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5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
BMC is looking for a z/OS Assembler Specialist - Development & Maintenance to join our product R&D support and APARs development efforts for a Mainframe (z/OS) product. In this role, you ll be part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Key Responsibilities: Be part of a new engineering team, focused on product support and APARs development for mission-critical Mainframe z/OS software Develop, test, and implement diagnostic tools and processes to enhance product supportability Contribute to APARs development cycles, ensuring timely delivery and quality assurance Take ownership of specific technical tasks and drive them to completion with a sense of urgency Continuously learn and contribute to the growth of the team through sharing knowledge and best practices Work cross-functionally to ensure software quality meets customer expectations. Qualifications: Bachelor s degree in computer science, Engineering, or a related field. 5+ years of experience in a similar engineering role on Mainframe z/OS environment Deep understanding and coding experience in Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS Knowledge in SMP/E Capable of having technical discussions and problem analysis with customers Result-driven, problem-solver at heart Ability to work effectively both independently and as part of a team Excellent communication and collaboration skills. Nice to have: Experience with Java, C and C++ Experience with Unix System Services and Language Environment Experience working in an enterprise product-based company.
Posted 3 months ago
5.0 - 8.0 years
5 - 9 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Mainframe zOS System Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
9.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Description: z/OS Print Systems Programmer The z/OS Print Systems Programmer is responsible for installing, customizing, and maintaining the suite of print software generated in z/OS as well assists in other aspects of the z/OS environment. The z/OS Print Systems Programmer will: Install and customize third-party print software using z/OSMF, SMP/E or vendor specific installation. Provide leadership within the team. Provide mentoring to others inside and outside the team Research and evaluate software products. Ensure 24x7x365 Business reliability, availability, and scalability Support of Capacity Planning, Disaster Recover, etc. Required Skills 7+ Years working with z/OS Operating System and its components 3+ Years experience supporting mainframe print software i.e. VPS, DRS, Mobius View, Content Cloud, CA-VIEW, CA-SPOOL, etc Desire to increase Print System Programmer skillset Knowledge of z/Enterprise server technology, software technology, systems analysis, research techniques, systems development standards and quality and cost controls. Knowledge of components of z/OS operating system, SYSPLEX, CICS/TS, DB2, TSO, JES2, WLM and interaction. Skilled at JCL and REXX Knowledge of multiple software components SMPE, HCD/IODF, JES2, VTAM, TCP/IP, TSO/ISPF, SYNCSORT, SDSF, SMF, WLM, RACF, WebSphere MQ, z/OSMF, and various OEM system software such as MOBIUS, Tivoli SA, VPS, CA-VIEW, SAS, SYNCSORT. Strong communication, analytical, and organizational skills. Able to install and integrate third-party software. Able to document troubleshoot problems and communicate with business and technical personnel at all levels. Able to manage multiple tasks simultaneously. RACF security components, concepts and understanding. #LI-LK1
Posted 3 months ago
7.0 - 12.0 years
9 - 14 Lacs
Jaipur
Work from Office
Project Role :IT Service Management Representative Project Role Description :Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills :IBM WebSphere MQ Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :As per Accenture Standard Summary:As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and risk management. Your typical day will involve providing operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Roles & Responsibilities: Install/maintain/administer CICS, MQ and Network products Experience to setup/administrer CICSplex Manage WebSphere MQ & CICS connection Maintain other network based software like Netmaster, TCP/IP, VTAM, FTP EE Capacity Planning Troubleshoot issues. Incident/Problem management Manage Mainframe networks and connectivity Monitor network resources. Report issues. Manage printers and printing related tools Professional & Technical Skills: Thorough knowledge of Mainframe middleware, communication & network tools and technologies Knowledge of z/OS functions, high level knowledge of architecture and hardware Thorough knowledge of using JCL, IBM & ISV Utilities used Overall knowledge of other support areas like z/OS, Storage and Database Troubleshooting skills to quickly resolve the critical issues Additional Information: The candidate should have a minimum of 7.5 years of experience in IT service management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions. This position is based at our Bengaluru office. Qualifications As per Accenture Standard
