Senior Support Engineer Infinite Computer Solutions Ltd.

7.0 - 11.0 years

0 Lacs

noida, uttar pradesh

On-site

The Service Desk Engineer position requires a professional with 7-10 years of experience in IT, Computer Science, or a related field. The role is based in either Hyderabad or Noida and involves providing 24x7 support through a hybrid model of onsite, remote, and hybrid support. The candidate must be open to working night shifts and weekends as the job involves rotational shift timings. As a Service Desk Engineer, you will be responsible for providing multi-tiered IT support to end users. This includes Level 1 support duties such as assisting users with self-help tools, resolving basic software and hardware issues, and conducting advanced diagnostics for escalated incidents and service reques...

Posted 3 months ago

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Project Manager (End User Support / DC / DR) RENOVISION AUTOMATION SERVICES PVT.LTD

4.0 - 10.0 years

0 - 0 Lacs

ghaziabad, uttar pradesh

On-site

As a Project Manager with over 10 years of IT experience and a technical graduate education background, you will be responsible for leading and managing IT infrastructure projects such as End User Support, Data Center (DC), and Disaster Recovery (DR) initiatives from inception to completion. Your role will involve developing detailed project plans, effectively managing timelines, budgets, and resources, and collaborating with cross-functional teams to ensure project deliverables align with the specified requirements. In this position, you will oversee the coordination of third-party vendors and service providers, ensuring seamless deployment, migrations, and DR drills with minimal downtime. ...

Posted 3 months ago

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Storage Administrator Cognizant

3.0 - 6.0 years

7 - 11 Lacs

Coimbatore

Hybrid

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 3 to 6 years of experience in Managed File Transfer ,MFT, File as a Service ,FaaS, Storage as a Service,StaaS, Backup as a Service,BaaS, Data Center as a Service,DCaaS, IBM SKLM,Security Key Lifecycle Manager, Enterprise Storage Systems, Infrastructure Monitoring,ITSM Platforms,SOP Adherence, Ticket Reassignment SOP, Queue Monitoring SOP" ,Monitoring Tools to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our proj...

Posted 4 months ago

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Sr Application Specialist S&P Global Market Intelligence

5.0 - 10.0 years

6 - 11 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Key Responsibilities Client Product Support : Deliver expert-level support for thinkFolio , addressing functional and technical client issues across all facets of the platform. Issue Resolution & Troubleshooting : Effectively analyze and resolve complex client issues; escalate appropriately and work cross-functionally to implement timely solutions. Client Interaction : Maintain excellent communication with clients, ensuring prompt, courteous, and comprehensive responses via all support channels. Multi-Tasking : Manage multiple client requests simultaneously while ensuring thorough documentation in internal support systems. Collaboration : Work closely with senior managers and global teams ac...

Posted 5 months ago

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