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2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Understanding of Source to contract and procure to pay fundamental Negotiation experience Analyse problems and situations Use order management systems and tools including SAP Ariba, SAP Fieldglass, CAAPS, Bond, and CSA/SP&I Apply strong pricing evaluation skills Build balanced supplier and client relationships Demonstrate basic negotiations, communication, and contract management skills Desire to learn and take on challenges Ability to reimagine ways of working and promote new ideas to reduce workload while mitigating risk Prepare, send, and track routine agreements for supplier signing, including specific agreements like confidentiality, data privacy, and regional documents. Collaborate with the contract operations and sourcing teams to redline and finalize agreement terms. Load signed agreements into procurement systems and monitor agreement closure and expiration timelines. Provide support and guidance on procurement system processes and supplier onboarding. Maintain alignment between routine agreement management and supplier onboarding processes. Good English communication skills both written and spoken Manage workload and be able to meet deadlines Prioritize workload and manage workload peaks and valleys efficiently Required education Master's Degree Preferred education Bachelor's Degree Required technical and professional expertise Minimum 2-3 years in procurement, with a strong understanding of Source-to-Contract and Procure-to-Pay processes. Excellent English communication skills, both written and spoken, with a client-facing approach. Proven ability to build balanced supplier and client relationships. Skilled in problem-solving, data organization, and reporting. Basic knowledge in negotiations, contract management, and communication. Eager to learn, adaptable to new challenges, and innovative in reimagining workflows to improve efficiency and risk management. Preferred technical and professional experience Other language support needed would be a bonusSpanish, Portuguese, Italian, German, Dutch, Japanese, Korean, and Chinese Nice to haveFamiliarity with other procurement applications including Bond, CAAPS, SAP Ariba procure to pay Willing to work in any Shift based on the work requirement.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Vadodara
Work from Office
Seeking a skilled multilingual Translator fluent in German, French, Japanese, and Chinese. Responsibilities include accurate translation of documents, interpretation, and localization support. Must ensure cultural sensitivity and language accuracy.
Posted 1 week ago
5.0 - 7.0 years
0 - 0 Lacs
ahmedabad
On-site
Profile - Head Chef ( Asian, Japanese, and Spanish ) Job Location - Africa ( Congo ) Experience - 5 to 10 year (Asian, Japanese, and Spanish ) Salary - 170000 + Food, Accommodation, Medical, Transport, Key Responsibilities: Lead the culinary team in planning, developing, and executing seasonal, innovative, and profitable menus across Asian, Japanese, and Spanish offerings. Oversee all kitchen operations including procurement, inventory control, food costing, and staff scheduling. Recruit, train, mentor, and manage kitchen staff to maintain high morale and productivity. Ensure full compliance with health, safety, and sanitation standards, as well as internal policies and procedures. Maintain exceptional standards of food quality, presentation, and consistency. Monitor and control food and labor costs, minimizing waste through efficient practices and purchasing strategies. Collaborate with the management and marketing teams on promotional events, menu changes, and guest experience enhancements. Work closely with front-of-house management to ensure seamless service and high customer satisfaction. Stay up-to-date on global culinary trends, ingredients, and techniques relevant to the restaurants core cuisines. Manage kitchen budgets and track financial performance. Supervise kitchen equipment maintenance and coordinate timely repairs. Contact - 8487934346
Posted 1 week ago
2.0 - 7.0 years
12 - 13 Lacs
Tumkur
Work from Office
Must have N2/N3 Holder Excellent command over Japanese Language Interpretation in Top Management Meeting Translation of Documents Interpretation in Genba Interpretation in Conferences Interpretation for MD, Directors Required Candidate profile Good at kanji Good command over Japanese Speaking Must have exposure in Automobile Industry
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The APAC order to invoice team is seeking an Associate to join their team. As an Associate, you will be part of the APAC Accounting team, responsible for processing customer orders efficiently to meet customer requirements. Your role will involve tasks such as receiving, reviewing, and booking customer orders, managing order and inquiries queues, and demonstrating the ability to work autonomously. Collaboration is key in this role, as you will closely work with sales, accounting, and other stakeholders to ensure the smooth running of daily operations while adhering to policies and controls. You will handle complex internal and external customer inquiries, actively participate in User Acceptance Testing (UAT) for system implementations, and continuously seek opportunities to enhance processes. **Responsibilities:** - Receive, review, and process orders - Ensure order compliance with policies and controls - Collaborate with sales and other teams for daily operations - Available for Month end and Quarter end tasks - Meet individual and team objectives - Continuously improve processes and undertake ad hoc duties as required **Requirements:** - Preferred experience in Order Management or similar role - Excellent written and verbal communication skills in English and Japanese - Knowledge of Oracle, SAP ERP, and Salesforce.com (SFDC) systems is advantageous - Proactive, adaptable, and flexible with the ability to build strong relationships - Capable of making administrative decisions, problem-solving, and meeting deadlines - Strong organizational skills and high attention to detail **About Red Hat:** Red Hat is a global leader in enterprise open source software solutions, leveraging a community-powered approach to deliver innovative technologies such as Linux, cloud, containers, and Kubernetes. Operating in 40+ countries, Red Hat fosters a flexible work environment that includes in-office, office-flex, and fully remote options based on role requirements. Red Hat values diversity of thought and encourages all associates to contribute their ideas and expertise to drive impactful outcomes. **Inclusion at Red Hat:** Red Hat's culture is rooted in open source principles of transparency, collaboration, and inclusion, where diverse perspectives and experiences drive innovation. The company aims to create an environment where all voices are not only heard but celebrated, fostering equal opportunity, access, and mutual respect among its global workforce. Red Hat is committed to supporting individuals with disabilities and offers reasonable accommodations for job applicants. For assistance with the online job application, please contact application-assistance@redhat.com.,
Posted 1 week ago
4.0 - 7.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Manage the entire sales order process from booking to invoicing, including creating purchase orders in the ERP system. Review documents, including service contracts, to ensure all requirements are met in compliance with Ameteks SOP policies. Communicate with assigned Business Units to obtain necessary information for accurate sales order entry. Create and send purchase orders to BU headquarters via email. Verify customer information, payment terms, and issue invoices accordingly. Register and update customer and vendor information as needed. Provide explanations and clarifications in Japanese to team members to improve accuracy and efficiency in operations. Perform other ad-hoc tasks assigned by the manager. Pre-requisites: Native-level Japanese (all tasks will be conducted in Japanese). Intermediate to business-level English. Experience using ERP systems. Intermediate proficiency in Microsoft Excel. Desirable Attributes: Understanding of the full sales order process, from receiving customer POs to shipment and invoicing, including purchasing procedures. Well-organized, with strong negotiation skills and the ability to work effectively with people at all levels. Capable of executing routine tasks with speed and accuracy, always confirming unclear points. Flexible and responsible team player. Able to support team members by providing clear explanations in Japanese, contributing to smoother operations and shared understanding.
Posted 1 week ago
15.0 - 20.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Japanese Language Good to have skills : SAP ABAP Development for HANAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, engaging in discussions to identify solutions, and actively participating in the development process to ensure that applications are tailored to meet user expectations and business goals. You will also be involved in testing and refining applications to enhance functionality and user experience, ensuring that the final product aligns with the specified requirements and standards. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of application requirements and specifications.- Collaborate with cross-functional teams to gather and analyze user feedback for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Japanese Language.- Good To Have Skills: Experience with SAP ABAP Development for HANA.- Strong communication skills to effectively interact with team members and stakeholders.- Ability to adapt to new technologies and methodologies in application development.- Familiarity with software development life cycle and agile methodologies. Additional Information:- The candidate should have minimum 0-2 years of experience in Japanese Language.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
2.0 - 5.0 years
8 - 12 Lacs
Pune
Work from Office
Job Description: Job Title- Coverage Support Analyst Location- Pune, India Role Description Today, markets face a whole new set of pressures - but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That s why we are Investors for a new now . As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients financial future. And in return, we ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Read more about DWS and who we are here. Team / division overview This position is a Sales Support Business Management Associate/Analyst role based in Pune, India within the APAC Client Coverage Division (CCD) reporting functionally into the APAC Client Coverage COO based in Singapore and locally to the India Coverage Team Lead based in Pune. This role will be work closely with senior leaders in the organisation in APAC and globally and this individual is expected to have passion to develop and govern the franchise together with the team for a sustainable success in the future. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As our Sales Support Business Management Associate/Analyst, you will: Partner with senior sales heads, product specialists and COOs in formulating, implementing and tracking sales target and business development strategies to grow the APAC business, including key client account planning and client mapping Support specific sales initiatives and projects that promote the implementation of wider DWS long term strategy, and to provide periodic updates on performance Preparation of marketing material including update of presentations, clearance of material with compliance Support the completion and submission of Requests for Information (RFIs) Requests for Proposals (RFPs) Support ongoing Know-Your-Client (KYC) processes including coordination with both internal stakeholders and clients Liaise with Legal Documentation Management (LDM) team for contract-related matters Drive the Governance process and review of sales key operating policy and procedures to create sound internal controls and monitor adherence to them Work with sales COOs to manage costs and headcounts to enable CCD to achieve sales target and maximize shareholders return. Collaborate with internal stakeholders to unblock any business issues Your skills and experience We are looking for Bachelor s degree level or equivalent qualification/relevant work experience Strong analytical and presentation skills with an ability to understand/ dissect complex problems. Strong proficiency in Microsoft Powerpoint and Excel is a pre-requisite due to the high volume of presentation creations with the ability to tell the story through impactful storyboard slides. Excellent organizational skills, including attention to detail, ability to manage priorities and work in demanding fast-paced environment Ability to build strong relationships with a range of teams and individuals and influence outcomes Strategic and creative thinking aptitude. Comfortable working in a relatively unstructured and multi-dimensional environment Self-starter and team player with good time management Experience in governance, controls and audit. Proficiency in Mandarin, Japanese or Korean language will be a plus. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs https: / / www.db.com / company / company.htm
Posted 1 week ago
2.0 - 7.0 years
7 - 11 Lacs
Mumbai
Work from Office
Job Description: Job Title: Cash Trade -Implementation (Japanese/Mandarin Proficient) Corporate Title: Analyst Location: Mumbai, India Role Description The Client Implementation Analyst supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products. Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any). The Client Implementation analyst participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Client Implementation Analyst supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products. Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any). The Client Implementation associate participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation. Task Details Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Cash/trade Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of implementation projects assigned. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in Japanese/mandarin speaking and writing; able to communicate in Japanese/Mandarin with clients. 3-7 years of handling project management in a client facing role. 2-5 years of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in Japanese/Mandarin. Analytical capabilities and logical thinking Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level Education: University degree or equivalent professional experience Language skills: fluency in Japanese/Mandarin (3-5 years of experience) How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
Posted 1 week ago
4.0 - 9.0 years
6 - 10 Lacs
Pune
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Develops individual products or specific technical elements for medium-sized projects. Responsibilities Design & Development of automotive products like Connectors, Header, Terminals, Automotive components. Interact directly with customers / Sales and Marketing team to identify key Product Technical requirements / deliverables and establish product specifications to fulfil customer requirements in handling new concepts / quotations. To lead and drive complex new product development products starting from concepts generation, DFMEA, DFM/DFA, prototyping & testing. To generate 3D CAD models & 2D drawings in PTC Creo for Connector, Terminal, Header & other auto components. Responsible for creating test specifications, deciding test methods, DVP Preparations & testing and validation Independently conduct design reviews, ability to check and approve product designs. Perform product costing & awareness of Value Engineering (VA/VE) analysis. Prepare, monitor, update & maintain all engineering documentation in line with IATF 16949 Education B.E (Mechanical) Critical Experience Minimum 4 to 9 years of hands-on experience in automotive plastic components development (preferably Connectors) Japanese Speaking ability is Must (JLPT N2 preferred) Good Experience in Product validation and testing (DV / PV) of automotive products Exposure to manufacturing processes like Injection molding, stamping, Manufacturing and assembly etc. Exposure to APQP & PPAP activities Exposure to Design review processes like DFEMA / DFA / DFM / FEA etc., Exposure to IATF 16949 / TS 16949 Automotive background preferred. Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Posted 1 week ago
10.0 - 17.0 years
12 - 18 Lacs
Manesar
Work from Office