Posted 3 months ago
7.0 - 12.0 years
9 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and support batch scheduling changes Monitor batch & console alerts. Report using escalation matrix. Apply SOP's to troubleshoot issues. Perform IPL/HMC operations, POR and support system maintenances. Handle system breakdowns - Emergency IPL, IPL with dump Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Experience to lead Mainframe Operations & Scheduling team Expertise with tools like TWS, Control-M, CA-7, ESP, System Automation, Mainview. Knowledge of z/OS system functions, DB2, CICS, IMS, ADABAS for ability to troubleshoot/guide team to fix the issues Handle escalations and provide recommendations/updates as needed Well versed with incident lifecycle management Experience to perform people management tasks - track performance and behavior. Client communiation Professional Attributes: Technical Competency Problem-Solving Skills Communication Skills Honesty Work Ethic Flexibility Loyalty Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Educational Qualification: University degree in computer science, engineering or equivalent Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM z/OS This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education
Posted 3 months ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Monitor batch jobs. Report/resolve issues and support batch scheduling changes Monitor batch & console alerts. Report using escalation matrix. Apply SOP's to troubleshoot issues. Perform IPL/HMC operations, POR and support system maintenances. Handle system breakdowns - Emergency IPL, IPL with dump Identify & report risks to SLAs and engage stakeholders Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Experience to lead Mainframe Operations & Scheduling team Expertise with tools like TWS, Control-M, CA-7, ESP, System Automation, Mainview. Knowledge of z/OS system functions, DB2, CICS, IMS, ADABAS for ability to troubleshoot/guide team to fix the issues Handle escalations and provide recommendations/updates as needed Well versed with incident lifecycle management Experience to perform people management tasks - track performance and behavior. Client communiation Professional Attributes: Technical Competency Problem-Solving Skills Communication Skills Honesty Work Ethic Flexibility Loyalty Determination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Educational Qualification: - University degree in computer science, engineering or equivalent Additional Information: - The candidate should have a minimum of 7.5 years of experience in IBM z/OS - This position is based at our Bengaluru office - A 15 years full-time education is requirednan
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
The Mainframe Assembler HLASM, JCL, MQ role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe Assembler HLASM, JCL, MQ domain.
Posted 3 months ago
3.0 - 8.0 years
6 - 14 Lacs
Pune, Chennai, Bengaluru
Work from Office
BMC is looking for an Assembler Developer who will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. To ensure youre set up for success, you will bring the following skillset & experience: Around 4 years of experience working with mainframe applications in an IBM z/OS environment. Hands-on experience with key technologies like Assembler, JCL, VSAM, ISPF, SDSF, and JES2/3. Familiarity with at least one database system such as IMS or DB2, preferably in an Agile setting. Good understanding of diagnostics, debugging, and troubleshooting mainframe issues. Experience using Agile methods and tools like JIRA for project tracking. Ability to write clear and concise technical documentation for applications and features. Strong problem-solving, communication, and team collaboration skills. Basic understanding of the software development lifecycle. Preferred/Desirable Skills (Nice to Have): • Some exposure to SMP/E or z/OSMF. • Familiarity with IBM terms like PTF and APAR .• Interest or experience in Java development on z/OS.
