58 Itsm Modules Jobs - Page 3

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with cross-functional teams to gather and understand requirements.- Provide technical guidance and mentorship to junior team members.- Ensure adherence to coding standards and best practices.- Conduct code reviews and performance optimization.Incident Management:Work on incident queues, ensuring SLA adherence and timely resolution. Troubleshoot and debug issues spanning multiple ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Investigate root causes and provide permanent fixes.Service Catalog & Request Fulfilment (RITMs):Work on Service Catalog Tasks (SCTSKs) and configure Catalog Items, Order Guides, and Record Producers. Develop and maintain Catalog Client Scripts, UI Policies, Workflows, and Flow Designer flows. Build forms and UI components based on documented requirements.Story Development & Enhancements:Work on complex requirements classified as Stories in Agile sprints. Develop and enhance Business Rules, Script Includes, UI Actions, and other backend scripting elements. Implement ACLs, system properties, and configurations to support platform security and customization. Collaborate with stakeholders to understand and deliver ITSM platform enhancements.Platform Knowledge & Debugging:Possess expertise in ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Have a basic understanding of CMDB to support incident troubleshooting and change impact analysis. Debug and resolve issues across the platform, ensuring optimal performance and user experience.5yrs Experience as a ServiceNow Senior DeveloperExperience building custom APIExperience with Integration HUBExperience developing and troubleshooting with ITSM modulesBuilding Catalog ItemsScripting Documentation creationATF BuildingAble to work independently and Able to devise, communicate and implement their on solution based on business needsAble to document requirements and create stories Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT service management processes.- Experience in customizing and configuring ServiceNow applications.- Knowledge of JavaScript, HTML, CSS for ServiceNow development.- Hands-on experience in integrating ServiceNow with other systems.1. Contribute to coordination and planning of Application / Infrastructure related activities / outages2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

2+ yrs in ServiceNow Testing (Manual & Automation), ITSM, API Testing, ATF, Agile. Skilled in ISTM modules: IPKCM, SRM, CMDB. Strong hands-on experience in ServiceNow QA processes and tools. Mail:kowsalya.k@srsinfoway.com

Role & responsibilities Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on development experience in ServiceNow, with a strong focus on the ITSM module. Proven expertise in REST/SOAP API integrations within the ServiceNow platform. 1-2 Years Experience in the Automated Test Framework (ATF) for automated testing in ServiceNow. Skilled in JavaScript, Glide scripting, and ServiceNow Studio development. Familiar with ServiceNow platform upgrades, performance optimization, and instance troubleshooting. Solid understanding of ITIL processes and frameworks. Experience working within Agile/Scrum development methodologies.

Role: - ServiceNow Developer Required Technical Skill Set: A ServiceNow developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. Must-Have Knowledge on ITSM modules.

Role: - ServiceNow Developer Required Technical Skill Set: A ServiceNow developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. Must-Have Knowledge on ITSM modules.

BMC is looking for a Java Developer, an innovator at heart, to join a team of highly skilled software developers, responsible for BMCs Helix Capacity Optimization product. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Contribute to feature enhancements, corrective fixes - design to deploy Interact with Architects / Team leads to understand the scope of new requirements Provide resolution for product defects Work with geographically diverse cross-functional teams to coordinate the development work Work on customer issue resolution and proactive problem solving To ensure youre set up for success, you will bring the following skillset & experience: You have 3-6 years of experience in Remedy Workflow development. You must have experience in BMC Remedy Application development. You have knowledge of functional and design aspects of the BMC Remedy ITSM Suite. You have experince in developing enterprise software products. You are a self-learner whos passionate about problem solving and technology . You are a team player with good communication skills in English (verbal and written)

Job Title : ServiceNow SecOps Vulnerability Response SME Duration : 12 Months (Contract) Location Options : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore Work Mode : Full Time (As per company timings) Relevant Experience : 5+ Years in ServiceNow SecOps Notice Period : Immediate Joiners Only Background Verification : Mandatory (No JNTU Candidates) Job Description : We are seeking a ServiceNow SecOps Vulnerability Response SME with strong hands-on experience in Security Operations, especially in the Vulnerability Response module. The ideal candidate should also be proficient in ITSM modules and integrations. Responsibilities : Implement ServiceNow Security Operations: Vulnerability Response & Configuration Compliance. Design and configure catalog items, record producers, and workflows. Integrate vulnerability scanning tools with ServiceNow. Customize ServiceNow using scripting (JavaScript, Glide, Jelly). Automate processes using ServiceNow Orchestration. Load and maintain data between ServiceNow and external systems. Perform system and integration testing, monitor application health and compliance. Participate in Agile development processes and client discussions. Required Skills : Strong hands-on in ServiceNow Security Operations (Vulnerability Response) . Proficient in ITSM modules (Incident, Problem, Change, CMDB, Asset). Experience with integrations (REST, SOAP, MID server). Solid scripting skills in JavaScript , HTML , XML , AJAX , Jelly . Understanding of CMDB , Discovery , and related integrations. Experience working in Agile teams. Certification: ServiceNow Certified Application Developer (Preferred). Eligibility : Experience: 7+ Years (with 5+ years in relevant ServiceNow modules) Immediate joiners only. Must pass BGV. (Note: Candidates from JNTU not eligible)

Req ID: 319269 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL - Systems Administration Senior Associate to join our team in Hyderabad, Telangana (IN-TG), India (IN). 2+ years of experience in the IT industry with hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc. Server, Network, Storage and /or Application monitoring experience. Experience with ticketing systems such as ServiceNow/JIRA. Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc. Knowledge of event management. Basic Python or Bash /Shell scripting experience to automate repetitive tasks. Creation of SOP documentation for routine activities. Effective communication skills both written and verbal. Preferred Skills: Minimum 60% marks throughout academically. ITIL V4 certification Certification/Training on any monitoring tool. Experience with data analytics using common tools such as excel, PowerBI, Tableau, etc. ======================================================================== About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.