About Jeevan Dhara Microcare Foundation Jeevan Dhara Microcare Foundation is a not-for-profit organization committed to empowering underprivileged communities through financial inclusion and microfinance services. We aim to promote sustainable development by offering affordable financial solutions to those in need. Job Summary The Back Office Executive will be responsible for supporting the day-to-day administrative and operational functions of the organization. The role involves data entry, maintaining records, coordinating with field staff, and ensuring efficient back-end processes to support the field operations. Key Responsibilities Perform accurate and timely data entry into MIS systems. Maintain and update customer records and loan documentation. Assist in the processing of loan applications, disbursements, and collections data. Coordinate with field officers for timely data submission and report discrepancies. Prepare daily, weekly, and monthly reports for management review. Manage filing systems—both physical and digital—ensuring documents are organized and retrievable. Handle back-office communications such as emails and follow-ups. Ensure confidentiality and security of sensitive information. Support the audit team by providing necessary documentation and reports. Perform any other administrative duties assigned by the management. Required Qualifications & Skills Bachelor’s degree in Commerce, Business Administration, or related field. 1-2 years of experience in a similar role, preferably in the microfinance or NGO sector. Proficiency in MS Office (Excel, Word, PowerPoint). Basic knowledge of accounting and loan management processes is an advantage. Strong organizational skills and attention to detail. Good communication skills in Hindi and English (both written and verbal). Ability to work independently and as part of a team. Preferred Qualities Prior experience working in a non-profit or microfinance institution. Familiarity with financial documentation and regulatory compliance. Willingness to learn and grow within the organization. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Commuter assistance Provident Fund Work Location: In person
About Jeevan Dhara Microcare Foundation Jeevan Dhara Microcare Foundation is a not-for-profit organization committed to empowering underprivileged communities through financial inclusion and microfinance services. We aim to promote sustainable development by offering affordable financial solutions to those in need. Job Summary The Back Office Executive will be responsible for supporting the day-to-day administrative and operational functions of the organization. The role involves data entry, maintaining records, coordinating with field staff, and ensuring efficient back-end processes to support the field operations. Key Responsibilities Perform accurate and timely data entry into MIS systems. Maintain and update customer records and loan documentation. Assist in the processing of loan applications, disbursements, and collections data. Coordinate with field officers for timely data submission and report discrepancies. Prepare daily, weekly, and monthly reports for management review. Manage filing systems—both physical and digital—ensuring documents are organized and retrievable. Handle back-office communications such as emails and follow-ups. Ensure confidentiality and security of sensitive information. Support the audit team by providing necessary documentation and reports. Perform any other administrative duties assigned by the management. Required Qualifications & Skills Bachelor’s degree in Commerce, Business Administration, or related field. 1-2 years of experience in a similar role, preferably in the microfinance or NGO sector. Proficiency in MS Office (Excel, Word, PowerPoint). Basic knowledge of accounting and loan management processes is an advantage. Strong organizational skills and attention to detail. Good communication skills in Hindi and English (both written and verbal). Ability to work independently and as part of a team. Preferred Qualities Prior experience working in a non-profit or microfinance institution. Familiarity with financial documentation and regulatory compliance. Willingness to learn and grow within the organization. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Commuter assistance Provident Fund Work Location: In person
About Jeevan Dhara Microcare Foundation Jeevan Dhara Microcare Foundation is a not-for-profit organization committed to empowering underprivileged communities through financial inclusion and microfinance services. We aim to promote sustainable development by offering affordable financial solutions to those in need. Job Summary We are looking for the Female Back office Executive and, The Back Office Executive will be responsible for supporting the day-to-day administrative and operational functions of the organization. The role involves data entry, maintaining records, coordinating with field staff, and ensuring efficient back-end processes to support the field operations. Key Responsibilities Perform accurate and timely data entry into MIS systems. Maintain and update customer records and loan documentation. Assist in the processing of loan applications, disbursements, and collections data. Coordinate with field officers for timely data submission and report discrepancies. Prepare daily, weekly, and monthly reports for management review. Manage filing systems—both physical and digital—ensuring documents are organized and retrievable. Handle back-office communications such as emails and follow-ups. Ensure confidentiality and security of sensitive information. Support the audit team by providing necessary documentation and reports. Perform any other administrative duties assigned by the management. Required Qualifications & Skills Bachelor’s degree in Commerce, Business Administration, or related field. 1-2 years of experience in a similar role, preferably in the microfinance or NGO sector. Proficiency in MS Office (Excel, Word, PowerPoint). Basic knowledge of accounting and loan management processes is an advantage. Strong organizational skills and attention to detail. Good communication skills in Hindi and English (both written and verbal). Ability to work independently and as part of a team. Preferred Qualities Prior experience working in a non-profit or microfinance institution. Familiarity with financial documentation and regulatory compliance. Willingness to learn and grow within the organization. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Commuter assistance Provident Fund Work Location: In person
