8681 Itsm Jobs - Page 8

ServiceNow is looking for a high-achieving professional sales leader with excellent management experience exceeding quota. We ask that you are knowledgeable about Enterprise Service Management, will have integrity and matrix-management skills, and a passion for winning. What you get to do in this role: You will manage a team of Sales Executives, driving business into our customer accounts. This will be achieved through leading the team of Salespeople throughout Sales cycles. You will lead a team of field-based sales representatives in a matrixed sales organization. Whose goals are to: exceed quota, build territory revenue, and prospect and close named accounts against established competition...

Description and Requirements CareerArc Code CA-PC Hybrid: #LI-Hybrid "At BMC trust is not just a word - its a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! B...

Proficient in API development, scoped applications, and Scripted REST/APIs; Good understanding of ITIL processes and CMDB architecture Performance optimization of flows, portal, and integrations; Build &troubleshoot Integration REST/SOAP integrations

Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services) Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform. Aware of best development practices during implementation & coach other team members to follow best practices. Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members Exposure to ITIL Framework, IT Management Tools Ideal candidate should have worked on agile methodology for implementing ServiceNow application in scrum-based approach Ability to work under pressure and handle cr...

Integrations: Hands on experience with APIs REST, SOAP, Scripted REST API, MID Server Integration, and expertise on using Integration Hub Expert in Service Mapping who can understand the relationships between applications, servers, and infrastructure components. Experience on Cloud Discovery such as AWS, Azure, and Google Cloud Event Management to integrate with monitoring tools for real-time monitoring Orchestration workflows to automate routine tasks Expertise on Performance Analytics KPIs, Indicator Creation Scorecards and Widgets Must-Have: Good competency in Configuring and customize on modules ITSM, of ServiceNow depending on the business Requirement. Design and implement workflows, bu...

MDB Governance: Develop and enforce CMDB policies, procedures, and standards. Define and maintain the CMDB scope, including identification of critical CIs. Establish and monitor CMDB performance metrics to ensure compliance with service level agreements (SLAs) Lead the discussions with stakeholders (internal and external) Provide resolutions for conflicts/ challenges CMDB Design and Implementation: Collaborate with stakeholders to define CMDB requirements and design. Configure and customize the CMDB tool to align with organizational needs. Implement and maintain CI relationships, hierarchies, and attributes.

Serve as the primary point of contact for German-speaking clients, delivering top-notch L1, L2, and L3 technical support. Diagnose and analyze issues, determining appropriate solutions or escalations as necessary. Utilize ticketing systems to log client inquiries, track progress, and monitor resolution timelines. Provide training and guidance to users for IT tools and applications, promoting effective usage. Collaborate with cross-functional teams to address complex technical challenges and improve support processes. Contribute to the development and updating of support documentation and knowledge bases. Fluent in German (C1 level) and English, with strong written and verbal communication sk...

Deloitte is looking for Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets and reports with the latest available data Preparation of operating budgets, financial statem...

Application Support Strong application support experience. Must Have Willingness to work in rotating shifts (16x7 coverage). Must Have Pricient in writing SQL and PLSQL queries for data access and debugging. Must Have Expertise in log checking, file navigation, and SFTP. Must Have Experience with observability tools like DataDog. Must Have Cloud technologies exposure, particularly AWS, S3, and Kubernetes. Must Have Comprehensive understanding of SLAs and ITSM processes. Good to Have Familiarity with batch job scheduling tools such as Control-M and Autosys. Good to Have Mandatory Skills Application Support SQL / PLSQL DataDog AWS

Infotel India is excited to announce an opportunity for a German-speaking Service Desk Analyst to join our dedicated support team. In this role, you will provide outstanding customer service and technical support to our German-speaking clients. Your ability to communicate effectively in both German and English will be key to resolving technical issues and ensuring customer satisfaction. Key Responsibilities Act as the first point of contact for clients seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot IT-related issues, providing timely resolutions to maintain service continuity. Document and track issues using our IT Service Management tool, ensuring all clie...

Roles & Responsibilities: ITSM / ITIL Knowledge Ticketing tool (Incident mgmt. and Services Requests flow) SLAs / Priority Network domain knowledge New IT Infra setup IMAC Process Asset Management Team mgmt. VIP / Critical users Calls. VC setup knowledge MIS reporting Vendors follow up and coordination. Internal/External Communication Immediate joiners preferred Interested candidates send resume to naveenkumar.t@inspirisys.com / Whats App to 9600894014

Hi All, We are hiring for one of the Big4. Role - ITSM Integration + Gen AI Job Type - Permanent Experience - 3+ Years Location - PAN India NP - Immediate to 30 Days Role & responsibilities Key Responsibilities: 1. ServiceNow ITSM Development Configure and customize core ITSM modules Incident, Problem, Change, Request, Knowledge, CMDB. Develop catalog items , UI actions , client/server scripts , business rules , and flow designer workflows . Implement and maintain process automation and service request workflows using Flow Designer and Flow Orchestration . Support platform upgrades , data migrations , and enhancement projects . 2. Integrations & Automation Develop and maintain integrations u...

The Unified Communications Engineer Senior is a member of the RSM technical services group and is responsible for the strategic operational support of our Unified Communications Voice Systems and Collaboration tools. The engineer will work closely with IT management and other functional groups to design, develop, deploy, and administer the company's enterprise collaboration services. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between technical and non-technical people within the company. Must have a team oriented attitude, solid interpersonal skills and be self-driven and accountable. Design, deploy, and support enter...

