58 Jamf Jobs - Page 3

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Apple macOS Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide technical support to end-users. Troubleshoot hardware and software issues. Maintain and update system documentation. Assist in the implementation of IT projects. Train end-users on new technologies. Professional & Technical Skills: Must To Have Skills:Proficiency in Apple macOS Management. Strong understanding of IT support processes. Experience in troubleshooting hardware and software issues. Knowledge of ITIL framework. Familiarity with remote support tools. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Job Title: IT Delivery Specialist Shift: Rotational Shift (Includes Morning 6AM-3PM, Afternoon 2PM-11PM and Night Shift4PM-1AM) Experience: 5 - 7 years of overall experience with 5+ years of relevant experience Primary Skills (Must-have): Intune MDM, Jamf MDM, Mac, Application packaging, shell scripting, Virtual machine knowledge(launch, manage, architecture knowledge, MacOS with Jamf) Secondary Skills (Good-to-have): MS Graph api, PowerShell, Azure Automation Position Overview: Device management Engineering principles to create the core systems and processes for the companys key business needs, using “cloud-first” platforms and services. We are looking for a Principal Information Systems Engineer with strong motivation and experience to join us. You will have a vital role in how we plan, build, and deliver automation solutions in the Mobile Device Management area which includes iOS, Android, and Windows Operating systems. Key Responsibilities: • Lead the design, implementation, and maintenance of device management systems, including Intune and JAMF mobile device management (MDM) • Develop and implement applications and device configuration management for endpoints, including design, test, deployment, and maintenance activities to ensure consistency and improve efficiency. • Coordinate with IT teams to ensure device compatibility and integration with existing software and infrastructure. • Respond to complex incidents escalated from L1 and L2 support teams including service outages and degradations. Interface with vendor and other enterprise support elements as required. • Develop and implement device security policies to protect company data and ensure regulatory compliance. • Knowledge on artificial intelligence • Design and build automation solutions to reduce manual efforts and increase worker efficiency. • Provide technical leadership and guidance to team members. • Collaborate with stakeholders to understand their requirements and provide appropriate solutions. • Stay current with industry trends and emerging technologies and propose ways to leverage them for the benefit of the organization. • Effective communication skills Minimum Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field. • 5 – 7 years of Hands-on experience in MDM Tools such as Intune, and Jamf. • Good knowledge of developing automation using PowerShell, Bash, Perl, and Python scripting • Hands-on experience in developing, test, and deploying application packages using Microsoft Intune \ JAMF MDM. Ensure packages are compatible with various device types and operating systems. • Good knowledge of cloud platforms like AWS or Azure • Hands-on experience in MS Graph API to integrate various Microsoft services (like Office 365, Azure AD, and Intune) and other third-party applications for enhanced functionality. • Strong understanding of device security principles and best practices. • Ability to work independently and cross-functionally within and outside of the team. • Excellent communication and documentation skills • Professional certifications in device management or related fields would be an advantage.