This is one year contractual role. Role & responsibilities Interpreter for Japanese expat (Japanese and English and Hindi) Responsible for work as an interpreter in a wide range of situations, including internal meetings and when visiting external customers Also responsible for admin work such as business trip arrangements, hotel arrangements, and restaurant arrangements. Preferred candidate profile Experience : over 5years as Japanese interpreter JTPL : N1/N2 (N3 is acceptable, but in that case, at least 10 years of interpreter experience. Meenakshi Dixit www.persolkelly.co.in ------------------------------- CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy . You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy . and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy . We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com . Click here to find out how you can safeguard yourself from job scams. --------------------------------------
Posted 1 week ago
2.0 - 6.0 years
2 - 6 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Business Analyst/Bilingual is a developing subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address business, process and systems problems, and improvements in the organization. Must be fluent in translating Japanese to English and vice versa Working under supervision when needed, this role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. What you'll be doing Key Responsibilities: Acts as a bridge between the business problems and the technology solutions. Must have worked as a bilingual for Japanese clients Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology. Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change. Delivers business projects in line with sponsor requirements and enterprise architecture. Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment. Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training. Assists with the resolution of issues pertaining to the service. Adheres to and follow the relevant development and support processes. Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues. Takes responsibility for delivery of project elements under relevant guidance and supervision. Performs any other related task as required. Knowledge and Attributes: Developing understanding of business practices and processes. Team player who displays good client service orientation with well-developed administrative and organization skills. Developing expertise in specific systems, processes and technologies that they will be required to analyze. Meticulous attention to detail whilst working under pressure. Excellent verbal and written communication skills. Ability to listen empathetically. Ability to build rapport and engage effectively with a variety of stakeholders. Knowledge of project management methodology. Good analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives. Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations. Wworking knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Understanding of systems generally used in a services organization e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business or Information Technology or a related field. Project management certification would be advantageous. Professional in Business Analysis certification is preferred. IIBA Membership required. Relevant technology certification(s) required, such as ITIL. Required Experience: Moderate level experience as a Business Analyst gained within a technology services environment. Moderate level experience as a system administrator or developer would be advantageous. Developing experience in and with all operational aspects of a Services business, preferably with a Systems Integrator. Developing experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Business Analyst/Bilingual is a developing subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address business, process and systems problems, and improvements in the organization. Must be fluent in translating Japanese to English and vice versa Working under supervision when needed, this role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. What you'll be doing Key Responsibilities: Acts as a bridge between the business problems and the technology solutions. Must have worked as a bilingual for Japanese clients Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology. Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change. Delivers business projects in line with sponsor requirements and enterprise architecture. Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment. Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training. Assists with the resolution of issues pertaining to the service. Adheres to and follow the relevant development and support processes. Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues. Takes responsibility for delivery of project elements under relevant guidance and supervision. Performs any other related task as required. Knowledge and Attributes: Developing understanding of business practices and processes. Team player who displays good client service orientation with well-developed administrative and organization skills. Developing expertise in specific systems, processes and technologies that they will be required to analyze. Meticulous attention to detail whilst working under pressure. Excellent verbal and written communication skills. Ability to listen empathetically. Ability to build rapport and engage effectively with a variety of stakeholders. Knowledge of project management methodology. Good analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives. Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations. Wworking knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Understanding of systems generally used in a services organization e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business or Information Technology or a related field. Project management certification would be advantageous. Professional in Business Analysis certification is preferred. IIBA Membership required. Relevant technology certification(s) required, such as ITIL. Required Experience: Moderate level experience as a Business Analyst gained within a technology services environment. Moderate level experience as a system administrator or developer would be advantageous. Developing experience in and with all operational aspects of a Services business, preferably with a Systems Integrator. Developing experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
