity and disaster recovery procedures. Monitor and evaluate the effectiveness of the business continuity program and make necessary adjustments. Serve as the primary point of conta...

The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals That includes installing, diagnosing, repairing, maintaining, and upgrading all end user organizational hardware and equipment while ensuring optimal workstation performance The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required Knowledge & Experience: Provide remote support for end user devices and break-fix for users Coordinate onsite support with End User and Dispatch technicians when required Collaborate with the team to create Documentation and SOPs...

Job Summary: We are seeking an experienced Application Project Manager to oversee the end-to-end delivery of application development and implementation projects. The role involves managing project scope, timelines, resources, risks, and ensuring successful delivery in alignment with business objectives. The ideal candidate should have a strong background in application lifecycle management, stakeholder engagement, and project governance . Key Responsibilities: Lead planning, execution, and delivery of application development, enhancement, and integration projects . Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop detailed project plans, allocate ...

Core Responsibilities: Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Maximize number of APFs and increase penetration in the approved APF projects. o Identify and develop new builder/channel rela...

We are looking for a skilled Technical Business Analyst with a specialised focus on Prompt Engineering and PromptOps. This role requires proven experience in developing CustomGPTs within the OpenAI platform, alongside strong capabilities in writing comprehensive business cases, statements of work, and cost-benefit analyses. The successful candidate will be adept at system analysis, identifying key risks, and developing robust mitigation plans. Furthermore, experience in developing and executing test plans, and designing and delivering technical training courses and workshops (e.g., on prompting best practices) is essential. Desirable qualifications include familiarity with Microsoft AI servi...