7.0 - 9.0 years

0 Lacs

bengaluru, karnataka, india

On-site

What You Will Do Systems Architecture & Strategy Lead the architecture, design, and deployment of scalable, high-performing, and secure corporate IT infrastructure, including network, server, and cloud services. Proactively identify and remediate architectural gaps, inefficiencies, and technical debt in current IT systems to enhance security, reliability, and performance. Drive the strategic development of the Corporate IT roadmap by evaluating emerging technologies and proposing initiatives that align with business objectives. Lead the evaluation and implementation of new technologies, SaaS platforms, and system upgrades to modernize the IT environment and improve user experience. Mentor an...

Posted 1 month ago

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Amazon Connect SME NCS Group

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Experience Required: Minimum 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions. Role Description: Candidate should be leading solutioning, consulting and will play a crucial role in client demos, new deal support, and advanced feature enablement across Amazon Connect or other equivalent platforms. Resource should be able to go beyond Day 2 operations, working closely with clients and sales teams to design scalable solutions, propose platform enhancements, and showcase new capabilities (AI/ML, integrations, ...

Posted 1 month ago

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