About Us Crescendo, an AI-powered customer intelligence platform designed to transform customer lifecycle management — from lead conversion to onboarding, retention, upselling, collections, and support, a boot strapped venture from JL Intellicore an associate company of LAKSON. We are in the process of assembling a high-caliber founding team to bring our vision to life. The Role We are looking for a Head of Software Engineering and Platform development who will architect, lead, and scale the technology backbone of JL Intellicore. This is a founding leadership opportunity where you will shape product strategy, engineering culture, and the tech roadmap. Key Responsibilities Define and lead the software architecture and technology stack for our AI-driven SaaS platform. Build and manage a high-performing engineering team. Drive the end-to-end product lifecycle — from concept to deployment. Collaborate with product, business, and AI/ML teams to deliver scalable, secure, and customer-centric solutions. Establish best practices in DevOps, cloud infrastructure, and agile delivery .