Cognizant Hiring Five9 Developers!!! Cognizant

3.0 - 8.0 years

8 - 18 Lacs

hyderabad, chennai, bengaluru

Hybrid

Role & responsibilities Five9 Developer Deep knowledge of the Five9 VCC platform, including its objects, IVR scripting, and skill-based routing algorithms. API Integration: Experience with API development and integration to connect the Five9 platform with other systems. Cloud Computing: Understanding of cloud platforms and architectures, such as AWS or GCP. Programming Languages: Proficiency in relevant programming languages like Java, Python, or JavaScript. Preferred candidate profile Exp LEvel: 2-9 Years Location: Pan India Notice Period: Immediate - 90 Days

Posted 2 weeks ago

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Enhancements & Automation Lead Alaric Ventures

5.0 - 10.0 years

12 - 15 Lacs

Mohali

Work from Office

Role Overview: The Enhancements & Automation Lead is responsible for driving AI-driven automation, optimizing workflows, and integrating intelligent solutions to improve the efficiency of Amazon Connect Managed Services. Key Responsibilities: Identify automation opportunities to streamline Amazon Connect operations. Design and implement AI-driven enhancements for call routing, sentiment analysis, and chatbots. Integrate third-party automation tools and AI models for intelligent ticketing and incident classification. Collaborate with NOC teams and developers to optimize IVR workflows and customer experience. Evaluate and recommend automation platforms, RPA (Robotic Process Automation), and AI...

Posted 3 months ago

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Enhancements & Automation Lead Alaric Ventures

5.0 - 10.0 years

12 - 15 Lacs

Chandigarh

Work from Office

Posted 3 months ago

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