Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 8.0 years
3 - 10 Lacs
mumbai, maharashtra, india
On-site
Roles & Responsibilities: Knowledge on any Dialer and IVR. Knowledge on voice technology and PRI. Skill on IVR development and troubleshooting. Knowledge on integration of dialer with other systems and voice bots etc. Dialing strategy to setup outbound campaign and design outbound campaign strategy. Should be able to create custom report on Dialer. Should be able to interpret Dialer MIS. Should be able to support large volume of support tickets and user base. Knowledge on patch and compliance management. Knowledge on Aspect/Alvaria dialer would be preferred.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
The ideal candidate will be responsible for developing high-quality applications and designing and implementing testable and scalable code. Expertise in Asterisk Soft switch, Asterisk-based applications, Vicidial, Freepbx, AGI programming, IVR development, Perl, PHP, Python scripting, SIP, and PRI interface is required. Additionally, a good knowledge of Windows & Linux Client Operating Systems, Speech recognition based core Engine, Python machine learning programming, communication hardware like Sangoma, Digium, Cisco routers, L3 switches, and firewall is necessary. Proficiency in databases including MySQL, MSSQL, and Oracle is expected. The candidate should have a Bachelor's degree or equivalent experience in Computer Science or a related field. Development experience with programming languages and SQL database or relational database skills are also essential. The ideal candidate should have a minimum of 2 to 5 years of experience in the relevant field.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an Application Software Engineer at our organization, you will play a crucial role in developing and maintaining software solutions that contribute to the success of our projects. With a focus on Full Stack Development, you will utilize your expertise in Dot Net, Java, JSP, SQL, and C# with ASP, HTML, and JavaScript languages to create efficient and effective solutions. Your responsibilities will include configuring Avaya Experience Portal, developing IVR systems using Orchestration Designer, and designing call-flows based on requirement documentation and workshops. To excel in this role, you must demonstrate expert knowledge in VXML, CXML, SSML, XML, JAVA, JSON, and SVN repositories. Additionally, you should have experience integrating with backend data systems, servers, and adjuncts such as Tomcat, WebSphere, IIS, Apache, and WebLogic. Proficiency in database management via SQL, JDBC/ADO.NET (MS SQL Server/Oracle/Postgres) is essential, along with a strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications. Moreover, your role will involve working on Avaya Contact Center CTI applications and integrating them with 3rd Party CRM systems like Salesforce and Pega. Familiarity with Avaya Contact Center products such as Avaya Elite, Elite Multichannel, and AACC will be advantageous. The ideal candidate for this position should have at least 2 years of experience as a Software Engineer and possess knowledge in Angular JS, NodeJS, JavaScript, HTML5, and Web Services. A degree in BCA, B. Tech, or BE is required for this role. You should be self-motivated, capable of working with minimal supervision, and have excellent listening and presentation skills. Additionally, a continuous learning mindset, the ability to adapt to new environments quickly, and strong teamwork skills are essential to thrive in this role. Join us and be part of a dynamic team where your contributions will make a significant impact and help shape the future of our projects.,
Posted 1 month ago
5.0 - 6.0 years
5 - 6 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities Work with the latest version of Asterisk and develop IVR and call center applications Integrate Asterisk with PSTN, SIP servers, and databases like MySQL and MSSQL Utilize EAGI, Fast AGI, and AGI interfaces for advanced Asterisk configurations Write and maintain scripts in Shell, Perl, and Python for automation and customization Manage hosted VoIP installations and maintain strong knowledge of PBX, SIP, and RTP protocols Handle multi-Asterisk server architectures and ensure stable configurations Create and manage Dial-plans, Asterisk Gateway Interface, and Asterisk Manager Interface Work on Queues, IVR systems, voicemail apps, and handle troubleshooting and installation Configure Asterisk with PSTN cards and perform in-depth R&D as needed Manage Linux-based environments with LAMP stack and troubleshoot Asterisk issues effectively
Posted 2 months ago
5.0 - 10.0 years
10 - 15 Lacs
jaipur
Work from Office
Role & responsibilities Top notch-programming skills in Core Java and its framework. Good understanding of OOPS concepts. Good knowledge of MySQL queries. Good knowledge of REST/SOAP API. Knowledge of IVR Architecture. Knowledge on IVR development and configurations Experience in CISCO IVR and call studio flow. Working knowledge on IVR environments and Operating systems. Development exposure with backend systems integration with IVR via REST API/SOAP/any 3rd Party API Framework. Basic knowledge of agile ways of working. Extensive hands-on experience in building self-service IVR applications using VXML, Java. Requirement gathering from business team and raising the requirement with the development team. Managing Vendor Teams Performing UAT along with business/product teams and delivery the projects live on time Preferred candidate profile Bachelor's or master's degree in computer science or related field. 5+ Years of Professional Experience in areas mentioned above. Experience working with CISCO infra. Experience in .NET. Experience in Voice Gateways and Telephony systems.
Posted Date not available
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |