8690 Itsm Jobs - Page 9

Role: ServiceNow Developer (ITSM/ITOM) Position: 5, Location: CVH, Hyderabad Shifts: Yes, WFH: Not Applicable Role & responsibilities Designs, develops, and maintains complex ServiceNow workflows to automate manual processes. Develops creative design patterns and architectural frameworks to maximize custom code reuse. Direct design, development, and deployment on the ServiceNow platform Uses scripting tools and ServiceNow functionality where required. Work within an Agile framework to deliver high-quality development to our userbase. Contribute to the global ServiceNow strategy. Develops clear and concise technical and process documentation using the knowledge module within ServiceNow. Creat...

Role: ServiceNow Developer (Security Operations, ITSM, IRM, CMDB) Experience: 4+ years Location: Bangalore/Hyderabad/Hybrid Employment Type: Full-time Overview We are seeking a highly skilled and experienced ServiceNow Developer to join our dynamic IT team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, with a strong focus on ITSM, CMDB, Security Operations (SecOps), and Integrated Risk Management (IRM). This role requires a deep understanding of ServiceNow capabilities and best practices, as well as the ability to translate business requirements into technical solutions. Responsibilities Design, develop, and impl...

Role: ServiceNow Developer (Security Operations, ITSM, IRM) Experience: 4+ years Location: Bangalore/Hyderabad/Hybrid Employment Type: Full-time Overview: We are seeking a highly skilled and experienced ServiceNow Developer to join our dynamic team. The ideal candidate will possess a strong background in developing, implementing, and maintaining solutions across ServiceNow's Security Operations (SecOps), IT Service Management (ITSM), and Integrated Risk Management (IRM) modules. This role demands a combination of technical expertise, problem-solving capabilities, and a deep understanding of business processes to optimize our enterprise service delivery and security posture. Responsibilities ...

Human Resource Business Process Consultant ServiceNow HRSD Position Summary: We are seeking an experienced Human Resource Business Process Consultant with deep knowledge of HR operations and ServiceNow HR Service Delivery (HRSD). In this role, you will partner with clients and internal teams to analyze, design, and implement optimized HR processes using the ServiceNow platform. You’ll serve as the bridge between HR functional teams and technical developers, ensuring solutions are aligned with HR best practices, compliance requirements, and user experience expectations. Key Responsibilities: Lead client workshops to gather HR requirements, pain points, and objectives. Analyze current-state HR...

Infotel India is seeking a skilled Service Desk Analyst with C1 level proficiency in German to provide exemplary L1, L2, and L3 support to our diverse clientele. As part of our dedicated support team, you will play a crucial role in handling technical issues for German-speaking users, ensuring prompt and effective resolution to maintain high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for German-speaking clients, delivering top-notch L1, L2, and L3 technical support. Diagnose and analyze issues, determining appropriate solutions or escalations as necessary. Utilize ticketing systems to log client inquiries, track progress, and monitor resolutio...

Location: Bengaluru Designation: Consultant Consulting Technology: ITSM | Consultant Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excel...

Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience) Proven experience with ServiceNow ITSM modules Hands-on expertise with Service Catalog and Flow Designer Experience with ServiceNow integrations (REST/SOAP APIs, MID Server, etc.) is a plus Strong analytical, problem-solving, and communication skills ServiceNow certification(s) preferred

Technology skills - Java JDK 11 and higher Java, SQL/Oracle, Spring-Boot with batch configuration Ability to understand and develop code for fixing minor bugs/issues Understands Cloud and DevOps configurations (basic understanding) Unix, shell scripts (basic understanding) Application Health check monitoring, Incident Management / Problem Management using ServiceNow Good understanding of Jira/Confluence and GitHub Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Collaborate with multiple stakeholders for tech solutioning and bottlenecks removal Ability...

Job Title: Lead- ServiceNow Developer Location: Hyderabad/ Gurugram Experience Level: 8+ years Employment Type: Full-time Job Summary: We are seeking a highly skilled and experienced ServiceNow Developer to join our ITSM team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and process consulting. This role involves advanced troubleshooting, platform optimization, and collaboration with cross-functional teams to ensure seamless service delivery and platform stability. Key Responsibilities: Provide support for ServiceNow platform issues, including root cause analysis and permanent ...

Educational Requirements Bachelor of Engineering Service Line Computers & Communications Division Responsibilities 3 to 4 years of experience in managing and supporting Windows end points, server administration, configuration, and upgradation. Experience in O365 application, windows OS ,software installation, outlook and server troubleshooting. Experience in datacenter management & Endpoint security management. Knowledge in active directory, DNS , DHCP, file server & Virtualization technologies. Ability to handle major incident and troubleshooting in windows domain. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service...