Posted 3 months ago
3.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Work from Office
OP is looking for an experienced z/OS System Administrator to join our team and play a critical role in maintaining and optimizing our Mainframe environment. The ideal candidate will bring deep technical expertise in the z/OS system, proven experience in hardware refresh projects, and a passion for delivering service excellence. Key Responsibilities: Perform z/OS upgrades (versions 2.4, 2.5, or 3.1) using z/OSMF workflows to ensure smooth transitions and system reliability. Provide comprehensive support for zHardware refresh projects across platforms such as z14, z15, and z16. Manage and maintain software using SMP/E, ensuring timely upgrades and maintenance of Broadcom and IBM tools. Implement and promote z/OS service improvement initiatives and industry best practices. Build and manage configurations for new hardware using IODF, HCD, HMC, and IOCP. Oversee and maintain core z/OS subsystems, including JES2, ISPF, TCP/IP, USS, and Parallel Sysplex. Develop and support automation solutions using REXX and CLIST scripting languages. Ensure robust Disaster Recovery support, preparing for and managing system recovery in critical situations. Provide 24/7 on-call support to resolve system issues and maintain system availability. Required Skills and Expertise: Proven expertise with z/OS upgrades (2.4, 2.5, 3.1) using z/OSMF workflows. Expertise in supporting zHardware Refresh projects (z14, z15, z16). Proficiency in SMP/E for IBM and Broadcom tool maintenance and upgrades. Experience in related configuration tools (IODF, HCD, HMC, IOCP). Strong knowledge of core z/OS subsystems (JES2, ISPF, TCP/IP, USS, Parallel Sysplex). Experience in REXX, CLIST, and automation scripting. Solid understanding of Disaster Recovery processes and IPL flow. Experience with problem diagnosis and resolution (abend, wait states, dumps, SLIP). Familiarity with OEM product installs, ServerPac, and Shopz/SMP/E retrieval. Working knowledge of USS, zFS, VTAM, FTP/SFTP, and network protocols. Ability to support 24/7 on-call operations. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings, and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
Posted 3 months ago
10.0 - 15.0 years
22 - 37 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Mainframe Strorage SME at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise • 9+ Years of Experience in Mainframe Storage Administration. • Experience with DASD and tape data storage solutions (Experience on DASD/Tape Configuration and Migration) for mainframes. • Candidate should possess working knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, Storage fundamentals and Storage Devices. • Candidate will be expected to have good knowledge in the following areas: TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), REXX, SAS, SDSF and Spool. • Candidate will be expected to have good knowledge & Experience in the following (: MF - Tape & DASD Management) areas: DFSMS, DFSMSHSM, DFSMSDSS, DFSMSDFP, DFSMSRMM, ICF Catalog, VSAM, IDCAMs, CA products (CA Disk, CA allocate and CA-1), FDR products, Omegamon XE or related Storage monitoring tools, ICKDSF, Space abends and SMF/Dcollect/BVIR reports. Preferred Technical and Professional Experience • Bachelor’s degree in computer science or a related field. • Provides technical support activities for a production mainframe environment of multiple LPARs, CECs, DASD and VTS controllers. • Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication. • Candidates have to work in customer work hours- US, Europe and Asia Pacific (weekends and holidays as on call staff). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 months ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Mainframe Storage Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a Mainframe Storage System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Required Technical and Professional Expertise • 7+ Years of Experience in Mainframe Storage Administration. • Experience with DASD and tape data storage solutions (Experience on DASD/Tape Configuration and Migration) for mainframes. • Candidate should possess working knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, Storage fundamentals and Storage Devices. • Candidate will be expected to have good knowledge in the following areas: TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), REXX, SAS, SDSF and Spool. • Candidate will be expected to have good knowledge & Experience in the following (: MF - Tape & DASD Management) areas: DFSMS, DFSMSHSM, DFSMSDSS, DFSMSDFP, DFSMSRMM, ICF Catalog, VSAM, IDCAMs, CA products (CA Disk, CA allocate and CA-1), FDR products, Omegamon XE or related Storage monitoring tools, ICKDSF, Space abends and SMF/Dcollect/BVIR reports. Preferred Technical and Professional Experience • Bachelor’s degree in computer science or a related field. • Provides technical support activities for a production mainframe environment of multiple LPARs, CECs, DASD and VTS controllers. • Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication. • Candidates have to work in customer work hours- US (weekends and holidays as on call staff). Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 months ago
