88 Jamf Jobs - Page 2

As an engineer at American Airlines Tech Hub in Hyderabad, India, you will play a crucial role in shaping the future of travel by tackling complex challenges and pioneering cutting-edge technologies. Your contributions will directly impact the travel experience for our diverse customer base and help solve real-world problems on a grand scale. Join our dynamic, tech-driven environment where your creativity and unique strengths are celebrated, and immerse yourself in the excitement of being at the forefront of technological innovation. In this role, you will focus on delivering unrivaled digital products that drive a more reliable and profitable airline as part of a diverse, high-performing team dedicated to technical excellence. Specifically, you will provide solutions engineering for iOS/iPadOS and Android platforms, deploy mobile applications through private App store, .ipa or Play Store and .apk, conduct root cause analysis, define test suites for latency and availability, evaluate potential attack surfaces, ensure reuse is a first-class consideration, and identify opportunities for introducing new approaches to problems. To succeed in this role, you will need a Bachelor's degree in a relevant technical discipline or equivalent experience, along with at least 1 year of experience designing, developing, and implementing large-scale solutions in production environments. Proficiency with mobile OS, hardware, networking, security protocols, source control tools like GitHub and Azure DevOps, CICD tools, cloud providers such as Azure and AWS, and relevant certifications will be essential. Additionally, you should have strong communication skills to effectively convey ideas and collaborate with team members at all levels within the organization. At American Airlines, we value diversity and inclusivity, and we encourage you to bring your authentic self to work as you contribute to keeping the largest airline in the world running smoothly. If you are ready to embark on a journey of technical innovation and personal growth, join us at American Airlines and be part of a team that is shaping the future of travel while making a meaningful impact every day.,

As a member of the American Airlines family, you will have the opportunity to grow your expertise and become the best version of yourself. By joining our diverse and high-performing team, you will focus on delivering unrivaled digital products that drive a more reliable and profitable airline. The Mobility Domain, which focuses on the engineering, management, and maintenance of mobile device hardware, will be your primary area of expertise. This domain includes activities such as mobile device certification, mobile device management, and hardware support. Your responsibilities will include providing solutions engineering for iOS/iPadOS and Android platforms, deploying mobile applications through private App stores, conducting root cause analysis, defining test suites for latency and availability targets, evaluating potential attack surfaces in systems, ensuring reuse is a top consideration, and identifying opportunities for introducing new approaches to problems. To be successful in this role, you will need a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems, Engineering, or a related technical discipline. Additionally, you should have at least 1 year of experience designing, developing, and implementing large-scale solutions in production environments. Proficiency with technologies such as mobile OS, hardware, networking, security protocols, source control tools like GitHub and Azure DevOps, CICD tools, cloud providers like Azure and AWS, and certifications like Jamf 200 and/or SOTI MobiControl Support Technician will be essential. Effective communication skills, both verbal and written, are crucial for success in this role. You should also possess the physical ability necessary to perform the essential functions of the position safely. If there are any concerns about your physical ability, the HR team will engage in an interactive process to determine the need for reasonable accommodations. Join us at American Airlines and experience a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Be a part of the forefront of technological innovation, where every day presents new opportunities to make a meaningful impact. Feel free to be yourself and take pride in contributing to the success of the largest airline in the world as we care for people on life's journey.,

As an integral part of the American Airlines family, you will have the opportunity to grow your expertise and become the best version of yourself. You will be embarking on a new journey where challenges are met with flexibility and grace, allowing you to learn new skills, advance your career, and enjoy every moment. By joining a diverse, high-performing team committed to technical excellence, you will focus on delivering unrivaled digital products that enhance the reliability and profitability of the airline. Your role will involve providing solutions engineering for iOS / iPadOS and Android platforms, deploying mobile applications through various app stores, conducting root cause analysis, and administering self-contained systems within your team's domain. You will lead the implementation of significant capabilities in existing systems, define test suites for ensuring optimal performance, and prioritize the closure of vulnerabilities. Additionally, you will evaluate potential attack surfaces, identify best practices for mitigation, and guide teams in their implementation. To excel in this role, you should have a Bachelor's degree in Computer Science or related technical discipline, along with 4+ years of experience in designing and implementing large-scale solutions. A Master's degree in the relevant field or equivalent experience is also preferred. Proficiency in a range of technologies such as Java, Javascript, Objective C, Xcode, Spring, React Native, Kubernetes, Docker, PostgreSQL, MongoDB, Azure, AWS, and more is essential. Strong communication skills, both verbal and written, are crucial for effectively interacting with all levels within the organization. Your ability to optimize solutions for performance, resiliency, and reliability while emphasizing simplicity will be key to success in this role. Proficiency in object-oriented design, Agile methodologies, DevOps practices, and various programming languages and frameworks will enable you to contribute effectively to the team. By joining American Airlines, you will have the opportunity to take advantage of a wide range of benefits and support while contributing to the success and growth of the largest airline in the world. Feel free to be yourself at American and experience a sense of pride and satisfaction as you play a vital role in caring for people on life's journey.,

