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2.0 - 3.0 years
5 - 10 Lacs
bangalore rural, bengaluru
Work from Office
Key Responsibilities Responsible and accountable for implementing system changes within the Group Technologies Service Desk Platform (Ivanti Neurons). Research desired improvements and upgrades within the Service Desk Platform, assess associated risks, timelines, and required change control processes to ensure seamless enhancements with minimal impact to end users. Liaise with the Service Desk Platform vendor for additional support, guidance, and issue resolution as needed. Perform weekly and monthly administrative tasks to ensure optimal platform performance. Collaborate with stakeholders to gather requirements for new features and functionalities in Ivanti modules, plan sprints, raise chan...
Posted 1 week ago
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