Overview Were looking for a hands-on professional to lead transformation for the IT Operations team at PepsiCo through voice automation, AI-driven interactions, and 3CLogic integrations. This role focuses on designing, implementing, and optimizing voicebot and contact center automation solutions that enhance user experience, minimize manual effort, and boost overall service efficiency. Responsibilities Voicebot Strategy & Design Identify high-volume and high-impact voice processes suitable for automation. Design conversational flows and intents for Voicebots integrated with 3CLogic and ServiceNow (or similar platforms). Collaborate with business teams to define user journeys, intents, and ex...

Your roles and responsibilities: In this role, you will have the opportunity to lead defined service lines in the design and development of end-to-end lifecycle roadmaps and effective and efficient delivery of services together with a team of dedicated internal and external suppliers. Each day, you will be responsible to design, implement, and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customers expectations. You will also showcase your expertise by managing multiple third-party global vendor contracts to assure high service quality and optimizing the cost. You will be mainly accountable for: Oversee end-to-end SIAM operations with s...

GENERAL DUTIES & RESPONSIBILITIES As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement. You will form partnerships with our clients oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements. You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and su...

Responsibilities: * Design, develop, test & maintain ITSM solutions using ServiceNow platform. * Collaborate with cross-functional teams on project delivery. * Ensure compliance with industry standards & best practices.

Job Description We are seeking a skilled and motivated Senior ServiceNow Administrator/Architect to join our team during a key phase of IT transformation. As we transition from Ivanti Service Manager to ServiceNow, this role will support the implementation project and take long-term ownership of the platform. The successful candidate will ensure the system is optimised, scalable, and aligned with business needs, while also driving continuous improvement and innovation. Key Responsibilities This list is not exhaustive and may include other duties assigned by the manager. Work alongside external consultants during the ServiceNow implementation project. Liaise with internal stakeholders and pro...

Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing...

Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing ...

Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing ...

Roles and Responsibilities Key Responsibilities: Develop and maintain ITSM process documentation, including standard operating procedures (SOPs) and work instructions. Define and measure process metrics to monitor the effectiveness and efficiency of ITSM processes, identify trends and areas for improvement, and drive continuous improvement efforts. Work closely with stakeholders, including business units, IT teams, and vendors, to understand their requirements and ensure that ITSM processes are aligned with business needs. Lead and facilitate process improvement initiatives to optimize ITSM processes and increase efficiency and effectiveness. Identify and manage risks associated with ITSM pr...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead a team of architects and technical experts in solutioning and delivery. Drive transformation strategies leveraging AI/ML technologies. Oversee both application management services and product development initiatives. Engage in business transformation and enterprise architecture-based so...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your role Demand Forecasting: Analyze past trends and future projections to understand customer demand. Capacity Planning: Determine the resources (staff; equipment; etc.) needed to meet forecasted demand. Resource Allocation: Optimize resource allocation to meet demand while minimizing costs and ensu...

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. Your Role Looking for the candidate who have experience in Endpoint Security for Bangalore Location. Lead deployment, configuration, and management of endpoint protection platforms across multiple operating systems. Troubleshoot and resolve endpoint security issues including incident investigation, log analysis, and vulne...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your role Manage print services (Printer basis knowledge/ Printer installation/drivers knowledge / print server) Experience in Print Queue management tools (MyQ and Printaurus) Knowledge about SAP print / label print / office printer / MULTIFUNTIONAL PRINTER Virtual printer / dummy printer Knowledge a...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your role Manage and coordinate the resolution of high-priority (P1/P2) incidents across multiple teams. Act as the primary point of contact during major incidents, ensuring timely communication to stakeholders. Drive incident bridge calls, ensuring technical teams are aligned and actions are tracked....

Hi , We are hiring for CMDB Analyst with Product Based Organization for Hyderabad Location. If you are interested , Kindly share your updated Resume to arajappan@allegisglobalsolutions.com Roles & Responsibilities: Bachelors or Masters degree in Computer Science, Information Technology, or related field. Proven experience with ServiceNow platform, specifically the CMDB module and its capabilities (CMDB Health, Discovery, Common Service Data Model CSDM). Solid understanding of ITIL principles, particularly Configuration Management, Service Asset and Configuration Management (SACM). Experience in data modeling, data governance, and data quality management for large-scale IT environments. Famil...