Our Mission Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025

We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. r1rcm.com Facebook

Greetings from Synamedia!!!! Experience Required: 5+ years in IT support roles Familiarity with ticketing systems, email, phone, and chat-based support Exposure to multinational environments Support Responsibilities: Second-level IT support for internal users globally Troubleshooting issues on: Windows & Mac laptops/desktops Servers, printers, and video conferencing equipment Hardware diagnostics Support for Microsoft Office 365 24/7 shift model (must be open to shift-based work) Mandatory Tech Skills: Azure Active Directory JAMF Intune Key Responsibilities Technical Support Installation & Troubleshooting: Hardware, software, and network issues Escalation Management: Ensure ticket documentation and resolution System Maintenance: Updates, patching, performance optimization Incident & Knowledge Management Incident Handling: Documenting, resolving, and collaborating with teams Knowledge Sharing: Contributing to internal documentation and peer training Communication & Collaboration Maintain clear communication with end-users Work closely with cross-functional IT teams Specialized Duties Network support Application-specific support Scripting and task automation Basic system administration Security best practices Required Technical Skills Personal Attributes Strong customer-first mindset Excellent communication and listening skills Receptive to critical feedback

Foster a culture of digital innovation and continuous improvement by incorporating user feedback into decision-making processes. Enhance employee engagement by delivering user-friendly, cutting-edge solutions tailored to the evolving needs of the workforce. Provide leadership in change management and training initiatives to ensure smooth adoption of digital workplace tools. Define and execute the digital workplace strategy aligned with business objectives and workforce needs. Stay ahead of trends in workplace technologies to introduce innovative tools and processes. Collaborate with cross-functional leaders to ensure digital solutions meet operational and cultural goals. Develop and maintain desktop images and software configurations to meet employee needs and compliance requirements. Ensure desktop and endpoint performance, reliability, and security through proactive monitoring and troubleshooting. Manage hardware inventory and ensure devices meet evolving performance and usability standards. Establish and maintain standard operating procedures (SOPs) for device management and user support. Prioritize employee satisfaction by delivering intuitive, user-friendly technology experiences. Collect and analyze feedback to continuously refine tools, platforms, and support processes. WHO YOU ARE Bachelors degree in information technology, Business Administration, or related field; advanced degree preferred. 8+ years of experience in IT, with a focus on workplace technologies and digital transformation. Expertise in modern workplace technologies, including Office 365, collaboration platforms, and endpoint management tools. Deep understanding of device management platforms (e.g., Intune, SCCM, Jamf) and modern workplace solutions. Strong knowledge of IT security principles and compliance standards for end-user devices. Proven ability to balance strategic vision with hands-on implementation. Exceptional leadership, communication, and problem-solving skills.

Hiring for CMM5 Level Org!!Proven work experience as a MAC OS Desktop Support Engineer, Technical Support Engineer or similar role.Ability to perform remote troubleshooting and provide clear instructions.Hands-on experience with Mac OS, Windows envt