karnataka
On-site
Job Description: You will be responsible for maintaining vendor records and ensuring compliance with company policies. It will be essential to communicate effectively with vendors and internal teams in both Japanese and English. Additionally, you will assist in month-end closing activities and financial reporting, as well as support audits and provide necessary documentation. Qualifications: To be considered for this role, you should have a bachelor's degree in accounting, finance, or a related field with 4 to 12 years of experience. Proficiency in Japanese (both written and spoken) is mandatory, along with certifications such as JLPT (Japanese Language Proficiency Test) certification at N1/N2 level. Strong attention to detail and organizational skills are required, as well as excellent communication and interpersonal skills. You should be able to work independently as well as part of a team and have familiarity with accounting software and the MS Office Suite. Preferred Skills: Experience with ERP systems is preferred, along with knowledge of Japanese business practices and culture. The ability to handle multiple tasks and meet deadlines will be advantageous for this role.,
Posted 1 week ago
1.0 - 5.0 years
4 - 8 Lacs
Kolkata
Work from Office
Talent Acquisition Specialist (full remote model) - HBA / Hirsch Bedner Associates This website uses cookies to ensure you get the best experience. HBA / Hirsch Bedner Associates and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes, to store your preferences for the site, and for marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , which is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies remember choices you make, to provide more personalised features on the site. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Decline all non-necessary cookies Talent Acquisition Specialist (full remote model) About this role: Our global Talent Acquisition (TA) team is expanding and currently searching for a Thai / Japanese speaking recruitment specialist with design industries experience to join our team. You would enjoy a full remote work environment but still be an integral part of a wider global team. Job Summary: As a Talent Acquisition Specialist, your main responsibility is to fill our current openings within the company. This includes actively introducing HBA and our Brand Partners to potential candidates. Key Responsibilities Compiling competitor list. Researching and sourcing candidates from different channels Drafting job descriptions Screening and interviewing applicants Shortlisting candidates for hiring managers Arranging interviews and negotiating final offers Below are the minimum qualifications that we expect from you: Bachelor s degree in Business Administration / HR / Architecture or Interior Design / Communications & Marketing or any other related discipline Excellent or Native proficiency in English (both written & spoken) Thai or Japanese speaking International education or work experience highly preferred 1-5 years of experience as a recruitment researcher / 360 recruitment consultant in recruitment agency Proven record of filling positions within the architectural and interior design industry. Strong client facing skills Proven record of successful placements Proficient in PPT, Microsoft word and excel Experience in LinkedIn Recruiter Excellent communication skills and able to work with various stakeholders in and outside of the company Can-do attitude and happy to jump on a call with stakeholders who are based outside of your time zone. A self-starter and happy to work independently in a virtual work environment. To be successful in the role you should also have: Proven ability to meet tight project deadlines as you will be working on multiple job vacancies simultaneously Collaborative and enjoy working in team environments (both remotely and face-to-face) Strong organization and negotiation skills Does this sound like you? If the answer is yes, simply send us your CV. Don t forget to connect and follow us on LinkedIn, Instagram and WeChat. Remember to check our career page from time to time to get the latest updates on job opportunities with HBA! Tokyo, Hong Kong, Bali, Bangkok, Madrid
Posted 1 week ago
3.0 - 6.0 years
10 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Main job will be to negotiate with suppliers to obtain the vehicles (model & quantity) that the customers need.accurately grasp the demands of customers & explain this in a logical manner to suppliers. Must have strong exp in automotive sales . Required Candidate profile Must have worked with automobile manufacturer.Exp in Account Management .ability to build relationships with suppliers & customers is important.implement sales strategies.must be from auto domian.