3.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Operations Management Practitioner Location: Chennai Duration: 12 Months Work Type: Onsite Position Description: Looking for CA7- Scheduling Analyst to support 24 X 7 operations. Responsible for day-to-day operations of mainframe computing facilities ensuring high availability including Mainframe Batch Event Monitoring & Scheduling, Mainframe Online transaction Failure Handling and Batch and first line closure of issues. Responsible for Event management, Incident Management, Problem Management, Request Fulfillment and Knowledge Management adherence with ITSM framework Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA; Ensure escalation of tickets to next level according to Prose within SLA time. Analyze operation failures, determine root causes, develop and implement corrective actions for efficient recovery and improve system availability. Identify system operational and performance problems, develop & implement solution. To work with global teams and stakeholders including PDO, Customers, internal & external Auditors, and cross functional teams Participate standup meeting on daily basis and discuss operational issues Actively participate in the analysis and review of proposed system configuration changes/maintenance Focus on Process adherence, process improvements, knowledge management and Problem Management Support efforts on Security & Control processes and Audit comments Support 24/7 operations & flexible timings, Global operations support Excellent verbal & written communication skills Support Automation through Scripts (JCL and Rexx) & RPA(Pega) Co-ordinate with Console / Zos / Storage team and PDO teams to fine tune and improve any process. Monitoring and Support of Mainframe Consoles. Understands system alerts as fix them as per documentation provided. Shutdown and IPL the systems upon request. Perform system maintenance activities upon request. Manage bridge calls during incidents. Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, ISPF, JES3, RACF, IMS, TSO, IBM Utilities Experience Required: 3 to 5 years of experience Education Required: Bachelor's Degree TekWissen Group is an equal opportunity employer supporting workforce diversity.
Posted 3 months ago
7 - 12 years
3 - 7 Lacs
Gurugram
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Micro Focus Operations Manager i Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education JOB DESCRIPTION – AWS MICROFOCUS LEADThe AWS Microfocus Lead oversees Intel, Unix, and mainframe operations at our client's Mainframe to Cloud Project. This role involves technical work on mainframe servers and other platforms like Unix, Linux, and Microfocus Enterprise Scheduler.Key Responsibilities: Manage and troubleshoot Micro Focus Enterprise Server and Developer software in Red Hat Enterprise Linux on AWS and Microsoft Windows. Operate in a multi-platform environment, monitor peripheral equipment using JES2, MVS, and UNIX commands. Generate high-volume reports, check JCL for errors, and assist programmers as needed. Organize job stream inputs and manage operational backlogs. Good knowledge on Linux and Cobol programming knowledge with troubleshooting. Team leading experience.Additional Duties: Provide after-hours IT support for password resets and printer issues. Operate daily job schedulers and troubleshoot production environments using Dynatrace APM. Participate in Disaster Recovery Tests and monitor client data centers from a centralized Network Operations Center (NOC).Required Qualifications: At least 12 years of total experience with 5 years of relevant experience to be SME. Experience in mainframe and Intel platforms in a corporate setting. Experience and proficiency in Micro Focus Enterprise Server implementation and administration on Cloud, Dynatrace, IWS, and LRS. Implementing Micro Focus PU updates Thorough understanding of Micro Focus ESCWA, COBOL environment setup, Smart Analytics, Service Manager Portal, System Security, Performance and Tuning, and PPM Familiarity with CI/CD, Jenkins, Git, and cloud infrastructures (especially AWS). Migration from mainframe to Cloud Knowledge of RDBMS and distributed architectures.Additional Requirements:Must be available for rotating shifts, weekends, and holidays, including 24-hour on-call support as needed. Qualification 15 years full time education
Posted 4 months ago
5.0 - 10.0 years
7 - 12 Lacs
pune
Work from Office
BMC is looking for a z/OS Assembler Specialist - Development & Maintenance to join our product R&D support and APARs development efforts for a Mainframe (z/OS) product. In this role, you ll be part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Key Responsibilities: Be part of a new engineering team, focused on product support and APARs development for mission-critical Mainframe z/OS software Develop, test, and implement diagnostic tools and processes to enhance product supportability Contribute to APARs development cycles, ensuring timely delivery and quality assurance Take ownership of specific technical tasks and drive them to completion with a sense of urgency Continuously learn and contribute to the growth of the team through sharing knowledge and best practices Work cross-functionally to ensure software quality meets customer expectations. Qualifications: Bachelor s degree in computer science, Engineering, or a related field. 5+ years of experience in a similar engineering role on Mainframe z/OS environment Deep understanding and coding experience in Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS Knowledge in SMP/E Capable of having technical discussions and problem analysis with customers Result-driven, problem-solver at heart Ability to work effectively both independently and as part of a team Excellent communication and collaboration skills. Nice to have: Experience with Java, C and C++ Experience with Unix System Services and Language Environment Experience working in an enterprise product-based company.