Key Responsibilities: Provide Level 2/3 support for macOS devices, applications, and Apple hardware (MacBooks, iMacs, iPads). Troubleshoot issues related to network connectivity, security, performance, and system compatibility. Manage and maintain MDM solutions (e.g., Jamf, Kandji, or Mosyle). Assist in onboarding/offboarding users, including device provisioning and configuration. Support and enforce IT policies, security best practices, and data protection protocols. Collaborate with cross-functional IT teams to resolve complex issues. Maintain asset inventory and documentation related to Mac systems. Proactively identify recurring issues and recommend improvements or automation. Required Skills and Qualifications: 25 years of experience in macOS support or Apple IT environment. Strong knowledge of macOS, Apple hardware, and troubleshooting tools. Hands-on experience with MDM solutions (Jamf preferred). Familiarity with ITIL practices and ticketing systems (e.g.ServiceNow). Good understanding of networking basics (Wi-Fi, VPN, DNS, DHCP). Ability to script in Bash or use AppleScript is a plus. Excellent communication and problem-solving skills. Experience supporting mixed environments (macOS + Windows)

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

Exclusive Women Walkin Drive for Sr.Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July- 2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role-MAC Admin ( Technology Analyst- IT Service Management-CCNA or CCNP) Experience-6+Years Job Location-Hyderabad(Interview location only Bangalore) Notice Period-Immediate joiners Roles and Responsibilities, Desktop and Servers-Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro . Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Exclusive Women Walkin Drive for Sr.Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July- 2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role-MAC Admin ( Sr. Systems Engineer - IT Service Management-CCNA or CCNP) Experience-3+Years Job Location-Chennai(Interview location Bangalore) Notice Period-Immediate joiners Roles and Responsibilities, Desktop and Servers-Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro . Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

Designation - L1 Support Engineer Onboarding & Off-boarding Location - Mumbai, Pune, Gurgaon, Hyderabad, Chennai, Kochi Job Type: Rotational Shifts 24x7 Job Summary: We are looking for a detail-oriented and proactive L1 Support Engineer to manage onboarding and off-boarding activities within customer environments. The ideal candidate will have a working knowledge of Google Workspace, Slack administration, Jira ticketing systems, and basic experience with license management across multiple SaaS products. Exposure to Mobile Device Management (MDM) platforms will be considered a plus. This role ensures secure and efficient user lifecycle management while supporting day-to-day IT operations. This role requires willingness to work in a 24x7 rotational shift environment, including weekends and holidays, based on business requirements. Key Responsibilities : Execute onboarding and offboarding procedures for users across customer environments. Create, modify, and deactivate user accounts in Google Workspace. Manage user and channel access in Slack, including permissions and integrations. Handle user provisioning tasks in Jira and other ITSM ticketing tools. Assign and remove user licenses across multiple SaaS applications (e.g., Google Workspace, Slack, Zoom, Office 365, etc.). Follow SOPs to ensure consistency, security, and compliance across user lifecycle tasks. Collaborate with internal teams, partners, and escalate issues to L2 or OEMs when required. Maintain accurate records of account status and license allocations. Support MDM-related tasks such as device enrollment, remote wipe, and basic compliance checks (preferred but not mandatory). Monitor ticket queues and complete tasks within defined SLAs. Participate in documentation of recurring tasks and suggest process improvements. Desired Profile : 02 years of experience in IT support, onboarding/offboarding, or helpdesk roles. Basic understanding of Google Workspace (Gmail, Drive, Calendar, Admin Console). Working knowledge of Slack user and workspace administration. Familiarity with Jira or equivalent ticketing systems. Basic knowledge of license management across common SaaS platforms. Strong attention to detail and ability to follow procedures precisely. Willingness to work in 24x7 rotational shifts, including nights, weekends, and holidays. Good written and verbal communication skills. Strong time management and task ownership abilities. Preferred Qualifications: Exposure to MDM tools such as Jamf, Intune, Kandji, or Hexnode. Basic knowledge of SaaS platforms like Zoom, Dropbox, Office 365, etc. Any certification in IT fundamentals or Google Workspace Admin is a plus. Experience working in customer-facing IT service environments. Why Join Us: Be part of a fast-paced, customer-focused IT team. Gain hands-on experience with leading enterprise SaaS and endpoint management tools. Opportunity to grow your skills and advance your career through continuous learning. About the Company: Ample is a 28 years old organisation. What does it mean for you? We are a stable organisation with with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10. • We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. • We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant. The foundation for future growth is on the following foundations: Globally revered brands in partnerships with Ample - in the enterprise and retail industry• You would be representing a brand that the market has revered and valued over two decades• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity. • Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine We live our vision and values: Our customers and team members experience this every day, making it a place to be for anyone engaging with us We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation. https://ample.co.in/

