173 Itsm Tools Jobs - Page 3

You should have at least 4 years of overall IT experience. Your knowledge should include LAN and WAN Infrastructure, Cisco Routers and Firewalls, Cisco L2/L3 Switches, Routing and Switching, and performing server hardware maintenance and upgrades. Experience in Microsoft Active Directory Infrastructure is necessary. You should be able to install, configure, and maintain servers in a Linux environment, including installing and configuring APACHE, DHCP, MySQL, and DNS in Linux servers. Your responsibilities will also include general hardware troubleshooting, system assembling, managing Microsoft Domain Controllers, Microsoft Web servers, FTP Servers, Microsoft File Servers, Windows Active Dire...

As an Application Debt and Automation Analyst, you will be responsible for analyzing customer application ticket data to identify debt categories and opportunities for Optimization, Elimination, and Automation. Your role will involve collaborating with Solution Architects and the BD Team to define the scope for the GSA SS team based on customer requirements. You will perform in-depth analysis on a large volume of application ticket data to pinpoint potential Automation and Elimination opportunities, estimating the effort savings through ticket optimization. Additionally, you will work closely with the Enterprise Automation Team to develop winning Automation Solutions for customers, including...

As an IT Support Engineer at CTeBS, a subsidiary of Classic Fashion, you will be responsible for handling technical support, server & network administration, asset management, and IT procurement. Your role will require strong problem-solving abilities, technical expertise, and communication skills to ensure smooth IT operations. You will be expected to resolve 95% of support tickets within the SLA, maintain a first-call resolution rate of at least 70% for IT support queries, and ensure 100% uptime for meeting room setups by proactively testing AV equipment before scheduled meetings. Additionally, you will be responsible for maintaining 99.9% uptime for all servers and critical network infras...

Job Description Should have 4+ years of experience with previous experience in Production Support Projects. Flexible to work in 24X7 shifts. Should work from office 5days work week. Ability to analyze system logs, error messages, and other data to identify patterns and trends and triage issues. Good Hands-on knowledge of ETL Tools (Ex DataStage, Informatica, Oracle Data integrator or SSIS ) SQL, PL SQL, Unix/Linux commands, monitoring of batch processes, and troubleshooting required. Secondary Knowledge of Azure Data Factory/Python/ Databricks/ ADB Notebook would be an added advantage. Working knowledge of ITSM tools and schedulers. Understanding of any one of the scripting tools Perl/Python...

As a Change Coordinator at TechProjects India, you will play a crucial role in leading and overseeing the IT change management process to ensure efficient implementation of changes to IT services and infrastructure while minimizing risks and disruptions. Your strong background in IT service management (ITSM), process improvement, and stakeholder engagement will be essential for success in this role. Your key responsibilities will include: - Developing, implementing, and overseeing the IT change management framework in alignment with ITIL best practices. - Ensuring proper documentation, evaluation, testing, and approval of all IT changes before implementation. - Leading Change Advisory Board ...

As an Enterprise Architect, you will be responsible for leading the design and implementation of a robust enterprise-wide architecture strategy that aligns IT with business objectives. Your role will involve ensuring a deep understanding of industry best practices, including TOGAF architectural principles, and proactively ensuring that technology investments deliver measurable business outcomes. You will oversee the organization's digital transformation journey with a focus on scalability, performance, security, and innovation. Your key responsibilities will include developing a comprehensive Enterprise Architecture Roadmap to support business goals and future scalability, defining and enfor...

As an IT Help Desk Solutions Engineer at Soffit in Kochi, you will be part of our IT infrastructure services team, focusing on the management of ManageEngine ServiceDesk Plus. Your responsibilities will include installing, configuring, and deploying ServiceDesk Plus according to business needs. You will customize workflows, automation, ticketing, and reporting features, as well as integrate the tool with other ITSM tools and third-party applications. Your role will also involve providing ongoing support, troubleshooting, and maintenance of the application, optimizing performance for enhanced service delivery, and ensuring compliance with IT service management best practices. Additionally, yo...

As an SCCM Administrator, you will be responsible for installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution points. Your duties will involve managing software updates, planning and implementing software update groups and packages, as well as providing application/Windows OS installation, configuration, and patching data reporting using Microsoft System Center Configuration Manager (SCCM). You will be tasked with monitoring the health and performance of the SCCM environment, troubleshooting issues, and providing technical support to users. Developing and implementing SCCM processes and procedures to ensure sta...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Mon...

