8 Jncip Jobs

Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Security technologies. Moderate level experience in relevant technology. Workplace type : Hybrid Working

Your day at NTT DATA The Networking Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What youll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Uses service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follows up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc. Customer service orientated and proactive thinker. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc. Required Experience: Moderate level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Networking technologies. Moderate level experience in relevant technology.

• Implementing scalable Juniper networks according to client specifications. • Installing and configuring networking hardware • Testing and troubleshooting installed Juniper systems. Contact No: 8527738652 Email: ritesh.seth@targustech.com

Design and implement OSS solutions to support network operations and management. Develop and maintain network architecture, ensuring scalability, reliability, and performance. Conduct network analysis and optimization to improve efficiency Required Candidate profile Integrate OSS systems with existing network infrastructure and third-party applications. Provide technical guidance and support to junior engineers and other team members. Prepare documentation

Job Title: Senior Network Infrastructure Engineer (Night Shift) Location: Hyderabad Experience: 5+ Years CTC: Open (Based on Experience) Employment Type: Full-time Job Summary: We are seeking a highly skilled Senior Network Infrastructure Engineer to design, implement, and maintain a robust and secure network infrastructure. The ideal candidate will have 5+ years of experience in managing complex networks, troubleshooting network issues, and ensuring high availability and performance of IT infrastructure. Key Responsibilities: Design, configure, and maintain LAN, WAN, WLAN, SD-WAN, and VPN networks. Install, configure, and troubleshoot routers, switches, firewalls, and load balancers (Cisco, Juniper, Fortinet, Palo Alto, etc.). Implement and monitor network security policies , including firewalls, intrusion detection/prevention systems, and access controls. Conduct network performance analysis, optimization, and capacity planning . Troubleshoot network issues and provide Tier 2/3 support for escalated incidents. Manage and maintain cloud networking environments (AWS, Azure, GCP) and hybrid infrastructure. Perform regular maintenance, updates, and patch management to ensure network security and stability. Collaborate with IT and security teams to ensure network compliance with ISO, NIST, and other industry standards . Develop and maintain network documentation (topology diagrams, configurations, incident logs, etc.). Work closely with vendors and service providers for troubleshooting and upgrading network components. Key Skills & Qualifications: Bachelors/Masters degree in Computer Science, IT, or a related field. 5+ years of hands-on experience in network infrastructure, security, and troubleshooting. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, MPLS, and subnetting . Expertise in Cisco, Juniper, Fortinet, Palo Alto, or Aruba networking devices. Experience with network monitoring tools (SolarWinds, Wireshark, Nagios, PRTG, etc.). Understanding of firewalls, IDS/IPS, VPNs, and network security best practices . Hands-on experience with cloud networking (AWS, Azure, GCP) and hybrid cloud environments. Certifications such as CCNP, CCIE, JNCIP, or equivalent are highly preferred. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and handle complex network projects. Preferred Qualifications: Experience with network automation (Python, Ansible, Terraform, etc.) . Familiarity with VoIP, SD-WAN, and wireless networking solutions . Knowledge of ITIL framework and incident/change management processes .

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Security technologies. Moderate level experience in relevant technology. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

The ACS Network Support Engineer role requires a well-organized, action-oriented team player with exceptional time management and strong written and oral communication skills to drive customer facing support issues in a fast-paced environment. The candidate must be a, intermediate to senior-level network engineer, who can focus on improving overall customer experience by quickly identifying and resolving problems in a global, carrier class network. The role requires excellent collaboration with team members, other IT organizations, key stakeholders and business partners to meet the needs of the business as well as that of the customers.Key tasks include:- Work with other Network Engineering teams for knowledge transfer of new product/technologies- Act as a point-of-escalation within the ACS Network Support Engineering team for technical issues during an assigned shift- Help provide solutions when working with customers to identify and remediate issues on the network- Plays a critical role in maintaining the global infrastructure for our Cloud environment, comprised of over 50,000 network devices globally- Directly create documentation, and provide oversight and peer review of change control documents written by other team members Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 7-15+ years of experience working directly with customers 7+ years of working on large scale service provider networks 5 years routing and switching experience CCNA or JNCIA Preferred technical and professional experience Experience with common Internet protocols such as DNS, NTP, LDAP and GSLB Experience with both Windows and Unix (Linux/FreeBSD) servers Exposure to global network design and management Experience with virtualization technologies such as VMWare, Xen, KVM Great communication and soft skills Solid experience creating technical documentation for current and future state network support needs * Skill in troubleshooting, problem identification and resolution of networking issues * Ability to both work independently as well as in a team environment * Ability to organize and prioritize multiple work assignments Network protocols/technologies:Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Open Shortest Path First (OSPF), IPv4/6, Internet Protocol Security (IPSec VPN), Server Load Balancing Network hardware:Cisco Catalyst 65XX and Nexus 7XXX series L3 switches, Juniper routers, Cisco Nexus and Catalyst switching hardware; Fortinet or other firewall appliances; Array Networks, Citrix or other load-balancing hardware Network support tools such as WireShark, TCPDump, SmokePing, dig, iperf, MTR, etc. CCNP, JNCIS or JNCIP

Responsibilities responsibilities In this job the Lead Networking Engineer will provide support to our Global Networking Architects and projects in: Deploying the customer solution and leading our remote technical support resources if needed. Providing support in pre-sales activities on smaller opportunities. Building and supporting lab activities, working on customer PoCs. Collecting customer networking and security data and requirements and using the Health Check offering tools. Creating technical documentation and executing on Validation and Test Activities. Required education Bachelor's Degree Required technical and professional expertise Required Professional and Technical Expertise : 8 Years experience in Enterprise Networking and Security, including LAN/WAN and Data center networking. 6 years Experience as a Senior Networking or Security engineer. Track record of successful delivery on enterprise networking/security deployment. Networking Certifications:CCNP Proven communications skills. Technical documentation skills. English language fluent in speaking and writing. Preferred technical and professional experience Preferred Professional and Technical Expertise : Networking Certifications:JNCIS, JNCIP, PCNSE, CCSE, NSE7 Software-Defined Networking expertise Security expertise