Key Responsibilities: Lead IT support with a focus on Apple (macOS, iOS), Microsoft O365, and Intune for cross-platform device management. Provision and troubleshoot Apple devices via JAMF Pro and/or Intune. Administer JAMF and Intune: ensure policy enforcement, security, and lifecycle management. Manage Microsoft 365 tools: Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Defender, and Purview. Enforce security policies (MFA, DLP, Conditional Access, Data Retention). Support hybrid ecosystems (macOS, Windows, iOS) including VPN, networking, and SSO. Troubleshoot incidents, conduct RCA, and implement long-term resolutions. Mentor junior IT staff across platforms and tools. Handle IT asset management, patching, software distribution, and compliance. Provide expertise for IT projects involving infrastructure, compliance, and security. Required Skills & Qualifications: Bachelor's degree in IT/Computer Science or relevant field. 7+ years of IT experience with strong macOS and Microsoft 365 exposure. Proficient in JAMF Pro and Microsoft Intune. Hands-on with Exchange Online, Azure AD, AD Connect, Teams, and Microsoft security tools. Knowledge of compliance tools like Microsoft Purview. Skilled in Bash/Powershell scripting. Understanding of hybrid environments and security frameworks (GDPR, HIPAA). Strong communication and mentoring skills. Preferred Certifications: JAMF Certified Expert Microsoft 365 Certified: Security/Endpoint/Modern Desktop Administrator MS-900, MS-203, MS-500, MS-100

Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while keeping internal customers up to date with status. This individual will be a part of a highly customer service oriented team responsible for effective provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, and business applications. The ideal candidate will have a diverse technical background and experience supporting a large number of internal customers in a fast paced environment. This individual ensures that the level of customer service, timeliness of service requests and incident resolution, and quality completion of assigned projects adhere to Q2s high standards. RESPONSIBILITIES: Provide excellent first contact customer service to our internal customers Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction Setup new employee offices and assist with on-boarding of new Q2 employees Image, configure, test, and distribute workstations to employees Coordinate escalation and resolution of complex issues with the appropriate IT teams Help to maintain a positive and professional work environment Assign appropriate permissions to users in Active Directory Perform regular file archival and data migrations as necessary Collaboratively document, develop, and contribute to Helpdesk continual service improvement Maintain inventory of all corporate assets issued to employees Participate in rotating on-call shifts approximately once per month Provide support for key IT projects Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Perform responsibilities within established SOX and security compliance requirements 2-5 years of technical experience in an IT organization Ability to work individually, as a team, and cross-functionally to resolve complex issues Strong customer service, written, and oral communication skills Experience with Active Directory Experience supporting both Windows and Mac workstations Experience providing effective support to remote users Preferred: Advanced Degree in Information Systems, Computer Science, Engineering or related field Experience with Identity Management tools (SSO) Experience with Mobile Device Management tools - (MDM) Experience with A/V and collaboration tools Certification in one or more of the following: MTA, MSCA, Network +, CCENT/CCNA

