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Senior Associate | ITSM (IT Service Management) Deloitte Consulting

2.0 - 6.0 years

9 - 14 Lacs

pune

Work from Office

Manage and implement IT service management processes to ensure high-quality services. Develop and maintain relationships with clients to understand their needs and provide tailored solutions. Collaborate with cross-functional teams to identify and mitigate risks and improve operational efficiency. Analyze data and metrics to measure performance and make informed decisions. Provide training and support to junior team members to enhance their skills and knowledge. Stay up-to-date with industry trends and best practices to continuously improve processes. Job Requirements Strong understanding of IT service management principles and practices. Excellent communication and interpersonal skills to w...

Posted 1 day ago

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