113 Itsm Processes Jobs - Page 5

As the Manager/Senior Manager for the Global Support team at Sirion, you will play a crucial role in leading the Service Desk function. You will be responsible for managing a team that serves as the initial point of contact for all business users, internal and external, ensuring timely resolution of L1 queries and efficient routing of tickets to the relevant departments. Your focus will be on executing the service desk strategy to enhance customer service and build a global service desk that operates 24x7x365 to support Sirion products for customers worldwide. Your responsibilities will include running the global service desk, identifying and routing requests/incidents, monitoring ticket que...

As a Senior Network Engineer in the regional network operations team, you will play a crucial role in ensuring the stability and reliability of the network. Your primary responsibilities will include resolving incidents and implementing changes effectively. To excel in this role, you should have a minimum number of years of experience in network security operations, implementation, and managing large network security platforms. Additionally, a solid background in network implementation involving routers, switches, SD-WAN, Firewalls, and Load Balancers is essential. Proficiency in IT Service Management (ITSM) processes, including incident, change, and problem management, is required. You shou...

As a ServiceNow Developer specializing in HR Service Delivery (HRSD) and Customer Service Management (CSM) modules, your primary responsibility will be to design, develop, configure, and implement ServiceNow solutions that meet business objectives and adhere to best practices. Your key responsibilities will include designing and implementing ServiceNow applications in HRSD and CSM modules, customizing applications to automate processes, and integrating ServiceNow with external systems through REST, SOAP, and MID Servers. You will also be involved in requirements gathering, technical analysis, solution design, troubleshooting technical issues, and collaborating with stakeholders to deliver hi...

You will be joining Sirion, the world's leading AI-native CLM platform, which is at the forefront of applying generative AI to transform the way enterprises store, create, and manage contracts. With a focus on extraction, conversational search, and AI-enhanced negotiation capabilities, Sirion has revolutionized contracting across enterprise teams, including legal, procurement, sales, and finance. Trusted by the world's most valuable brands, Sirion manages over 7 million contracts worth nearly $800 billion and relationships with more than 1 million suppliers and customers in over 100 languages. Analysts like Gartner, IDC, and Spend Matters consistently recognize Sirion as a leader in CLM due ...

As a Sr. Network Engineer in the regional network operations team, you will play a pivotal role in ensuring the stability and reliability of the network. Your primary responsibilities will involve incident resolutions and change implementations. You should have a minimum number of years of experience in network security operations, implementation, and managing large network security platforms. Additionally, experience in network implementation including routers, switches, SD-WAN, Firewall, and LB is essential. Familiarity with ITSM processes such as incident, change, and problem management is required. You should possess hands-on experience in setting up high-availability, multi-layer datace...

Important: Overall IT Experience - 10 Years AND Relevant in Dynamics CRM 5+ Years Work Mode: It's not a remote position. Candidate must be willing to work in Hybrid mode from Customer office Locations: Any 1 location Mumbai, Pune, Chennai, Bangalore, OR Ahmedabad. Technical Skills D365 Platform Knowledge: (Mandatory) Thorough understanding of Dynamics 365 modules (Sales Module) Familiarity with D365 customization and configuration capabilities. System Administration: (Mandatory) User management, security roles, and permissions. Data management, including data import/export and data integrity practices. Technical Skills: (Good to have) SDLC Cycle System admin experience e.g. you should be awa...

The ServiceNow Senior Developer will be a highly experienced results-driven person who is focused on delivering excellent customer focused solutions to join our team of developers.This person will provide leadership and oversight to ensure alignment to business strategy and the ServiceNow roadmap and is actively involved in the overarching governance of the platform. In this role, the successful candidate will oversee the maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities. The candidate should have overall ServiceNow Skills including experience with Hardware/Software Asset Management, ITSM and Integrations. Responsibilities...

Req ID: 327225 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Account Service Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). In your role, you will . Work closely with key stakeholders across the company to maintain consistency at a global scale and align the content strategy with their vision . Define the Incident management strategy and focus on Gaps and Process improvements . Work effectively across the organization with stakeholders, service teams and subject matter experts ...

Job description, Hiring for ServiceNow_ITSM processes with experience range 5 years & above Mandatory Skills: ServiceNow, ITSM Processes Education: BE/B.Tech/MCA/M.Tech/MSc./MS

Req ID: 314803 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Business Intelligence Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). We are currently seeking an Incident Manager to join our team. The Incident Manager role is to identify, synthesize, organize, and manage IT issues to support end users across the enterprise. This strategic (design) and hands on delivery (implementation) role manages all aspects of Incident Management, creates guidelines for process usage, and how it integrate...

Job description, Hiring for ServiceNow_ITSM processes with experience range 5 years & above Mandatory Skills: ServiceNow, ITSM Processes Education: BE/B.Tech/MCA/M.Tech/MSc./MS

We are seeking a skilled and motivated Application Operations Engineer for an SRE role with Java, React JS and Spring boot skillset along with expertise in Data Bricks, particularly with Oracle integration, to join our dynamic SRE team. The ideal candidate should have 3 to 6 years of experience in supporting robust web applications using Java, React JS and Spring boot with a strong background in managing and optimizing data workflows leveraging Oracle databases. The incumbent will be responsible for supporting applications, troubleshooting issues, providing RCAs and suggestive fixes by managing continuous integration and deployment pipelines, automating processes, and ensuring systems reliab...

Essential Qualifications : Any Graduate, preferably bachelors degree in Computer Science or information technology. Working Experience of 1-2 Years Proven work experience as IT Support Executive/Front Desk Support Preferred Key Skill /Qualifications : Troubleshooting of IT equipment, Operating Systems, Network issues etc. Microsoft 365 & Office 365 administration Analytical skills to measure SLAs Good documentation and presentation skill Team management Knowledge of ITSM processes Essential Experience : Work Experience as IT support Executive/ Front Desk Executive, Troubleshooting of Windows OS, Network Management, Mobile Device Management and O365 administration, Advanced knowledge of compu...