About Jeevandhara Microcare Foundation Jeevandhara Microcare Foundation is a leading microfinance and social development organization committed to empowering underserved communities through inclusive financial services, livelihood support, and women’s empowerment initiatives. Our mission is to create sustainable socio-economic growth by enabling access to affordable financial solutions and capacity-building programs. Position Overview The Senior Business Analyst will play a key strategic role in driving data-driven decision-making, improving operational efficiency, and supporting organizational growth. The role involves analyzing business performance, designing process improvements, and providing actionable insights to management for policy formulation and program enhancement. Key Responsibilities 1. Business Analysis & Strategy Support Analyze financial and operational data to identify trends, risks, and opportunities for growth. Develop business models, forecasts, and reports to support strategic decision-making. Conduct market and competitor analysis to identify emerging opportunities in the microfinance sector. Collaborate with senior leadership to develop short- and long-term business strategies. 2. Process Improvement & Operational Excellence Evaluate existing workflows, lending processes, and data systems to identify inefficiencies. Recommend and implement process improvements to optimize productivity and customer satisfaction. Support automation and digitization initiatives across branches and departments. 3. Performance Monitoring & Reporting Design and maintain dashboards and performance metrics for business units and field operations. Prepare periodic MIS reports, impact assessment reports, and board presentations. Monitor key performance indicators (KPIs) for credit operations, portfolio quality, and financial sustainability. 4. Cross-Functional Collaboration Work closely with Finance, Operations, IT, and Field Teams to ensure data accuracy and process alignment. Support internal audits, compliance reviews, and data validation exercises. Assist project teams in defining business requirements for new systems or digital tools. 5. Stakeholder & Impact Analysis Support monitoring and evaluation (M&E) of community programs. Conduct impact studies to measure the social and financial effectiveness of microfinance initiatives. Engage with external partners, funders, and regulators for data-driven reporting and project proposals. Qualifications & Skills Education: Master’s degree in Business Administration, Finance, Economics, Data Analytics, or a related field. Certification in Business Analysis or Data Analytics (preferred). Experience: Minimum 5–8 years of experience in business analysis, financial analytics, or operations within the microfinance, NBFC, or development sector. Proven experience in data-driven decision-making and process improvement. Technical Skills: Strong proficiency in Excel , Power BI/Tableau , and SQL (preferred). Knowledge of MIS systems , loan management software , and data visualization tools . Understanding of microfinance operations , credit risk analysis , and impact metrics . Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Ability to manage multiple projects and stakeholders effectively. Commitment to Jeevandhara’s mission of financial inclusion and social empowerment. What We Offer Opportunity to make measurable social impact through financial inclusion. Collaborative and growth-oriented work environment. Professional development and leadership opportunities. Competitive salary and benefits package. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Senior Data Analyst Organization: Jeevandhara Microcare Foundation Location: Patna Employment Type: Full-Time Reports To: Head – Monitoring, Evaluation & Impact / Program Director About Jeevandhara Microcare Foundation Jeevandhara Microcare Foundation is a not-for-profit organization dedicated to empowering underprivileged communities through microfinance, livelihood development, women’s empowerment, and social welfare initiatives. We leverage data-driven decision-making to enhance impact, improve program delivery, and ensure transparency in all our operations. Position Overview The Senior Data Analyst will play a key role in transforming data into actionable insights that drive strategic and operational decisions across programs. The candidate will lead the design and implementation of data systems, manage data quality, and generate reports that inform stakeholders about program performance, beneficiary outcomes, and organizational impact. Key Responsibilities Data Management & Analysis Collect, clean, validate, and analyze large datasets from various programmatic and financial sources. Develop and maintain dashboards and reporting systems using tools like Power BI, Tableau, or Google Data Studio. Design and automate data pipelines and ETL processes for improved efficiency. Conduct trend, cohort, and impact analyses to support strategic decision-making. Program Monitoring & Evaluation Collaborate with M&E teams to develop KPIs and impact metrics aligned with organizational goals. Analyze survey and field data to assess program performance and beneficiary outcomes. Support impact assessments, baseline and endline studies, and data audits. Reporting & Insights Prepare analytical reports, visualizations, and presentations for leadership, funders, and partners. Translate complex data findings into clear, actionable recommendations. Support grant proposals and donor reporting with evidence-backed insights. Capacity Building & Collaboration Mentor junior data analysts and build analytical capacity across teams. Work closely with program, finance, and technology teams to ensure data integrity and alignment. Qualifications & Skills Education: Bachelor’s or Master’s degree in Statistics, Data Science, Economics, Mathematics, Computer Science, or a related field. Experience: 5+ years of professional experience in data analysis, preferably in the social sector, microfinance, or development organizations. Proven track record in managing end-to-end data projects. Technical Skills: Proficiency in SQL, Python, R, or similar analytical tools. Experience with data visualization platforms (Power BI, Tableau, or equivalent). Strong understanding of data warehousing, ETL, and data governance principles. Familiarity with survey tools (KoboToolbox, CommCare, SurveyCTO, etc.) is an advantage. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Ability to work independently and collaboratively in a cross-functional environment. Commitment to Jeevandhara’s mission and values. Compensation & Benefits Competitive salary based on experience and qualifications. Health and welfare benefits as per organizational policy. Opportunities for professional growth and learning in a mission-driven environment. How to Apply Interested candidates may send their resume, to priya.hrrecruiter@jdhara.com Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person