6 Itsm Platform Jobs

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

Urgent Hiring for | (ITSM & CMDB one more module is mandatory)|Big 4|Permenant Role|Bengaluru | Technical skills: Proficiency in client-side and server-side JavaScript, as well as experience with web services ( REST/SOAP ). ITSM platform knowledge: Deep understanding of ITSM principles and extensive experience with the specific platform, such as ServiceNow ITSM modules. Problem-solving: Strong analytical and problem-solving abilities. Communication : Effective communication skills to collaborate with both technical and non-technical stakeholders. Education : Typically a bachelor's degree in a relevant field like IT or Computer Science. Certifications : Specific platform certifications, like ...

We are looking for a skilled Product Owner ITSM to lead the development and evolution of our IT Service Management platform. As a Product Owner, you will serve as the voice of the customer and bridge the gap between business needs and technical solutions, ensuring our ITSM tools and processes effectively support internal users and business objectives. Key Responsibilities: Act as the primary liaison between stakeholders and the development team for ITSM-related products and services. Define, prioritize, and manage the product backlog based on business value, user feedback, and technical feasibility. Translate business requirements into clear, actionable user stories and acceptance criteria. ...

As a Queue Coordinator, you are responsible for managing workflow efficiently by monitoring queues, validating and assigning tickets or tasks, balancing workloads, and ensuring that SLA targets are met. Your role also involves handling customer service, communication, and documentation effectively to enhance the overall operational efficiency and customer experience. **Key Responsibilities:** - Monitor queues and incoming requests, ensuring completeness and accuracy. - Validate tickets, categorize issues, and maintain accurate logs as per standard operating procedures. - Assign tickets to appropriate resources, prioritizing urgent or high-priority items. - Re-route incorrectly assigned ticke...

You are developers of digital futures! Tietoevry creates purposeful technology that reinvents the world for good. A leading technology company with a strong Nordic heritage and global capabilities, you work with your customers to develop digital futures where businesses, societies, and humanity thrive. With 24,000 experts globally specializing in cloud, data, and software, you serve thousands of enterprise and public-sector customers across approximately 90 countries. Tietoevry's annual turnover is approximately EUR 3 billion, and the company's shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Brs. EVRY USA delivers IT services to a wide range of customer...

We are looking for a skilled Product Owner ITSM to lead the development and evolution of our IT Service Management platform. As a Product Owner, you will serve as the voice of the customer and bridge the gap between business needs and technical solutions, ensuring our ITSM tools and processes effectively support internal users and business objectives. Key Responsibilities: Act as the primary liaison between stakeholders and the development team for ITSM-related products and services. Define, prioritize, and manage the product backlog based on business value, user feedback, and technical feasibility. Translate business requirements into clear, actionable user stories and acceptance criteria. ...