Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
12.0 - 16.0 years
0 Lacs
karnataka
On-site
The Associate Product Support Analyst plays a crucial role in diagnosing and resolving application issues to ensure optimal performance for system users. This individual is responsible for providing root cause analysis and recommendations for improvements, as well as supporting the day-to-day maintenance of consumer and Member applications. Collaborating with the product team, they contribute to software projects throughout the development lifecycle, including defining user experience specifications and documenting project requirements. Key Responsibilities: - Collaborate with internal stakeholders to understand complex business rules and ensure application functionality. - Engage with end users and business units to maintain operational efficiency and resolve issues promptly. - Develop a functional understanding of systems and their development framework. - Monitor application trends and provide recommendations for enhancements. - Conduct research, analysis, and propose improvements to applications. - Expertly evaluate information, reconcile conflicts, and distinguish user requests from underlying needs. - Manage interpersonal communication effectively. Required Qualifications: - Proven ability to deliver results independently. - Excellent written and verbal communication skills across all organizational levels. - Customer service-oriented with strong relationship-building skills. - Ability to work effectively with diverse individuals and cultures. - Proficiency in web application development technologies such as .NET, SQL, HTML, XML, Java/JavaScript. - Familiarity with information systems concepts and terminologies. - Strong work ethic, teamwork skills, and self-motivation. - Experience with Microsoft Office tools. Experience: - 12 years in the Technology/IT industry. - 12 years working with .NET client/server and Internet application/business analysis. Education: - Bachelor's Degree in Computer Science or related field. Preferred Qualifications: - Knowledge of CRM systems, particularly Salesforce. - Exceptional communication and conflict resolution abilities. - Experience with multi-national application implementations. - Proficiency in .NET applications and SQL query writing. Qualifications: Please refer to the EMEA&I Description box for further details.,
Posted 6 days ago
8.0 - 12.0 years
13 - 18 Lacs
Bengaluru
Work from Office
At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities We do this by striving to create an inclusive environment where everyone feels welcome to be who they are?with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity Job Summary: We are seeking a highly skilled and motivated Automation Lead to join our Business Functional UAT The ideal candidate will be responsible for automating a wide range of testing use cases, including, sanity, smoke, regression and performance testing and also building & automating test cases & pipeline for new features, bugs fixes, products & platforms This role requires a deep understanding of automation frameworks, testing methodologies, and a passion for improving testing efficiency and effectiveness Skills And Competencies Experience: 58 years in QA automation implementation, with a strong track record of independently driving QA automation strategies and execution across business-critical applications Technical Skills: Proficiency in automation tools such as Selenium, Tricentis ?Tosca?, TestComplete or Cypress and familiarity with CI/CD pipelines (e-g , Jenkins, GitLab) Desirable: Exposure to AI-driven QA tools or frameworks (e-g , Testim, Mabl, Functionize) is preferred, especially for scaling intelligent test automation Additional: Strong scripting skills in languages like Python, Java, or JavaScript, and experience integrating automation into UAT workflows from a business perspective Familiarity with Agile and DevOps methodologies Excellent Communication & problem-solving skills and attention to detail Ability to work independently and as part of a team in a fast-paced environment Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field Role & Responsibilities Lead the automation efforts within the Business Functional User Acceptance Testing [UAT] group, focusing on automating existing & new features for sanity, smoke, regression, and performance testing for Research platforms & products Collaborate with cross-functional teams to understand testing requirements and develop comprehensive automation strategies Design, develop, and maintain automated test scripts and frameworks to ensure high-quality software releases with effective guardrails Identify and implement best practices for test automation, including the selection of appropriate tools and technologies Continuously monitor and improve the performance of automated test suites to ensure they are efficient and reliable Provide guidance and mentorship to junior team members on automation tools, best practices and techniques Analyze test results, identify issues, and work with the development team to resolve them in a timely manner Stay up-to-date with the latest trends and advancements in test automation and incorporate them into the testing process About The Team By joining the Business Functional User Acceptance Testing team, you will play a critical role in safeguarding the quality and reliability of Research platforms used by Moodys Ratings Our team ensures that every product enhancement and bug fix is rigorously tested and validated before reaching production?minimizing risk, preventing disruptions, and ensuring business continuity of our platforms for end users You will contribute directly to the integrity of our ratings process by identifying and resolving issues early, enabling timely and accurate delivery of enhancements that support analysts, reviewers, and business users globally Your work will help reduce manual testing efforts through smart automation, allowing the team to scale quality assurance across applications and focus on strategic improvements If you are passionate about quality, eager to drive innovation in testing, and want to make a meaningful impact on Moodys ability to deliver trusted Research, we would love to hear from you Join us in our mission to maintain Moodys reputation as the agency of choice through excellence in business testing and operational resilience Moodys is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary
Posted 2 weeks ago
3.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Below is JD for your reference: Programming Languages: Proficient in C++, Java and Java script Basic understanding of Python Software Development Tools: Proficient in version control systems such as Git Experience with build automation tools like Jenkins Operating Systems: Familiarity with Windows and macOS environments DevOps Practices: Continuous Integration/Continuous Deployment (CI/CD) pipelines maintenance Software Testing: Proficient in writing unit tests and integration tests using frameworks like JUnit , BDD testing , Maven Experience with test automation tools such as Selenium for web applications Basic understanding of API testing using tools like Postman This includes sending requests to APIs to simulate how a client interacts with a server, inspecting responses for correctness, and validating the behaviour of the API endpoints Agile Methodologies: Practiced in Agile development methodologies like Scrum Experience working in cross-functional teams and participating in sprint planning, daily stand-ups, and retrospectives
Posted 1 month ago
3.0 - 6.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Requirements Description and Requirements Define, drive, and execute the test strategy for large-scale, high-impact projects, Design and develop scalable, reusable, and robust automation frameworks for Web, API, and Mobile platforms, Collaborate with cross-functional teams to ensure in-sprint test automation and CI/CD integration, Mentor and guide junior SDETs and QA engineers in best practices, frameworks, and coding standards, Continuously evaluate and improve test coverage, efficiency, and effectiveness across the stack, Work closely with DevOps to build reliable and scalable test environments, Participate in design reviews, code reviews, and architectural discussions from a quality perspective, Own test metrics, report bugs with detailed analysis, and track quality KPIs, Requirements: 58 years of experience in QA automation, preferably in product-based organizations, Strong programming skills in Java or JavaScript with hands-on experience in automation framework development, Expertise in automation tools like Selenium, Playwright, Cypress, and API automation using Rest Assured, Postman, or similar tools, Solid understanding of test strategy, test planning, and quality processes, Experience with version control (Git), CI/CD tools (Jenkins, GitHub Actions, etc ), and test reporting, Strong knowledge of SQL and experience with relational databases (PostgreSQL, MySQL, etc ), Exposure to performance testing tools like JMeter is a plus, Experience working in Agile/Scrum environments, Familiarity with Docker, Kubernetes, AWS/Azure is an added advantage, Excellent problem-solving, communication, and leadership skills, Additional Job Description Nice to Have: Experience in in-sprint automation for functional and non-functional testing, Hands-on with monitoring and observability tools like Grafana, Kibana, Knowledge of microservices architecture, backend APIs, and integration testing, Prior experience in leading QA initiatives, setting up automation practices, or building a QA center of excellence, EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service all backed by TELUS, our multi-billion dollar telecommunications parent, Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace All aspects of employment, including the decision to hire and promote, are based on applicantsqualifications, merits, competence and performance without regard to any characteristic related to diversity,
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France