8681 Itsm Jobs - Page 5

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

About The Role : Job TitleProduction Specialist Corporate TitleAssistant Vice President LocationPune, India Role Description Production Specialist is responsible for the supply of IT services to the bank. Work includes: Resolving High Critical Incidents, events and complex issues with an awareness of overlapping and different technology areas Identifying where IT designs can be strengthened and provide value to the bank. Partnering with product development to ensure that the business needs for each targeted segment are incorporated into product design and branding approaches. Providing technical delivery governance on all related IT platforms and delivering technical expertise for support in...

About The Role : In Scope of Position based Promotions (INTERNAL only) Job Title - Europe Regional Performance Team (Global Reporting India Team), AS Location - Pune, India Role Description The role involves providing MIS and advanced analytics of IB businesses, partner with stakeholder on various analytics. Role involves decision support, Management reporting, Planning & performance management. Working on various analytics for Senior Management. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for ...

About The Role : Job Title ServiceNow Junior developer LocationBangalore, India Corporate Title Associate Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Independent and collaborative working abilities What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for y...

About The Role : Job TitleSAM Infrastructure Software Licencing Specialist LocationBangalore, India Corporate TitleAVP Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management...

About The Role : Job TitleTFL - ERT - Associate LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral par...

About The Role : Job TitleSite Reliability Engineer Corporate TitleAssociate LocationPune, India Role Description We are looking for a candidate to join a multi-functional SRE team. You should be having cloud engineering experience in such area acting as the SME on operation automation and monitoring, identifying TOIL within the teams existing systems and processes, recommending, and implementing automated solutions to reduce TOIL and improve the efficiency and effectiveness of the team. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistan...

Experience - 4 - 10 Years Notice - Immediate to 45 days Requirements:- Developing, installing, and troubleshooting ServiceNow applications and integrations with other programs. Learning about the latest developments in one or more aspects of computer programming. Training, documentation, and support for the users and stakeholders of the ServiceNow platform and HRSD application. Experience in implementing HRSD/CSM/ITSM/ITOM/WSD/LSD especially in large, global transformations. Good experience on Knowledge Base (KB), Case Management, custom form, custom workflow, and integration development. Strong technical knowledge of all ServiceNow modules like HRSD/CSM/ITSM/ITOM/WSD/LSD Integration & Scrip...

Job Title- ServiceNow Developer Position type- Full Time Work Location- Bangalore/Noida/Gurugram Working style- Hybrid Cab Facility- Yes Shift Time 12:30PM- 9:30PM Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience 5+ year of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. GENERAL DESCRIPTION OF ROLE: ServiceNow...

Sr ServiceNow Developer ITSM & CSM and Custom Development1 You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM and CSM Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture Supporting the iterative configuration of the ServiceNow application, engage stake...

The purpose of this role is to execute deliverables in the research and content areas as assigned, adhering to standard processes and published SLAs. Job Description: Key responsibilities: Executes case study, graphic and slide production for content libraries Incorporates the work of other editorial teams into final deliverables Executes QA processes to ensure accuracy and SLA achievement Delivers industry and customer research, including competitive analyses, backgrounders and support for new business pitches Executes delivery of standard research reports across a range of industries Leverages suite of intelligence tools to support pitch/business development needs across geographies and Lo...

Education Qualification : Any Graduate Skills : Primary -> Technology | ITIL - Incident Management | 4 - Advanced Primary -> Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced Secondary -> Behavioral | Aptitude | Data Related Skills | 2 - Knowledgeable Tertiary -> Behavioral | Microland Skills | Customer Centricity | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 3 - Experienced Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is crit...

About Atos Group Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. 10 billion, operating in 67 countries under two brands Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute...

The ServiceNow Business Analyst will be responsible for gathering and analyzing business requirements, designing ServiceNow solutions, and ensuring effective implementation of ITSM and ITOM modules. This role requires close collaboration with stakeholders, developers, and process owners to deliver scalable and efficient ServiceNow solutions. Key Responsibilities: ITSM Focus: Analyze and document business requirements for Incident, Problem, Change, Request, and Knowledge Management. Conduct gap analysis between current and desired ITSM processes using frameworks like ITIL and Lean. Lead UAT and SIT testing, defect triaging, and documentation. Create training materials and conduct end-user tra...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,"collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow."Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role A seasoned professional who blends technical mastery with strategic foresight, driving innovation and efficiency in product and systems engineering. Known for client empathy, cost-conscious execution, and leadership that inspires for...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. Your Profile Incident Management Own and manage end-to-end incident lifecycle for high-impact and recurring issues. Ensure timely logging, categorization, prioritization, and resolution of incidents. Drive incident triage and facilitate cross-functional collaboration for resolution. Lead major incid...

Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure Disciplined Agile Delivery software release build/deploy processes Integrating with internal and external applications and systems JavaScript, HTML, Angular JS and good web design practices Service Portal implementation experience Implementation experience on any of the following applications like ITSM, IRM, SecOps, ITOM, Service Portal. Implementation experience on Performance Analytics ServiceNow CSA Certification is must Approximately 1 to 3 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period ServiceNow CIS certificati...

Mandatory skills : Expert level proficiency and hands on experience with oracle databaseExperience writing complex SQL queries, Procedures and Functions Proven expertise in query optimization and performance tuning Solid experience in implementing and managing ETL processes and data pipelines Experience in Data Warehousing and Data Migration projects is a definite advantage Good experience with AWS technologies ITSM Knowledge Ability to demonstrate in-depth understanding of software design principles and practices Proficiency in Agile ways of working Ability to solve problems using good software/DB design practices Ability to work collaboratively within a fast-paced, agile environment Desire...

About The Role Skill required: Global Mobility - Global Mobility Designation: Transitions Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the p...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries....

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experienc...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, ana...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet business requirements, managing project timelines, and pro...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong a...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Problem Management Good to have skills : Service Delivery, Critical Incident Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and experienced Problem Manager to join our Comcast Orion Opera...