About Us Jay Bee Laminations Limited is a leading manufacturer and a proudly public-listed company on the National Stock Exchange of India. With a strong legacy and national presence, we are committed to delivering quality and excellence in every aspect of our business. We are now expanding our team and looking for a dynamic and customer-oriented professional to join us. Role Overview We are seeking a Customer Relationship Manager / Executive to manage and nurture client relationships throughout the order execution lifecycle. This is an office-based role focused on ensuring seamless customer experience and satisfaction. Key Responsibilities Serve as the primary point of contact for customers from order placement to delivery. Coordinate delivery schedules and execution updates via email and phone. Follow up on payment collection and ensure timely closure of accounts. Maintain accurate communication records and proactively resolve customer queries or issues. Collaborate with internal teams (sales, production, logistics, accounts) to meet customer expectations. Required Skills & Qualifications Strong written communication skills in English (mandatory) for professional email correspondence. Good spoken English for customer interaction via phone (preferred). Detail-oriented, organized, and customer-focused. Prior experience in customer support or relationship management is a mandatory requirement. Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Quarterly bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Customer relationship management: 3 years (Required) Language: English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Expected Start Date: 14/11/2025
Position: Sales & Marketing Manager – Transformers Division Location: Noida/Delhi NCR (with frequent customer travel) Role Overview: The role involves customer visits, networking, and lead generation from private clients such as liasoners, consultants, contractors, builders, industrialists, and engineers. Key Responsibilities: Generate and follow up on enquiries for transformers. Regularly visit and engage consultants, contractors, and private clients. Build strong relationships with decision-makers and influencers. Coordinate with technical/operations teams for proposals and order execution. Maintain sales pipeline and submit weekly reports. Participate in exhibitions, industry forums, and trade shows. Desired Profile: Graduate (BBA/B.Com/Engineering); MBA preferred but not mandatory. 3–5 years’ experience in industrial product sales (transformers/electrical equipment/EPC preferred). Strong networking, communication, and interpersonal skills. Self-driven, energetic, and open to frequent travel. Why Join Us? Work with a public listed company on NSE with strong industry credibility. Growth opportunities across transformer manufacturing and EPC business verticals. Entrepreneurial culture with direct visibility to top management. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Work from home Experience: transformer or EPC sales / marketing: 3 years (Required) Work Location: In person