Posted Date not available
2.0 - 4.0 years
6 - 10 Lacs
coimbatore
Work from Office
As a Software Deveoper you' participate in many aspects of the software deveopment ifecyce, such as design, code impementation, testing, and support. You wi create software that enabes your cients' hybrid-coud and AI journeys. Your primary responsibiities incude: Comprehensive Feature Deveopment and Issue ResoutionWorking on the end to end feature deveopment and soving chaenges faced in the impementation. Stakehoder Coaboration and Issue ResoutionCoaborate with key stakehoders, interna and externa, to understand the probems, issues with the product and features and sove the issues as per SLAs defined. Continuous Learning and Technoogy IntegrationBeing eager to earn new technoogies and impementing the same in feature deveopment Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, Min. 2-4 years of work experience in SAP Porta, SAP Fiori, SAP UI5, SAP Mobie Patform (SMP), SAP Coud Patform Mobie Services (SCPMs Experience in Business Appication Programming Interface and XI (Exchange Infrastructure) and Extensive experience in SAPUI5 appication deveopment Experience in MVC framework for UI, SAPUI5, HTML5, and JavaScript and Expertise in SAPUI5 contros and Fiori Design patterns Understanding of SAP functiona requirement, conversion into technica design and deveopment using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in impementation or support projectMinimum 3-4 impementation experience Expertise in Fiori appication and system architecture and Exposure in SAP Fiori Launchpad configuration and app integration Preferred technica and professiona experience Cement industry business knowedge is preferabe. Knowedge and experience on SAP Workfow and Good experience in OData. Understanding of SAP functiona requirement, conversion into technica design and deveopment using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in impementation or support projectMinimum 3-4 impementation experience
Posted Date not available
4.0 - 9.0 years
6 - 10 Lacs
mumbai, pune, bengaluru
Work from Office
Your Role Experienced at troubleshooting performance issues in a z/OS environment Extensive SMP/E knowledgeKnowledge on REXX, assembler, JCLStrong Knowledge of WLM, RMF, CA Products, HCD Working experience in a multi-CPU & Sysplex environment VTAM/TCPIP Working knowledge of other sub systems like DB2, ADABAS, IMS, CICS Knowledge of working in Multi-Processor/Multi-LPAR environment and SYSPLEX Your Profile 4-12 years of experience in installation, upgradation, maintaining and customise the z/OS operating system covering z/OS, RACF, JES2, VTAM, TCP/IP, HCD, WLM. Install, upgrade, maintain and customise other z/OS related IBM and OEM products Apply planned maintenances,monitor product PTFs to make sure the products are up to date Work with REXX Scripts, Assembler, JCL &Top Secret/ACF2/RACF PTF Implementations Proactively monitor z/OS and related software and to take action to prevent potential issues and to maximise performance. What will you love working at Capgemini Capgemini is actively involved inmodernizing mainframe environmentsusing tools likeZowe, which brings a cloud-like experience to z/OS platform Involve projects with hybrid cloud integration, giving you a chance to bridge traditional systems with modern architectures. Inclusive Culture & Strong Support System
Posted Date not available
11.0 - 15.0 years
10 - 14 Lacs
bengaluru
Work from Office
Machine Learning for IBM z/OS(MLz) is a key product bringing the AI and machine learning capabilities to IBM flagship enterprise server - IBM z. It provides the capabilities for customer to train, deploy, inference and monitor AI/ML models on z/OS, and empowers transactions and applications on IBM Z to infuse trustworthy AI at scale without impact the SLA. The MLz development team is driving the product development and delivery lifecycle with continuous delivery approach and agile practices, including roadmap, design, development, testing, delivery and technical support of the product. The MLz development team is a global team with talents in US and India. Now, we’re hiring developers with around 11 to 15 years of experience to strengthen the capacity of the team and work together to better execute our product roadmap. Required education Bachelor's Degree Required technical and professional expertise * Have development and DevOps skills * Create pipelines and jobs in Jenkins * Must be good in Python * Scala OR Java expertise required * Good exposure with z/OS systems Preferred technical and professional experience * Basic knowledge on Machine Learning * Experience with docker
