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2 - 5 years

4 - 7 Lacs

Bengaluru

Work from Office

Work Location: Gurgaon ECMS ID# 523220, 523226, 523227, 523228, 523229, 523230, 523231, 523235, 523236, 523241, 523242 Number of Openings* 15 Duration of contract* 1 year Relevant Years of Experience 3+ Total Yrs. of Experience* 5+ Detailed JD *(Roles and Responsibilities) API Automation tester with Rest Assured along with SQL and UI automation skills Domain* Banking Desired skills UI automation or Database skills along with API Test assured and Java Mandatory skills Core Java, API automation with Rest Assured BGCheck (Pre onboarding Or Post onboarding) Pre Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * General shift Vendor Rate 10000 per day,

Posted 4 months ago

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6 - 8 years

7 - 15 Lacs

Hyderabad

Hybrid

Role & responsibilities Job Title: Java API Position: Senior Software Engineer Experience: 6-8 Years Category: Software Development/ Engineering Main location: India, Hyderabad Position ID: J0225-2076 Employment Type: Full Time We are looking for an experienced "Java API" to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients. Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Your future duties and responsibilities Should have 6-8 Years of experience in API design and development. Responsible for designing, developing, implementing and maintaining API's. Analyze system specifications and translate requirements into API design. Required Skills Java, Python, Node.js Restful API, Spring Boot, Postman, SoapUI Required qualifications to be successful in this role Analyze system specifications and translate requirements into API design. Required Skills Java, Python, Node.js Restful API, Spring Boot, Postman, SoapUI

Posted 4 months ago

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5.0 - 8.0 years

5 - 8 Lacs

bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: JAX-RS - Java API- RESTful Web Services.Experience: 5-8 Years.

Posted Date not available

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