5693 Itsm Jobs - Page 5

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. \n Job Track Description: \n \n Performs business support or technical work, using data organizing and coordination skills. \n Performs tasks based on established procedures. \n In some areas, requires vocational training, certifications, licensures, or equivalent experience. \n \n General Profile \n \n Expands...

ServiceNow platform, with a focus on ITOM ServiceNowEngineer GENERAL FUNCTION 1. 4 to 6 year years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules 2. Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping 3. Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory 4. Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives 5. Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery 6. Expertise in Setting up and adm...

Support and maintain the local, metropolitan and wide area network infrastructure and perimeter security devices throughout the global organization, focusing primarily on the region in which one is stationed. Maintain up to date levels of operating systems, configurations, backups and all associated documentation always, all while ensuring Company and Team change management processes and procedures are followed correctly Should be acting as a point of escalation for the L1 and NOC teams and ensure end to end BAU support is offered. Participate in the meetings pertaining to new build activities and understand the scope of operations team and there by lay the path for the team. As an Adv. Engi...

Meet daily/weekly/monthly production & quality as per project SLAs /Timelines Responsible for follow up with the Insurance companies on outstanding accounts receivable on behalf of doctor s/physicians/ RCM companies in USA. Production and Quality targets are to be met daily. Identifying, correcting the billing errors & resubmitting it to the insurance companies.

Manage the design, procurement, installation, upgrading, operation, control, maintenance, and effective use of specific technology services. Follow standard approaches and established design patterns to create new designs for systems or system components. Apply agreed standards and tools to achieve a well-engineered result. Carry out and also improve system software development and maintenance tasks by updating the product design to automate routine system administration tasks using standard tools and software development practices. Contribute to identification and prioritized adoption of Technology Engineering community practices within the products where you work. Work within a matrix orga...

Job Track Description: Should be a Technical Graduate (B.E/B-tech/MCA/M-Tech or any other graduation with working exp in IT field) Minimum 1 to 3 years of experience in production control or application support role Working knowledge on web technologies (IIS/.NET), databases (MS-SQL). Good Communication & team player. Knowledge on SQL queries & SNOW ticketing tool Trouble shooting windows application issues & Handling the Online calls (Bridges) for solving the issues Live. Ready to work in rotational shifts including night shift. Should be ready to work in hybrid model (weekly 3 days in office)

AI Strategy & Vision Define and execute the AI transformation roadmap for the service desk. Identify opportunities for AI-driven improvements in incident resolution, request fulfillment, and user engagement. Collaborate with IT and business leaders to align AI initiatives with organizational goals. Technology Implementation Lead the deployment of AI tools such as chatbots, virtual agents, NLP engines, and intelligent automation platforms. Integrate AI capabilities into ITSM platforms (e.g., ServiceNow Virtual Agent, Microsoft Copilot). Ensure robust data pipelines and model training processes for AI/ML systems. Process Innovation Redesign service desk workflows to incorporate AI and automati...

Dear Candidate Urgent Requirement Position - ServiceNow Tester Level - Sr Associate Experience - 5 to 8 Years Primary Skill: ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, Javascript. Secondary Skill: Reporting, Selenium, Java, Cucumber, Azure devops, Git Should have minimum 5 years hands on experience on Service Now Application like GRC/IRM, ITSM, ITBM Should have minimum 5 years’ hands on Experience on ITIL, ITSM modules. Should have minimum 5 years’ working understanding of ServiceNow ATF, Tricentis Tosca Should have the ability to understand complex business and functional requirements. Should have superior analytical skills in analyzing user, functional and technical requirements Should ...

Role Summary: The ITOps Success Manager plays a pivotal role in driving the success of Infosys AI Ops Platform across top-priority client accounts. This role serves as the strategic bridge between client objectives and operational execution to ensure IT Operations initiatives deliver tangible business outcomes. The ideal candidate combines deep technical acumen with stakeholder engagement skills to lead high-impact transformations. Key Responsibilities: Collaborate with Account Teams to identify high-impact IT Ops use cases that align with client business goals. Ensure use cases are tied to measurable ITSM and business outcomes such as cost reduction, resiliency, and experience improvement. ...

About The Role : Job TitleServiceNow Senior Developer, AVP LocationBangalore, India Role Description Analyze business requirements, design and implement solutions Configuring and customizing the ServiceNow platform Troubleshoot system performance issues Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules Good Problem solving abilities Independent and collaborative working abilities What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certificatio...

About The Role : Job TitleInfra Support Lead Corporate TitleVice President LocationPune, India Role Description The infra support lead provides the guidance around current technology stack and builds modernization strategy to support changing customer needs and aspired to build the stack for robust performance, stability and increased compliance. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family me...