A ServiceNow Development Technical Lead provides technical expertise, architecture, and development for the ServiceNow platform, guiding teams to design, and implement scalable solutions, enforce best practices, and ensure high-quality delivery of applications for ITSM, ITOM, and other modules Key responsibilities include solution design, pro-code development using JavaScript and APIs, integration with other systems, and stakeholder collaboration, along with leading and mentoring development teams In this role, the successful candidate will oversee the management and maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities The ca...

Hi All, We are hiring for one of the Big4. Role - ServiceNow Developer Location - Bangalore Job Type - Permanent Experience - 7+Years Role & responsibilities We are looking for a ServiceNow Technical Lead with strong hands-on experience in at least two to three ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or IRM . The ideal candidate will lead design, development, and implementation of ServiceNow solutions, ensuring adherence to best practices and alignment with business needs. Key Responsibilities: Lead end-to-end technical design, development, and implementation of ServiceNow solutions. Collaborate with stakeholders to translate business requirements into technical speci...

Position Summary: The IT Asset Manager will be responsible for the entire lifecycle of the IT hardware and software assets. The ideal candidate will have extensive experience in both hardware and software asset management, a strong understanding of IT Service Management (ITSM) principles, and demonstrated expertise in managing a Configuration Management Database (CMDB). Key Responsibilities: * Asset Lifecycle Management: Develop, implement and maintain policies and procedures for the complete IT asset lifecycle, from procurement and deployment to maintenance, renewal, and retirement. * CMDB Management: Serve as the primary owner and subject matter expert for the Configuration Management Data...

Role: ServiceNow Developer (ITSM/ITOM) Position: 5, Location: CVH, Hyderabad Shifts: Yes, WFH: Not Applicable Role & responsibilities Designs, develops, and maintains complex ServiceNow workflows to automate manual processes. Develops creative design patterns and architectural frameworks to maximize custom code reuse. Direct design, development, and deployment on the ServiceNow platform Uses scripting tools and ServiceNow functionality where required. Work within an Agile framework to deliver high-quality development to our userbase. Contribute to the global ServiceNow strategy. Develops clear and concise technical and process documentation using the knowledge module within ServiceNow. Creat...

Role: ServiceNow Developer (Security Operations, ITSM, IRM, CMDB) Experience: 4+ years Location: Bangalore/Hyderabad/Hybrid Employment Type: Full-time Overview We are seeking a highly skilled and experienced ServiceNow Developer to join our dynamic IT team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, with a strong focus on ITSM, CMDB, Security Operations (SecOps), and Integrated Risk Management (IRM). This role requires a deep understanding of ServiceNow capabilities and best practices, as well as the ability to translate business requirements into technical solutions. Responsibilities Design, develop, and impl...

Role: ServiceNow Developer (Security Operations, ITSM, IRM) Experience: 4+ years Location: Bangalore/Hyderabad/Hybrid Employment Type: Full-time Overview: We are seeking a highly skilled and experienced ServiceNow Developer to join our dynamic team. The ideal candidate will possess a strong background in developing, implementing, and maintaining solutions across ServiceNow's Security Operations (SecOps), IT Service Management (ITSM), and Integrated Risk Management (IRM) modules. This role demands a combination of technical expertise, problem-solving capabilities, and a deep understanding of business processes to optimize our enterprise service delivery and security posture. Responsibilities ...

Human Resource Business Process Consultant ServiceNow HRSD Position Summary: We are seeking an experienced Human Resource Business Process Consultant with deep knowledge of HR operations and ServiceNow HR Service Delivery (HRSD). In this role, you will partner with clients and internal teams to analyze, design, and implement optimized HR processes using the ServiceNow platform. You’ll serve as the bridge between HR functional teams and technical developers, ensuring solutions are aligned with HR best practices, compliance requirements, and user experience expectations. Key Responsibilities: Lead client workshops to gather HR requirements, pain points, and objectives. Analyze current-state HR...

Infotel India is seeking a skilled Service Desk Analyst with C1 level proficiency in German to provide exemplary L1, L2, and L3 support to our diverse clientele. As part of our dedicated support team, you will play a crucial role in handling technical issues for German-speaking users, ensuring prompt and effective resolution to maintain high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for German-speaking clients, delivering top-notch L1, L2, and L3 technical support. Diagnose and analyze issues, determining appropriate solutions or escalations as necessary. Utilize ticketing systems to log client inquiries, track progress, and monitor resolutio...

Location: Bengaluru Designation: Consultant Consulting Technology: ITSM | Consultant Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excel...

Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience) Proven experience with ServiceNow ITSM modules Hands-on expertise with Service Catalog and Flow Designer Experience with ServiceNow integrations (REST/SOAP APIs, MID Server, etc.) is a plus Strong analytical, problem-solving, and communication skills ServiceNow certification(s) preferred

Technology skills - Java JDK 11 and higher Java, SQL/Oracle, Spring-Boot with batch configuration Ability to understand and develop code for fixing minor bugs/issues Understands Cloud and DevOps configurations (basic understanding) Unix, shell scripts (basic understanding) Application Health check monitoring, Incident Management / Problem Management using ServiceNow Good understanding of Jira/Confluence and GitHub Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Collaborate with multiple stakeholders for tech solutioning and bottlenecks removal Ability...

Job Title: Lead- ServiceNow Developer Location: Hyderabad/ Gurugram Experience Level: 8+ years Employment Type: Full-time Job Summary: We are seeking a highly skilled and experienced ServiceNow Developer to join our ITSM team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and process consulting. This role involves advanced troubleshooting, platform optimization, and collaboration with cross-functional teams to ensure seamless service delivery and platform stability. Key Responsibilities: Provide support for ServiceNow platform issues, including root cause analysis and permanent ...