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Job Description Business Unit Mission : All Global, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. All Global maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. All Global services incorporate all the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Role Mission: The mission of the Senior Project Manager is to be a communication and relationship liaison between All Global, our clients, and other teams involved in the project s completion. The Senior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget. This is the ideal role for someone who has experience in international market research and management of complex projects, with a strong focus on healthcare, fieldwork, and collaboration with all teams involved in the project. Essential Duties and Responsibilities: Including, but not limited to the following: Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: Project specifications review, project set up, resource planning, fieldwork and timelines planning Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities Programming, translations, overlays and testing, ensuring quality standards and timelines are met Project launch execution and analysis, with detailed feedback to clients with a solution approach Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in timely manner Provide to client the agreed deliverables within expected timelines and quality Meet billing deadlines and goals, ensuring high adherence to internal processes Timely & effective communication with clients, ensuring they are kept fully informed on the progress of their projects Comply with All Global operating procedures, and ensure all practices and systems follow the ISO Accreditation and All Global policies Responsible for guiding and mentoring junior staff Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance in a timely manner, on market research studies. Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey Qualifications Bachelor s Degree or equivalent work experience Must have 2-3 years experience in market research project management, preferably in healthcare Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. Able to work well & meet deadlines and under pressure. Exceptional written and verbal communication skills. Strong Microsoft Office skills including Excel, Outlook, and Word. Well-developed analytical and problem-solving skills. Ability to work autonomously and in a team environment to successfully meet departmental objectives. Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Additional Information This position requires you to work nights - US EST Time Zone Shift
Posted 2 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Mumbai
Work from Office
Job Title: HRHR Operations Job Code: 10606 Country: IN City: Mumbai Skill Category: Human Resources Description: Divisional Overview: The Global Talent team is responsible for all aspects of talent management, performance management and learning & development for the firm. Position Specifications: Corporate Title Associate Functional Title AVP Experience 8+ Years Qualification MBA Requisition No. Role & Responsibilities: The Performance and Talent Management specialist will be working within our Global Performance Management practice area, this team is responsible for delivering all talent processes including: Performance Management, Talent reviews, Succession Planning and Advancement. Focus areas to highlight: Ensure all aspects of the performance management processes are executed Lead and manage team responsible for performance management process execution Working with system platform owners to deliver processes, managing all aspects of configuration and testing, while continuously exploring enhancements (Successfactors, SAP). Design and deliver clear, actionoriented communications that guide employees and managers through each step of the performance management process Develop support resources to engage employees and managers (in both English and Japanese) During performance management processes be the first point of contact for all employee queries and be able to troubleshoot issues Manage a wide range of stakeholders from the onshore Performance Management function, HRIS team, HRBPs through to end users Provide insights and experience to help constantly improve our performance processes Be curious to understand best thinking and latest research behind innovative performance management approaches. Mind Set: Mandatory Desired Domain Demonstrated experience managing cyclical talent activities, e.g., performance reviews, Talent reviews, promotion processes preferred not essential Experience with Successfactors is essential Strong project management skills Excellent written, oral and positive influential interpersonal skills required Resultsoriented and "handson" approach Must be an independent thinker, possess strong organization skills and strong customer focus Must be able manage conflicting priorities and able to deliver within tight deadlines Fluent in Japanese Technical Proficient in outlook, PowerPoint and Excel Experience with ServiceNow a plus Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.
Posted 2 weeks ago
3.0 - 7.0 years
9 - 15 Lacs
Neemrana
Work from Office
Strong exposure & good vocabulary in translation(Japanese to English & English to Japanese). Translation of various documents like: Work Instruction Sheets/Oversee accident/ Manuals/Drawings/Deliverables/patent. Interpretation during client meetings Required Candidate profile JLPT N2 or N3 test. Interpretation support for the expat teams, helping them understand/ install machinery/programs & audio/ video conferences with Japan
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: To work with the PR Manager on generating awareness of the resort through all media outlets; including a strong focus on local awareness; and assist in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations plan. Focus on the resort website, and the development of a resort e-Newsletter and all electronic marketing tools. Role and Responsibilities: Create innovative publicity programs that will increase awareness and positive perception of the resort, its spa, culinary programs, services, and personnel. Programs should address specific needs as outlined in the marketing plan and capitalize on unexpected opportunities as they arise. Maximize opportunities for publicity in all media through careful research and targeted editorial pitch plan, focused on key feeder markets for both the group and leisure segments. Maintain professional relationships with media to support achieving the goals outlined in the PR plan, including the distribution of targeted media releases, media kits, pitches, and other PR related material. Assist in the development and execution of an annual PR plan as an integral part of resort marketing plan, based on guidelines given in the annual plan instructions, including a PR roadmap, segment strategies, and key PR initiatives. Utilize all available electronic marketing tools to increase exposure to all available outlets, including the development of an eNewsletter; oversight of E-Mail broadcasts; Customized Mini-Sites; and all related electronic opportunities. Maintain current image library and video footage to maximize media coverage. Update and maintain property website within the corporate standards, and maintain current image library and video footage to maximize media coverage. