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Technical Support Associate_In Person Interview_Noida Trigent Software

2 - 4 years

0 - 3 Lacs

Noida

Work from Office

Role & responsibilities B. Tech. / MCA 2+ years of Application Support experience in International Technical Support required Working knowledge of different OS including WIN, Mac and UNIX Core Java, JavaScripting, HTML and CSS Webserver Technologies, SaaS Knowledge and understanding of database applications Conceptual understanding of working of REST and Web APIs Experience working in a team environment, managing a diverse workload Outstanding written & verbal communication skills in English with a neutral accent General cultural awareness, particularly for agents who are supporting customers in a region other than the one theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers).

Posted 3 months ago

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