5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About Kognitos : Kognitos is at the forefront of revolutionizing the trillion-dollar hyper-automation market. Our mission is to redefine how software is built and maintained by leveraging cutting-edge multi-agent automation platforms. We are pioneering advancements in agentic workflows , enabling machines to reason, plan, and execute tasks in a deterministic fashion. Our approach up-levels debugging to English, bypassing traditional programming languages that struggle to adap A Kognitos Support Engineer is primarily responsible for providing technical support to Kognitos customers by troubleshooting and resolving technical issues related to their data protection solutions, collaborating with...

Posted 1 month ago

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Product Support Engineer Kognitos

5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Were Hiring at Kognitos! At Kognitos , were redefining automation with GenAI, and were looking for a passionate Product Support Engineer to join our team. If you thrive in solving complex technical problems, love working with customers, and have a knack for automation, this could be your next big move. Roles and Responsibilities Troubleshoot and resolve customer-reported issues including automation scripts, performance, and GenAI prompt-related challenges. Collaborate with customers through email, phone, and ticketing systemsensuring top CSAT, NPS, TTR, and TTFR. Proactively engage with enterprise customers to review and enhance their automation code. Partner with Engineering and Post Sales ...

Posted 1 month ago

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