Packing work and basic godown work
Key Responsibilities Handle customer queries and complaints received through Amazon and our own e-commerce website Handling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate) Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and accuracy. Coordinate with logistics partners for order delivery, returns, and reverse pickups. Ensure high customer satisfaction and trust from customers. Work on sales leads which are provided and talk to the customer to close the sales Good to Have Experience in handling e-commerce escalations and supports. Good communication skills in English and Hindi Basic knowledge about Excel for data tracking and reporting Job Types: Full-time, Permanent Pay: ₹275,000.00 - ₹300,000.00 per year Work Location: In person Speak with the employer +91 9372780824
Key Responsibilities Handle customer queries and complaints received through Amazon and our own e-commerce website Handling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate) Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and accuracy. Coordinate with logistics partners for order delivery, returns, and reverse pickups. Ensure high customer satisfaction and trust from customers. Work on sales leads which are provided and talk to the customer to close the sales Good to Have Experience in handling e-commerce escalations and supports. Good communication skills in English and Hindi Basic knowledge about Excel for data tracking and reporting Job Types: Full-time, Permanent Pay: ₹275,000.00 - ₹300,000.00 per year Work Location: In person Speak with the employer +91 9372780824