Posted Date not available
3.0 - 5.0 years
0 - 0 Lacs
chennai
Hybrid
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: IT Operations Support Senior Associate Location: Chennai Work Type: Hybrid Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They are also responsible for setting up user systems and operating systems. Key Responsibilities: Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms. Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls,. Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks. Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats. Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems . Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary. Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements. Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications. Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devices Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant field Education Required: Bachelor's Degree TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Posted Date not available
4.0 - 8.0 years
5 - 12 Lacs
pune
Work from Office
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMCs Intelligent Z Optimization & Transformation products, which help the worlds largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications security, while reducing operational costs and risks. We acquired several companies along BMC is looking for an Assembler Developer to join our amazing IZOT team! In this role, you will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. So, if youre looking for a development role with a lot of opportunities and challenges. If you love programming for complex products. If you love working with people from all around the world BMC is the place for you! In this role, you will: Successfully develop and deliver products, product lines, and solutions, using Assembler and C Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. In this role, you will: Successfully develop and deliver products, product lines, and solutions, using Assembler and C Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. To ensure youre set up for success, you will bring the following skillset & experience: Around 4 years of experience working with mainframe applications in an IBM z/OS environment. Hands-on experience with key technologies like Assembler, JCL, VSAM, ISPF, SDSF, and JES2/3. Familiarity with at least one database system such as IMS or DB2, preferably in an Agile setting. Good understanding of diagnostics, debugging, and troubleshooting mainframe issues. Experience using Agile methods and tools like JIRA for project tracking. Ability to write clear and concise technical documentation for applications and features. Strong problem-solving, communication, and team collaboration skills. Basic understanding of the software development lifecycle. Preferred/Desirable Skills (Nice to Have): Some exposure to SMP/E or z/OSMF. Familiarity with IBM terms like PTF and APAR. Interest or experience in Java development on z/OS. CA-DNP
Posted Date not available
4.0 - 8.0 years
9 - 13 Lacs
bengaluru
Work from Office
Strong skill in z/OS system and CICS/COMMS, SMPE,ISV product knowledge from vendorsTBC Looking for a skilled Mainframe ZOS Systems Programmer with 4 to 8 years of experience. The ideal candidate will have a strong background in IT Services & Consulting, specifically in mainframe ZOS systems programming. Roles and Responsibility Design, develop, and implement mainframe ZOS systems programs to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for mainframe ZOS systems programs. Troubleshoot and resolve issues related to mainframe ZOS systems programs. Participate in code reviews to ensure high-quality coding standards. Implement security measures to protect sensitive data and systems. Job Requirements Strong knowledge of mainframe ZOS systems programming languages and technologies. Experience working with large-scale mainframe environments and complex systems. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Familiarity with industry-standard tools and methodologies
