JOB RESPONSIBILITIES: Respond promptly and professionally to customer inquiries and requests via email. Provide product recommendations, availability updates, and quotations through clear and concise written correspondence. Process purchase orders received via email, ensuring accuracy in part numbers, quantities, and pricing. Follow up with customers via email regarding order status, shipment tracking, and delivery timelines. Communicate with vendors to request quotes, confirm part availability, and place restocking orders. Monitor and follow up on backorders or delayed shipments through professional email correspondence Maintain a well-organized email archive of communications with customers and suppliers. Document all sales transactions and updates in the order management system. Prepare regular sales activity reports and submit via email to management or relevant departments. Collaborate with internal teams to answer technical questions and respond to customer concerns in writing. Double-check all email content for accuracy, professionalism, and completeness before sending. Ensure all communications meet aviation regulatory standards (FAA, EASA, etc.) and company policy. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): IMMEDIATE JOINER OR NOT? Language: English (Preferred) Work Location: In person

JOB RESPONSIBILITIES: Respond promptly and professionally to customer inquiries and requests via email. Provide product recommendations, availability updates, and quotations through clear and concise written correspondence. Process purchase orders received via email, ensuring accuracy in part numbers, quantities, and pricing. Follow up with customers via email regarding order status, shipment tracking, and delivery timelines. Communicate with vendors to request quotes, confirm part availability, and place restocking orders. Monitor and follow up on backorders or delayed shipments through professional email correspondence Maintain a well-organized email archive of communications with customers and suppliers. Document all sales transactions and updates in the order management system. Prepare regular sales activity reports and submit via email to management or relevant departments. Collaborate with internal teams to answer technical questions and respond to customer concerns in writing. Double-check all email content for accuracy, professionalism, and completeness before sending. Ensure all communications meet aviation regulatory standards (FAA, EASA, etc.) and company policy. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): IMMEDIATE JOINER OR NOT? Language: English (Preferred) Work Location: In person