Product Support Engineer II, Enterprise SoundHound AI

4.0 - 8.0 years

0 Lacs

karnataka

On-site

In this role at SoundHound AI, as a Product Support Engineer II, you will be responsible for handling escalated issues, conducting in-depth analysis, and providing advanced support for applications involving Java/JVM, Kubernetes, MySQL/Cassandra Database, Voice Processing, VoIP, and telephony components. **Key Responsibilities:** - Address escalated issues from Level 1 support by using advanced troubleshooting skills to diagnose issues with java applications, database, network connection, high availability, voice services, application performance, and connectivity. - Investigate technical issues specific to the Java runtime and Linux environment, including JVM tuning, memory management, thre...

Posted 2 weeks ago

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Product Support Engineer II SoundHound AI

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Product Support Engineer II at SoundHound AI, you will be responsible for handling escalated technical issues related to voice-related technologies. Your role will involve diagnosing and resolving complex problems with applications, databases, network connections, voice services, and more. Here is what you will be doing in this role: - Address escalated issues from Level 1 support and utilize advanced troubleshooting skills to diagnose issues with java applications, databases, network connections, and voice services. - Investigate technical issues specific to Java runtime and Linux environment, including JVM tuning, memory management, and file permissions. - Work on Kubernetes based app...

Posted 1 month ago

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