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace service delivery. Stay updated with the latest Apple macOS management trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management. Experience in deploying and managing Apple devices in an enterprise environment. Knowledge of Apple device security best practices. Familiarity with Apple device enrollment and configuration. Good To Have Skills: Experience with JAMF Pro. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A any graduate degree is required. Qualification any graduate

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune, Workplace Technology Solutions, Apple macOS Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an Associate Manager with expertise in Microsoft Intune administration and incident management to lead endpoint management operations and ensure seamless service delivery. The ideal candidate will have a strong technical background in Intune, MDM solutions, and ITIL-based incident resolution, with experience in managing escalations, coordinating with cross-functional teams, and driving service improvements. Roles & Responsibilities: Intune Administration & Endpoint Management:-Oversee Microsoft Intune for managing Windows, macOS, iOS, and Android devices.-Ensure compliance and security policies are properly implemented via Intune & Azure AD.-Manage Autopilot provisioning, compliance policies, conditional access, and app protection policies.-Troubleshoot and resolve Intune-related issues, including device enrollment, compliance failures, and software deployments.-Work with JAMF and other MDM tools for macOS management where applicable.-Collaborate with security teams to enforce zero-trust security policies.-Optimize Group Policy Objects (GPOs) and Endpoint Configuration Manager (SCCM/Co-management).-Incident Management & Escalations:-Act as the Incident Manager, ensuring ITIL best practices for L1, L2, and L3 support teams.-Own P1/P2 incidents, drive RCA (Root Cause Analysis), and implement corrective actions.-Ensure SLA adherence and minimize downtime through proactive monitoring & automation.-Coordinate with vendors (Microsoft, JAMF, OEMs) for issue resolution.-Conduct incident post-mortems, document lessons learned, and drive service improvements.-Provide regular reports & dashboards on incident trends, recurring issues, and resolution times.-Service Delivery & Process Improvements:-Define and implement SOPs, playbooks, and best practices for endpoint management.-Lead problem management by identifying trends and implementing permanent fixes.-Work closely with the Service Delivery Manager to improve operational efficiency.-Conduct training sessions for the L1/L2 support teams to enhance troubleshooting skills.-Implement automation & scripting (PowerShell, Intune Graph API) to improve response times.-Stakeholder & Client Management:-Act as the primary technical SME for endpoint management and incident handling.-Interface with clients, business users, and internal teams to manage expectations.-Provide weekly/monthly service reviews and continuous improvement plans.-Ensure compliance with client security policies, GDPR, and data protection laws. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Workplace Technology Solutions, Apple macOS Management-9+ years of IT experience with a focus on Intune administration & endpoint management.-Strong expertise in Microsoft Intune, Azure AD, Autopilot, SCCM, and Co-management.-Deep knowledge of ITIL processes, incident, and problem management.-Experience handling major incidents (P1/P2), RCA, and service restoration.-Proficiency in PowerShell scripting, Intune Graph API, and automation.-Experience in working with JAMF for macOS management is a plus.-Excellent communication, stakeholder management, and leadership skills.-Microsoft certifications such as MD-102, MS-101, ITIL V4 are preferred. Additional Information: The candidate should have a minimum of 9+ years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a Senior Analyst with expertise in Microsoft Intune administration and incident management to support enterprise endpoint management operations. The candidate should have hands-on experience in Intune, MDM solutions, ITIL processes, and troubleshooting device compliance issues. This role requires effective coordination with support teams, driving resolution for major incidents, and ensuring service stability. Roles & Responsibilities: Intune Administration & Endpoint Management:-Manage and maintain Microsoft Intune for Windows, macOS, iOS, and Android devices.-Handle device enrollment, compliance policies, app protection, and configuration profiles.-Troubleshoot and resolve Intune-related issues such as enrollment failures, compliance errors, and software deployment failures.-Work with Azure AD, Conditional Access, SCCM (co-management), and Group Policies.-Support Autopilot provisioning and policy enforcement for end-user devices.-Ensure endpoint security and compliance as per enterprise security policies. Incident Management & Troubleshooting:-Act as L2/L3 support for endpoint management issues and assist in resolving major incidents (P1/P2).-Work closely with Service Desk, SME teams, and vendors (Microsoft, JAMF) for troubleshooting.-Perform root cause analysis (RCA) and contribute to permanent fixes.