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12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for designing and implementing user-facing features, developing server-side logic and databases, integrating third-party APIs, conducting testing and debugging, deploying applications, implementing security measures, optimizing performance, and collaborating with cross-functional teams to ensure alignment with project requirements. You will also act as a liaison to the business architect to plan, design, implement, and support IP-based call center solutions. Additionally, you will develop and implement the technical architecture and physical design of the network, analyze existing voice and data networks, recommend solutions, and participate in projects aimed at improving and upgrading the Telephony platform. Your role will involve providing day-to-day support for incidents, managing and resolving problems, implementing change management processes, debugging and troubleshooting IP signalling traffic flows, analysing SIP headers using tools like Wireshark, and identifying opportunities to enhance system and application performance through automation. You will also provide expertise in API integration, data flows, and mentor team members in Cloud Native Build and Technical Tenants. Experience in Agile methodologies, the ability to explain complex technical solutions to non-technical stakeholders, stakeholder management, and serving as escalation points for blockers will be key aspects of your role. Mandatory skills for this position include proficiency in Cisco, Genesys, IVR, and IVA technologies. A Bachelor's degree in computer science, engineering, information systems, or equivalent formal training/work experience, along with 12-15 years of equivalent work experience in information technology or engineering, are required. A related advanced degree or certifications like CCIE, CCNP, or CCDP are preferred qualifications. You should have relevant work experience in both front-end and back-end application design and development based on the following criteria: - Associate: Prior experience not required - Standard I: Two (2) years - Standard II: Three (3) years - Senior I: Four (4) years - Senior II: Five (5) years In addition to technical skills, fluency in English, accuracy, attention to detail, analytical and problem-solving skills, proficiency in Microsoft Office and PC skills, as well as numerical skills are necessary for this role. FedEx is an equal opportunity/affirmative action employer committed to a diverse, equitable, and inclusive workforce. Regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, all qualified applicants will receive consideration for employment. FedEx, one of the world's largest express transportation companies, values its team members who make every FedEx experience outstanding. The People-Service-Profit philosophy guides every decision, policy, and activity at FedEx, emphasizing care for the people who deliver impeccable service to customers, leading to profitability and future security. Returning profits back into the business and investing in people is central to FedEx's success, highlighting the importance of the P-S-P philosophy and the innovative, service-oriented work environment it fosters. FedEx's culture and values have been fundamental to its success since its inception in the 1970s, setting it apart in today's global marketplace through unique behaviors, actions, and activities that bring the culture to life across the world. While others may imitate systems and processes, FedEx's culture remains a distinguishing factor contributing to its growth and competitiveness.,

Posted 1 week ago

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1.0 - 5.0 years

1 - 1 Lacs

Lucknow, Vibhuti Khand, Gomti Nagar,Lko

Work from Office

!!!!!!!!! Urgent Hiring !!!!!!!!! For Our International (UK Voice Process) With High Incentives Drop your resumes today via WhatsApp @ 7348617039 Location - Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh Job description: We have an Urgent Requirement for an "International Voice Associate" for Cogmex Technologies for our Lucknow branch. Shift: Afternoon shift (UK) Job Location: Gomti Nagar, Lucknow Work Model: Office Designation: International Voice Associate Process: IVA (UK) Looking for Immediate joiners only. Drop your resumes today @ corporate.hr.irvine@gmail.com or WhatsApp @ 7348617039 Primary Skills : Must have Excellent Communication skills. Should be able to communicate effectively IVA/International Process Experience preferred Should possess good telephone and email etiquette Must be a graduate Should be willing to work in UK time zones Eligibility Criteria : Any Graduate can apply. IVA/International Process Experience Freshers with Excellent communication skills can apply. Must have All educational documents (10+2)/diploma/grad. Immediate joiners based in Lucknow

Posted 2 months ago

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0.0 - 4.0 years

1 - 3 Lacs

Lucknow

Work from Office

Hiring Financial Advisors IVA (UK Shift) Location: Lucknow Exp: Min 6 months (Intl. Voice/IVA) Shift: 1:30 PM 11:30 PM IST Fixed Salary + Incentives Cab for females Apply: hr@cogmex.org

Posted 2 months ago

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