Role & responsibilities Bachelors degree in Computer Science, Information Technology, or a related field. - Proven experience in Solution Architect consulting, technical sales, or solution architecture within the IT industry. - Strong expertise in Apple ecosystem management, including macOS, iOS, and iPadOS devices. - Hands-on experience with Microsoft Intune, including configuration, deployment, and troubleshooting. - Familiarity with other MDM solutions and their integration capabilities (e.g., Jamf, VMware Workspace ONE) is a plus. - Excellent communication skills with the ability to present technical information clearly and concisely to both technical and non-technical audiences.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apple macOS Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Document and track issues and resolutions to improve future troubleshooting efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of application support processes and methodologies.- Experience with troubleshooting and resolving software issues on macOS.- Familiarity with system monitoring tools and performance analysis.- Ability to communicate technical information effectively to non-technical users. Additional Information:- The candidate should have minimum 2 years of experience in Apple macOS Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy , MAM Policy, Restriction , Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune , SCCM , and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications Skills required. Bachelor s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience - Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience - Must have: Microsoft security patching, software packaging deployment. Experience - Must have: Mobile device management (iOS Android) Experience - Must have: Operating System build and hardening. Experience - Must have: Managing hybrid cloud environments. Experience - Must have: SRE and Observability - Proactive, Automation and Synthetic Monitoring implementation. Experience - Must have: Programming scripting language, e.g., PowerShell , Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: MAC JAMF PRO. Experience8-10 Years.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- Systems Engineer We are seeking a highly skilled Systems Engineer to support and optimize our enterprise IT infrastructure across Azure, MDM, and Microsoft 365 environments. In this hands-on role, you will be responsible for designing, implementing, and maintaining scalable and secure cloud solutions, with a focus on Azure Virtual Desktop, Microsoft Intune, Jamf, and cross-platform device management (Windows and macOS). You will play a key role in automating workflows using PowerShell, Power Automate, and Infrastructure as Code (IaC) tools such as Terraform and Ansible. Additional responsibilities include managing MDM platforms, enhancing access controls with Azure Active Directory (Entra ID), and ensuring performance and compliance across our Azure and Microsoft 365 environments. Responsibilities: . Cloud Infrastructure & Virtual Desktop Engineering o Deploy, manage, and optimize Azure Virtual Desktop (AVD) environments o Design and maintain scalable cloud infrastructure in Microsoft Azure using Nerdio o Troubleshoot and resolve performance issues across cloud-hosted workloads . Endpoint Management & Device Configuration o Administer Microsoft Intune and Jamf for device lifecycle management (Windows/macOS) o Enforce configuration policies and security baselines across endpoints o Support deployment and updates of Island Enterprise Browser and related tooling . Automation & Workflow Optimization o Develop PowerShell scripts for task automation and infrastructure management o Build and manage automated workflows using Microsoft Power Automate or similar tools o Improve operational efficiency through automated provisioning and configuration . Identity, Access, and MDM Platform Support o Manage Azure Active Directory / Entra ID for user identity and access control o Support mobile device management (MDM) strategies and platform health o Ensure secure access controls across SaaS and endpoint systems . Infrastructure as Code (IaC) & Configuration Management o Use Terraform and Ansible to deploy, configure, and manage cloud resources o Maintain version-controlled infrastructure and enforce configuration consistency Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in Computer Science, Information Technology, or a related field . hands-on experience in systems and cloud engineering, with a focus on Microsoft Azure and workflow automation . Proven expertise supporting and optimizing Azure Virtual Desktop (AVD) and cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform & Ansible . Strong experience managing enterprise device environments using Microsoft Intune (Windows) and Jamf (macOS), including policy enforcement and lifecycle management . Proficient in Microsoft 365 administration, including licensing, security, and endpoint integration . Advanced scripting skills in PowerShell for automation of system tasks and infrastructure operations . Skilled in designing and maintaining workflow automation using Microsoft Power Automate or equivalent tools . Deep understanding of Azure Active Directory/EntraID . Familiarity with Island Enterprise Browser and its role in secure enterprise access . Working knowledge of ITIL or similar IT service management frameworks . Relevant certifications preferred, such as: o Microsoft Certified: Azure Solutions Architect Expert o Microsoft 365 Certified: Enterprise Administrator Expert o Microsoft Certified: Power Platform Functional Consultant Associate Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

ServiceNow ITAM, CMDB & ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Management and Solutions Practitioner, you will provide expertise and general administrative space and service support for Accenture people and businesses globally. Your typical day will involve collaborating with various teams to ensure that workplace solutions are effectively implemented, addressing any service-related inquiries, and contributing to the overall enhancement of workplace environments. You will engage with stakeholders to understand their needs and provide tailored solutions that foster a productive work atmosphere. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between teams to ensure alignment on workplace initiatives.- Analyze feedback from users to improve service delivery and workplace solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of workplace management tools and software.- Experience with service desk operations and support.- Ability to troubleshoot and resolve technical issues related to macOS.- Familiarity with asset management and inventory control processes. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Pune office.- A any graduate is required. Qualification any graduate

Experience Level: 5 +years of overall experience with relevant experience in managing andsupporting Devices such as Mac, and Mobiles via Intune and JAMF MDM's. Hands on experience on MS Graph api, Azure Automation, Application packaging. Good knowledge of device security controls and operating systems. PC, Mac, and mobile device security configuration experience, good communication skills, computer savvy in Outlook and Excel, enterprise working experience, and Agile methodology. Provide excellent customer service as this position will be working directly with users to resolve \ configuration-related issues. High sense of urgency and effective communication skills to work with all levels of employees, management, and vendors tomake independent decisions based on processes and procedures. Primary Skills (Must-have) : Intune MDM, Jamf MDM, Mac, Application packaging, shellscripting, Virtual machine.

Essential Functions : Support our UK technical operations Answers all incoming calls and IT emails providing Level 1& 2 & 3 support in a timely manner. Enters appropriate and usable data into CRM IT Technical Support Ticketing system. Provides troubleshooting assistance through the use of remote controls tools such as Proxy Master and VNC Client to connect to customers for remote support. Interprets, analyzes, diagnoses, documents, and resolves Level 1 IT issues related to internally supported hardware and software within first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems, and antivirus. Installs, diagnoses, and resolves Level 1 problems for hardware, peripherals, and software systems. Manages internet security via Websense; adds and removes objects as well as manage permissions. Maintains Time Management system (Kronos); including configuring, installing, and troubleshooting malfunctions. Creates simple queries and runs pre-written stored procedures in SQL Server 2008. Performs basic administrative and security tasks for a variety of applications and software, including but not limited to MS Sharepoint, Great Plains, Kwiktag, DL Plus, Kronos, Active Directory, BrainShark, and Exchange. Provides outstanding customer service and responsiveness to all end-users across all locations. Guides users through step-by-step solutions. Assists users in operating IT equipment. Provides technical assistance and training, and recommends remedial actions, as needed. Escalates complex issues to different IT Teams, as necessary. Communicates resolution status proactively to ensure customer timeframe expectations are met or exceeded. Creates, assigns, and reopens tickets to appropriate IT Technical Support office. Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests. Establishes and maintains strong working relationships with various Company departments and team members. May serve as resource to other team members in resolution of technical issues. May contribute to library of Knowledge Base articles. Education and Experience: High School Diploma or GED. Experience providing technical support for Mac and Apple products Strong communication skills with the ability to speak clearly and understand what is being said to them. Experience supporting international users over the phone and through live chat. Strong technical skills and experience supporting enterprise applications, such as Active Directory, SharePoint , Teams, OneDrive, and Mac OS. Ability to document knowledge articles for new problems that come up during the day-to-day. Note: Initial 1 or 2 Months would be a Night shift for training purposes. Timing for this role: General Shift- Monday to Friday 10:30 am to 7:30 pm IST.

Role: Microsoft Defender/MAC Endpoint Vulnerability Management Specialist Role Summary: He/She will be responsible for managing vulnerability remediation activities using Microsoft Defender, with a strong focus on endpoint security and management. Additionally, should possess expertise in Mobile Device Management (MDM) solutions such as Intune, and demonstrate advanced troubleshooting skills at the Windows OS level. Scripting knowledge is considered a plus. Location: Bangalore Preferred Duration: 3 Months(Extendable Project) Date : Immediate Joining also preferred Key Responsibilities: - Review vulnerabilities report, analyze the solutions available and execute vulnerability remediation activities using Microsoft Defender. - Collaborate with the Security Team to assess vulnerabilities and implement mitigation strategies. - Manage endpoint security configurations and policies through Microsoft Defender. - Implement solutions through Mobile Device Management solutions, Intune/WS1/SCCM. - Develop policies as required in collaboration with Product Owners and Security team. - Provide L3 level support for Windows OS-related issues. - Diagnose complex system problems and work towards resolution swiftly. - Utilize scripting languages (e.g., PowerShell) to automate or deploy solutions as needed. - Develop scripts to enhance monitoring capabilities or streamline solution deployment processes. - Maintain comprehensive documentation of processes, incidents, resolutions, and changes implemented. Qualifications: - Proven experience in managing Microsoft Defender Endpoint solutions. - Expertise in MDM tools like Intune/WS1/SCCM. - Strong troubleshooting skills at the Windows OS level. - Proficiency in scripting languages such as PowerShell. - Excellent analytical skills with attention to detail. - Strong communication skills; ability to collaborate effectively with cross-functional teams. - Ability to work independently while managing multiple priorities efficiently. - Work experience with monitoring tools like Nexthink is an advantage.onsibilities