-Maintain incident logs, documentation, and knowledge base for recurring issues.-Ensure adherence to SLAs for issue resolution and incident response.-Service Improvement & Automation:-Identify trends in incidents and recurring problems to improve service stability.-Automate manual tasks using PowerShell, Intune Graph API, and automation tools.-Assist in developing SOPs, technical playbooks, and troubleshooting guides.-Provide input to process improvements and optimization initiatives.-Stakeholder & Communication Management:-Collaborate with IT teams, end-users, and business stakeholders to address IT concerns.-Participate in technical discussions, problem-solving sessions, and weekly service reviews.-Maintain transparency in incident handling and provide timely updates to leadership. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Azure AD, Conditional Access, SCCM, and Co-management. Good To Have Skills: Experience with Workplace Technology Solutions. Strong understanding of endpoint management and security. Knowledge of Jamf for Apple macOS Management-Proficiency in PowerShell scripting and automation for troubleshooting Experience in troubleshooting hardware and software issues. Ability to communicate technical information effectively and stakeholder management skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Bengaluru office. A 15 years full-time education is required.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles and Responsibilities - Mac Device Management:Manage, configure, and support macOS devices using Jamf Pro and/or Intune.Automate macOS enrollment via Apple Business Manager (ABM) and Automated Device Enrollment (ADE/DEP).Ensure compliance with company security policies through configuration profiles, policies, and scripts.Deploy and manage software updates, patches, and security settings for macOS.Troubleshoot macOS-related issues and provide Tier 2/3 support.Good Skills in Package the Application using JAMF ComposerJamf Pro Administration:Maintain and optimize Jamf Pro configurations, including policies, scripts, configuration profiles, and smart/static groups.Implement Zero Touch Deployment using Jamf and ABM.Manage Jamf Connect, Self Service, and Conditional Access policies.Integrate Jamf with security tools, identity management solutions (Okta, Entra ID, etc.), and networking tools (Cisco ISE, NAC, etc.).Manage and Integrate JAMF ADCS for Certificate Deployment for Wifi and VPN AuthenticationManage and Integrate JIM with AD to sync User objects into Jamf cloudManage and Configuration the Enrollment CustomizationManage the Mac OS Minor and Major updatesMicrosoft Intune for Mac ManagementConfigure and manage macOS devices within Microsoft Intune.Enforce security baselines, compliance policies, and app protection policies.Support integration with Microsoft Defender for Endpoint (MDE) and other security tools.Manage the Mac OS Minor and Major updates Professional & Technical Skills: Good experience in managing macOS devices in an enterprise environment.Strong expertise in Jamf Pro (Jamf 200+ preferred).Experience with Apple Business Manager (ABM), VPP, and ADE/DEP.Familiarity with Intune macOS management (preferred but not mandatory).Scripting experience in Bash, Python, or PowerShell for automation.Knowledge of macOS security frameworks (FileVault, Gatekeeper, etc.).Understanding of networking concepts (VPN, Wi-Fi, Certificates, SCEP, NAC, etc.).Experience integrating macOS devices with Microsoft Entra ID (Azure AD) and Conditional Access policies. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Job Job Title DX_SOTI, Airwatch, JAMF_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Mobile Device Management->MobiControl SOTI Technology->EUC-MDM->Airwatch Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED

Job Summary: We are seeking a skilled and customer-focused Mac Support Engineer to join our IT team. In this role, you will be responsible for supporting and maintaining macOS systems, resolving technical issues, and ensuring smooth day-to-day operations for end users working on Apple hardware. The ideal candidate has a strong technical background in Mac environments, excellent troubleshooting skills, and a passion for helping people with technology. Client : Emcure Pharmaceuticals / Cognizant Location: Pune - Hijenwadi Work Mode: 5-6 Days Shift: Rotation Shift - Includes Night Shit Notice: Start Date - 15 May - 20 May. Male Candidate Only Key Responsibilities: Provide technical support for macOS devices, including MacBooks, iMacs, and related peripherals. Diagnose and resolve hardware, software, and networking issues related to Apple systems. Install, configure, and maintain macOS systems and related applications. Manage and deploy devices using MDM solutions such as Jamf, Kandji, or Mosyle. Support end-user productivity tools like Microsoft Office 365, Google Workspace, Adobe Creative Cloud, and collaboration tools like Slack and Zoom. Maintain inventory of Apple hardware and software licenses. Create and maintain technical documentation and user guides. Assist with user onboarding/offboarding and account provisioning. Work collaboratively with other IT team members and escalate issues when needed. Ensure systems are compliant with security and company policies.