Posted Date not available
6.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Shift: Rotational Shifts (US/Canada) Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 5 years of relevant experience. Position Description: Main responsibilities will be the administration and support of zSeries systems in a large, multi-client, multi-vendor and multi-protocol complex network/systems environments. You will also have to participate in the evolution of the zSeries platform by working on the development of scalable and innovative service offerings, oriented towards the future and which meet the current and future needs of customers. You will collaborate with your teammates, technical specialists (Operating System, Databases, telecommunications, security, Web applications) evolving in a constantly growing context. Install, propagate, maintain and support z/OS and related software products on centralized zSeries servers. Master the tools of centralized zSeries servers (JCL, Scheduler, operation, Automation, Storage, printing, process of changes and incidents). Ensure the performance of the systems and monitor the different components; Support the daily systems maintenance activities; Perform problem determination and resolution; Diagnose complex problems, propose and implement solutions adapted to customer needs; Manage service request or reported problem, follow up until resolution; Create and maintain technical procedures and solutions documentation; Provide functional analyzes of new needs and service offerings; Develop solutions aimed at improving processes affecting the support of our clients; Ensure the performance of the systems and monitor the different component; Participate in Audits; Participate in Disaster Recovery tests; Provide on-call support as scheduled. Must have skills : Excellent knowledge of HLAsm, REXX CLIST, TSO ISPF, JCL, SMPE; Functional knowledge of z/OS, JES2 products, Storage (backup, archive, Tape Manager, IOGEN), Monitors, automation, SDSF IOF, RACF TSS ACF2, Sysplex, testing and debugging tools; General knowledge of products such as DB, CICS, IMS and other MF software Experience using Microsoft Word , Excel Excellent organizational skills; Ability to work in a team; Autonomy, creativity and proactivity; Focused on customer service; Be part of the on-call support team Bachelor's degree in computer science or equivalent experience 10 years minimum of experience in IT * Knowledge of IBM zSeries (z/OS) platforms Job Qualifications: Skills: Cloud Computing DB2 Mainframe Mainframe Enterprise Server Mainframe Enterprise Server ServiceNow IT Service Mngt
Posted Date not available
4.0 - 7.0 years
10 - 14 Lacs
bengaluru
Work from Office
Skill:Z/OS System Programmers Role : Install, upgrade, RSU maintenance, and administer z/OS. Perform changes within Company regulations and security standards. Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades. Attend meetings and interact regularly with management, team, and clients to continuously improve services. Participate in On-Call rotation schedule. Responsibilities Providing IPL (Initial Program Load) support. Resolving JES2/JES3 issues and maintaining TSO/ISPF CLIST/REXX procedures. Performing MVS tuning and managing PARMLIB configurations. Creating and configuring LPARs (Logical Partitions). Managing SMPE tasks such as RECEIVE, APPLY, USERMOD, and EXIT handling. Installing and upgrading z/OS operating systems. Installing and maintaining ISV products including CA1, CA7, CA11, Syncsort, File-Aid, Abend-Aid, Mainview, System Automation, ASG, and BMC tools. Preferred Skills Proven experience in installation, maintenance, and administration of z/OS systems. Strong knowledge of SMPE and familiarity with a wide range of mainframe products such as security managers, resource managers, performance tools, storage managers, schedulers, and application utilities. Proficiency in JCL, ISPF, REXX, CLIST, and SMP/E. Ability to work independently and collaboratively in a high-availability, mission-critical environment.
