JDM Group

2 Job openings at JDM Group
Sales and Business Development Pune,Maharashtra,India 2 years Not disclosed On-site Full Time

Job Title: Sales & Business Development Position : Executive/ Assistant Manaager / BDM / Manager / Senior Manager Industry: Freight Forwarding & Logistics Experience: Minimum 2+ Years Location: Balewadi, Pune Employment Type: Full-time Job Summary: We are seeking a dynamic and results-driven Sales & Business Development Executive with over 2 years of proven experience in the freight forwarding industry. The ideal candidate will be responsible for identifying new business opportunities, building a strong sales pipeline, and closing high-value deals. You will play a crucial role in expanding our customer base and driving revenue growth through strategic sales initiatives. Key Responsibilities: Research and Identify new business opportunities across domestic and international markets in freight forwarding. Develop and Execute Targeted Outreach strategies to engage prospective clients, including personalized messaging and presentations. Qualify Leads by analyzing customer needs, logistics requirements, and potential for long-term partnership. Build and Maintain a robust pipeline of prospects through cold calling, networking, industry events, and digital channels. Develop Own Database and work exhaustively on large data sets to ensure consistent follow-up and lead management. Achieve Sales Targets by closing deals with small, medium, and large-scale clients, and ensuring client satisfaction throughout the sales cycle. Collaborate with operations and pricing teams to prepare competitive quotations and service proposals. Keep track of market trends, customer preferences, and competitor activities to identify new areas of growth. Requirements: 2+ years of experience in sales/business development within the freight forwarding Proven ability to generate leads and convert prospects into clients. Strong understanding of international shipping, logistics terms Self-motivated, result-oriented, and able to work independently with minimal supervision. Excellent communication, negotiation, and presentation skills. Comfortable working on large datasets and building client databases from scratch. Preferred Qualifications: Bachelor's degree in Business, Marketing, Supply Chain, or related field. Existing network of clients in shipping domain. Multilingual abilities are a plus. What We Offer: Competitive salary with performance-based incentives. Opportunities for career advancement. Supportive and collaborative team environment. Exposure to international markets and global logistics operations. Show more Show less

Customer Service Officer delhi 2 - 8 years INR Not disclosed On-site Full Time

Job Description: You will be responsible for providing customer service for Sea Export at JDM Group, a leading name in the logistics and supply chain industry in India. As part of our Pune branch, you will play a crucial role in ensuring customer satisfaction and efficient transport and distribution solutions. Key Responsibilities: - Serve as the primary point of contact for customers and agents, providing timely shipment updates. - Handle inbound and outbound calls, emails, and messages professionally and efficiently. - Track and monitor shipments to give accurate status updates to clients. - Address and resolve customer and agent inquiries, complaints, or delays with a focus on customer satisfaction. - Maintain precise records of all interactions and transactions. Qualification Required: - Bachelors degree in Commerce, Business Administration, or a related field (preferred). - 2-8 years of experience in customer service under customer clearance. - Strong verbal and written communication skills in English and Hindi. - Good knowledge of MS Office (Excel, Word, Outlook) and CRM. About JDM Group: JDM Group is a reputable organization in the logistics and supply chain sector, dedicated to efficiency, reliability, and customer satisfaction. We offer competitive salaries, performance incentives, a friendly work environment, and growth opportunities for our employees. Apply now by sending your resume to hr.del2@jdmgroups.com. Join us at JDM Group and be part of our committed team in Pune!,