As a key member of the SAS Managed Cloud Services (MCS) Business Operations team, you will play a vital role in enhancing our hosting and remote managed services through the utilization of cutting-edge technologies. Your primary focus will be on improving the customer experience and operational efficiencies to align with the strategic goals of the organization. Your responsibilities will involve various aspects of business operations, including but not limited to developing and executing business strategies, providing leadership and direction to support initiatives, analyzing business needs to drive continuous improvement, and engaging in the project life cycle implementation process to ensu...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Analyst - SharePoint/ MS Teams to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Messaging Services professional who manages and maintains the Microsoft 365 environment that includes various applications and services such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Responsible for managing user accounts recipients, groups, service monitoring and reporting. Troubleshoot issues, provide technical support, and perform day to day su...

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Senior Analyst - SharePoint / MS Teams to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Messaging Services professional who manages and maintains the Microsoft 365 environment that includes various applications and services such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Responsible for managing user accounts recipients, groups, service monitoring and reporting. Troubleshoot issues, provide technical support, and perform day t...

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Roles & Reponsibilitie...

As a Technical Support Engineer - NOC, your primary responsibility will be to monitor infrastructure and application alerts in ME Monitoring tools, as well as monitor mail alerts. You will be required to log incidents, run bridge calls, and execute end-of-day (EOD) jobs for the Bank. Your qualifications should include holding any degree and certifications in ITIL Foundation, AZ-900, MCSE, and CCNA. The ideal candidate for this role should possess 3-5 years of experience in Infrastructure Monitoring and have L1 knowledge in the IT infrastructure of a Bank. Your key responsibilities will include hands-on experience with Monitoring tools such as Manage Engine APM & OPM, as well as a good unders...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the operational continuity of our clients" IT infrastructure and systems. You will be the initial point of contact for clients, responsible for addressing technical incidents and problems efficiently to meet service level agreement conditions. Your daily tasks will involve proactive monitoring of client infrastructure, identifying and resolving issues, providing first-line support for standard incidents, and service requests. You will investigate and address first-line incidents, performing maintenance activities like patching and configuration changes to uphold the smooth functioning of client...

As an experienced IDC Progress Consultant specializing in Financial Management Systems, you will be responsible for designing, developing, and supporting Progress OpenEdge 4GL-based financial systems. Your primary focus will be on leveraging your expertise in financial processes and integration to collaborate with IT and Finance teams in delivering scalable, stable, and enterprise-ready solutions. Your key responsibilities will include architecting, configuring, developing, deploying, and maintaining Progress OpenEdge RDBMS-based financial systems. You will work closely with IT and Finance teams to gather requirements and execute system implementations. Additionally, you will troubleshoot an...

About Syfe Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual&aposs wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage. The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation. We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquarter...

Problem-Solving Must be able to identify and fix IT problems in isolated environments with limited resources. Communication Skills Clear verbal and written communication are mandatory. Documentation & Reporting Responsible for keeping and creating documents such as vessel IT documents, incident logs, and compliance reports. Team Collaboration Must work well with the local team and other team members. Techincal Skills Knowledge in Networking (DHCP/DNS/VLAN/Routing) and Hardware Support. Support for client side IT equipments like Antivirus, Desktops, an d Printers. Installation, Configuration, and Support for Windows 10 and Windows 11. Familiarity with Windows Server 2016. Experience with Syno...

Role & responsibilities Key Responsibilities: Manage and troubleshoot Windows 11 OS environments, including system updates, configuration, and performance tuning Oversee print services: installation, spooler diagnostics, server-side queue management, and user-level printer configurations Configure and support Access Points (APs), SSIDs, and wireless connectivity for endpoint devices Handle escalated technical issues from L0 or Helpdesk; ensure prompt resolution or proper escalation Perform user onboarding, desktop imaging, and asset lifecycle management Ensure compliance with endpoint policies and participate in patch management processes Document resolution procedures and update internal te...

Job Overview: Were looking for a dynamic and experienced Assistant Manager IT Operations to lead a talented team of over 25 IT professionals across multiple locations. Based in our Chennai office, you’ll drive seamless IT service delivery, streamline operational processes, and oversee day-to-day operations for our key cybersecurity and healthcare clients. Key Responsibilities: Team Leadership & Development : Guide and inspire a team of 25+ IT professionals, overseeing shift schedules, conducting performance evaluations, and cultivating a culture of teamwork and innovation. Operational Efficiency : Manage daily IT operations to ensure system reliability, adherence to SLAs, and swift resolutio...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and servi...

As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that in...

Noventiq is a leading global solutions and services provider in digital transformation and cybersecurity, with headquarters in London. The company plays a pivotal role in facilitating digital transformation for businesses worldwide, connecting over 80,000 organizations with top IT vendors and its own services. Noventiq achieved a remarkable gross revenue of $1.6 billion in the last fiscal year, marking a 52% increase in constant currency. The company's growth strategy revolves around expanding markets, portfolios, and sales channels, supported by active M&A activities to capitalize on industry consolidation. With a workforce of 6,400 employees spread across 60 countries, Noventiq operates in...