Posted Date not available
2.0 - 7.0 years
10 - 14 Lacs
bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design and development of applications.- Act as the primary point of contact for application-related queries.- Provide guidance and mentorship to team members.- Collaborate with cross-functional teams to ensure project success.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS.- Strong understanding of mainframe technologies.- Experience with application development and configuration.- Knowledge of software development lifecycle.- Hands-on experience with troubleshooting and problem-solving in application environments. Additional Information:- The candidate should have a minimum of 2 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted Date not available
4.0 - 7.0 years
10 - 14 Lacs
bengaluru
Work from Office
Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster Are you ready to start working with complex IT environments and support large companies in helping to ensure the availability of their applications and system resources As a System Automation # SA Migration Deployment zSolutions Delivery Consultant, you will experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges. To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to Understanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, and operational security and resiliency by implementing IBM System Automation on their mainframe environment. Performing automation migration services with IBM Systems Automation and demonstrating problem solving skills in replacing other mainframe automation products. Providing estimates for migrations from automation products to the IBM solution, investigating and analyzing information to draw conclusions regarding migration paths and activities and leading IBM internal, customer and subcontractors teams. Under minimal supervision, leading in planning, installing, configuring, verifying, and migrating IBM Z solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client’s environments. Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the products’ implementation methodologies. Solving Client Challenges EffectivelyUnderstanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency. Conducting and participating in technical solution workshops. Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Mainframe Infra-Automation Sysprog8 to 10 years : Installation, Configuration, troubleshooting, support and maintenance of IBM System Automation and Net-View Manage enhanced Automation solution for IWS-SA integration, SDF customization and Parameters Manage the started task (STC) management and cater customized automation requirement with coding Building and Manipulating New Policies as per customer needs Customization of Service Periods, Events, Triggers and Pacing Gates Troubleshoot issues and perform root cause analysis to prevent reoccurrence Provide 24x7 on-call support Required Skillsets - 8+ years of strong experience managing IBM System Automation (IBM SA) and Net-view including monitoring, policy setup, and maintenance 6+ years of REXX coding and Net-View PIPE programming Strong proficiency in CLIST programming Solid understanding of IPL shutdown/startup sequencing Strong Knowledge on enhanced Automation solution for IWS-SA integration Good Knowledge on Integrated SMU with Omegamon and SA/Net-view SDF Expertise with customization - Defining Service Periods, Events, Triggers and Pacing Gates Basic knowledge of GDPS/PPRC – MTMM Has the ability to work independently and to collaborate and communicate with other mainframe engineers Have a structured and organized approach and able to document decisions, solutions and procedures Act as subject matter experts in the mainframe automation area A high level of personal initiative is a must to help us improve and optimize the solutions
Posted Date not available
0.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
As a Technical Support Professional at IBM you are the first point of contact with our clients. Your main responsibilities are to provide technical support and assistance to clients and business regarding their software issues. We provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye, and the world remains safe because of the dedication our Technical Support has to our clients. Whether you are working on projects internally or for a client, Technical Support is critical to the success of IBM and our CICS clients worldwide. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required technical and professional expertise: 5+ years experience working on z/OS mainframe 5+ years experience CICS system administration Knowledge of CICS architecture and components that make up CICS applications Experience upgrading/customizing CICS Problem Determination skills - experience using CICS dump and trace diagnostics aids Ability to take leading role in Critical Situation resolution Ability to work within a virtual cross-functional team (teaming being an essential part) Strong communication skills, ability to explain complex technical information in a form consumable by non-technical people and an ability to drill down to customers requirements Ability to remain calm under pressure, be well organized and self-sufficient Preferred technical and professional experience Preferred technical and professional experience: Prior experience using Customer Relationship Management tools such as Salesforce Knowledge Debugging tools (e.g. IPCS, Fault Analyzer) Experiences in USS, TCP/IP, SMP/E, RACF, VSAM Experiences in IMS, DB2, WAS, SSL, MQ, DevOps Skill in at least one of the following programming languagesAssembler, PL/I, COBOL and JAVA
Posted Date not available
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