Job Title: Client Relationship Manager Company: JCUBE Productions Industry: Digital Marketing Location: Preferably from Kanyakumari or Tirunelveli District Employment Type: Full-Time Contact Email: jcubemedias@gmail.com Contact Number: +91 89037 11690 Preferred Candidate: Married Female Candidates from Kanyakumari or Tirunelveli District About JCUBE Productions JCUBE Productions is a fast-growing digital marketing agency offering a full suite of services including branding, video production, web development, social media management, SEO, and influencer marketing. We help businesses grow by crafting compelling digital experiences and data-driven campaigns. Role Overview We are looking for a Client Relationship Manager who will act as the bridge between our clients and internal teams. The ideal candidate will be proactive, organized, and passionate about client satisfaction, ensuring smooth project execution and long-term relationship building. Key ResponsibilitiesClient Relationship Management Serve as the main point of contact for assigned clients. Maintain regular communication via phone, email, and meetings. Understand client goals, preferences, and challenges. Build long-term relationships to encourage repeat business. Project Coordination Coordinate with internal teams (design, video, web, social media). Prepare and manage project briefs and timelines. Track deliverables and ensure timely execution. Resolve project-related issues promptly. Proposal & Pitch Support Assist in preparing proposals and presentations. Incorporate client feedback for continuous improvement. Client Onboarding Guide new clients through onboarding. Set clear expectations on timelines and deliverables. Feedback & Revisions Collect and interpret client feedback. Coordinate revisions with production teams. Performance Reporting Collaborate with the digital marketing team to prepare monthly reports (social media, SEO, ad campaigns). Present results and suggest improvements. Market & Competitor Insights Research trends and competitors. Share insights to support client brand positioning. Documentation & CRM Maintain detailed records of communications and agreements. Use CRM tools to track client status and follow-ups. Upselling & Cross-Selling Identify opportunities to offer additional services. Educate clients about new offerings from JCUBE Productions. Crisis Handling & Conflict Resolution Manage complaints and resolve conflicts diplomatically. Escalate issues to management when necessary. Qualifications Bachelor’s degree in Marketing, Communications, or related field. 2+ years of experience in client servicing or account management. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines. Familiarity with CRM and project management tools. How to Apply Send your resume to jcubemedias@gmail.com or contact +91 89037 11690 for more information. Job Types: Full-time, Part-time, Permanent, Contractual / Temporary Contract length: 3 months Pay: From ₹3,000.00 per month Expected hours: 30 – 40 per week Benefits: Work from home Education: Higher Secondary(12th Pass) (Required) Language: Tamil (Required) Work Location: Remote Speak with the employer +91 9842477041
As a Client Relationship Manager at JCUBE Productions, you will play a crucial role in fostering strong relationships between our clients and internal teams. Your proactive and organized approach will contribute to client satisfaction, ensuring seamless project execution and long-term partnership development. Your responsibilities will include acting as the primary point of contact for assigned clients, maintaining regular communication through various channels, and understanding client objectives and challenges. By building enduring relationships, you will encourage repeat business and client loyalty. In addition to client relationship management, you will coordinate with internal teams such as design, video, web, and social media to ensure project briefs and timelines are effectively managed. Tracking deliverables, resolving issues promptly, and assisting in proposal and presentation preparation are also key aspects of your role. Client onboarding, feedback collection, and performance reporting will be part of your routine tasks. By collaborating with the digital marketing team, you will analyze results and suggest enhancements to support client brand positioning effectively. Your ability to research market trends and competitors will provide valuable insights for our clients. Maintaining detailed records, utilizing CRM tools for client management, and identifying opportunities for upselling and cross-selling will be essential. Handling crises and conflicts diplomatically, escalating issues when necessary, and educating clients about new services from JCUBE Productions are also within your purview. To qualify for this role, you should hold a Bachelor's degree in Marketing, Communications, or a related field, along with at least 2 years of experience in client servicing or account management. Strong communication skills, project management abilities, and familiarity with CRM tools are required. If you are passionate about client relationships and possess the necessary qualifications, we encourage you to apply by sending your resume to jcubemedias@gmail.com or contacting +91 89037 11690 for further information. This is a full-time position with opportunities for permanent or contractual/temporary employment. The job offers the benefit of remote work, requiring proficiency in Tamil language and a Higher Secondary (12th Pass) education level.,