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Ensure that all hotel promotions, advertising, direct mail pieces, and collateral are in keeping with Four Seasons image and reflect the highest level of professionalism in content and presentation. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. Handle very closely with Director PR all the digital social media handles. Generate score card reports and monthly PR reports Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Assist with the development of all direct sales presentation material for both travel industry and group sales. Proof read all marketing material, including: collateral, direct mail, advertising, printed promotional pieces, guest correspondence, etc. Perform other tasks or projects as assigned by the director of marketing. Education: College education required Experience: One to Three years experience in a public relations capacity with Four Seasons or another related organization. Skills and Abilities: Strong writing and oral presentation skills Advanced media relations experience Detailed knowledge on digital e-marketing Thorough knowledge of social media handle Generate reports for monthly score card Knowledge of production methods in graphic arts and collateral Requires knowledge of and ability to operate computer equipment Basic knowledge of journalism practices and broadcast production methods
Posted 2 weeks ago
1.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Experienced level position in Food & Beverage Preparation Skills and Abilities: Hotel School education or diploma in culinary is required. Basic computer skills and familiar with inventory systems. 1-2 Years experience in a 5 Star Hotel environment or A Class Restaurants. Excellent understanding of various cooking methods, ingredients, equipment and procedures. Able to work in a fast-paced environment with speed and quality. Great personal hygiene and grooming standards. Reading, writing and oral proficiency in the English language. Good level of creativity and good organizational skills. Major Responsibilities General Executes all tasks assigned by his/her superiors Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model Attends all scheduled training sessions Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule Departmental Cleans and handles initial processing of raw product Prepares mis-en-place, bases and ingredients, stocks, dressings etc. Assists and trains with line cooks Maintains high standards of food hygiene and storage as well as kitchen cleanliness Successfully completes Safe Step Training certification Specific Responsibilities and Tasks General Adheres to the Hotels code of conduct and grooming & hygiene standards Is seen as working hands-on, assists colleagues in crunch times; Walks the talk Actively participates in briefings and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental Runs the day to day operation of the station in the kitchen. Assists in creating and preparing menus items and specials. Accommodates the food servers requests regarding guest preferences. Follows all guidelines for timely food service to guests. Checks and completes mis-en-place and pars and set-up the station. Communicates with the Sous Chefs and the Executive Chef regarding menu items, problem situations or shortages. Utilizes the computer system in retrieving orders. Is aware of and complies with Hotels standard recipes and plate presentations in order to maintain standards of quality in production and presentation. Follows all guidelines for timely food service to guests Stores items properly at the end of the shift; ensures a clean, neat and organized work area. Ensures safe and correct use of equipment, tools and machinery Handles and reports any accident immediately, no matter how minor. Responds properly in any hotel emergency or safety situation. Conducts oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage staff to do the same. Performs other tasks or projects as assigned by hotel management and staff.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape. Job Title: Services Order Management Billing Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English, Japanese speaking Must. JLPT certification is mandate (N1 to N5) Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 2 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
The Pricing Coordinator is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting. This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead. PRIMARY RESPONSIBILITIES Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise. Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. Qualifications REQUIREMENTS Bachelor s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools. Highly organized, analytical and quality-focused with attention to detail and accuracy. Able to manage and prioritize multiple tasks under tight deadlines concurrently. Excellent communication skills, both written and verbal. Reacts to change productively and displays a solutions driven approach. Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively. THE FOLLOWING IS A PLUS Experience using databases and/or reporting tools. Proven ability to build relationships with clients and vendors. Market research coursework or training. Additional Information This position will require night shifts (US Shift)
Posted 2 weeks ago
1.0 - 7.0 years
30 - 35 Lacs
Gurugram, Bengaluru
Work from Office
About the Company: Maruti Suzuki India Limited is a leading automobile manufacturer in India. A subsidiary of the Japanese automotive company Suzuki, Maruti Suzuki has been dominating the Indian car market for over three decades with its wide range of budget to premium cars. The company is known for its quality, reliability, and value for money offerings that have earned it the trust of millions of Indians. Role Purpose: The Data Scientist at Maruti Suzuki India Limited will be responsible for leveraging large sets of data, statistical sciences, and predictive modeling to create business strategies and improve operations. Key Responsibilities: Required Skills/Qualifications: Work Environment/Location: This role is based in our head office in New Delhi, India. The company offers flexible working hours with a hybrid model, combining in-office days and remote working.
Posted 2 weeks ago
6.0 - 11.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today s competitive landscape. Job Title: Services Order Management & Billing Team Lead Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 6 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication JLPT N1/N2 required Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 2 weeks ago
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