About The Role : Job TitleLead ServiceNow Business Analyst, VP LocationPune, India Role Description Deutsche Bank employees across the globe, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action. When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own busines...

5+years exp SERVICES Now developer relevant -3+years exp Different modules different exp looking GRC FSM IRM HRDS Portal Position CSM Locations: Hyderabad Mumbai Delhi/NCR Bengaluru Kolkata Pune Chennai

Position Title : ITSM Process Manager REPORTING TO: Service Delivery Manager Eurofins IT Infrastructure Services Private Limited GEOGRAPHICAL REPORTING LOCATION: Bangalore / India WORKING LOCATION: Bangalore / India OVERALL OBJECTIVES: Eurofins IT Infrastructure Services Private Limited, looking for a skilled and experienced ITSM Specialist with 6 to 7 years of experience in implementing, managing, and optimizing IT Service Management processes. The ideal candidate should have a strong understanding of ITIL best practices and a proven track record of enhancing service delivery, governance, and process automation in complex IT environments. Responsibilities: Own and manage ITSM processes (Inc...

ServiceNow ITSM - ADR Group | Trusted Partner for SAP, IT Staffing, Cloud Job Description: 5+ years of hands-on experience with ServiceNow ITSM modules. Strong expertise in JavaScript and ServiceNow scripting . Proven experience in integrating ServiceNow with external systems and platforms. Solid understanding and real-world experience with Incident Management and Major Incident Management (MIM) . Experience with Flow Designer, IntegrationHub , and ServiceNow CMDB . ITIL v3 or v4 Foundation certification (preferred). ServiceNow Certified System Administrator (CSA) required; additional certifications like CIS-ITSM are a plus. Strong analytical, troubleshooting, and communication skills. Servi...

We are looking forward to hireDynamics 365 Professionals in the following areas : Experience 4-5 Years Job Description -45 years of experience in D365 F&O, specifically in Finance modules (GL, AP, AR, Fixed Assets, Cash & Bank). - Mandatory -Ability to handle L2 support (Finance) while contributing as Finance Analyst in functional analysis and solutioning in coordination with our internal analysts. -Experience supporting multi-country rollouts Mandatory -Strong knowledge of ServiceNow or similar ITSM platforms. - Mandatory -Good communication skills and the ability to work closely with senior analysts and business users. Required Technical/ Functional Competencies Requirement Gathering and A...

Job Title:Consultant - QAD - Techno Functional Job Description Experience in QAD Implementation Must be able to talk Chinese as well as English Work and Support on Complex Technical requirements. Able to build simple solution around standard QAD. Participate in Technical peer reviews and Integration Testing. Prepare weekly / monthly reports read out for small size projects. Contribute towards QAD Tools building. Basic Awareness about Production Orders, Automation Solutions and MSW/PSW. Knowledge of EDI, QXTEND, QRF & ICT. Mentor junior team member and provide feedback. Essential QAD Certifications Development Standards CVC Automotive Practitioner or similar ICT Adaptive Development Desired Q...

Total yrs of experience 5 to 8 years BMC yrs of experience 3 to 5 years Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our dynamic team. This role will involve working with a diverse group of professionals to design, develop, deploy, and maintain BMC Helix solutions that meet our clients' unique needs. The ideal candidate should have a strong background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio. Key Responsibilities Solution Development: Design, develop, and implement BMC Helix applications, custom workflows, automations, and solutions tailored to business requirements. Integration: I...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Key Responsibilities Coordination & Administration l Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. l Manage and coordinate DC & Store RE Engineers. l Maintain and share daily attendance with the Customer and Project Manager. l Follow up on open tickets and ensure closure within SLA in ServiceNow. l Arrange and participate in team meetings with the customer as required. l Prepare and share monthly reports with the customer. l Manage additional activities such as PAV, festival support, and share related reports. Technical L1 Support l Act as the first point of contact for all IT support requests via phone, email, or ticketing system. l Troublesh...

We are looking forward to hireServiceNow Custom Development Professionals in the following areas : A Sr. ServiceNow Technical Lead with 5-8 years of exp responsible for ensuring the successful implementation and optimisation of ServiceNow solutions & oversee application and workflow configuration, Automations and offering s of industry-standard architectural solutions. The ServiceNow Technical Architect combines technical expertise, architectural guidance, and business acumen to drive practical ServiceNow implementations. Adhering to ServiceNow coding standards, following the ITIL framework, and ensuring ServiceNow solutions' scalability, performance, and maintainability. Overseeing applicat...

Role Description of Tools Engineer Do Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure. Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas. Able to diagnoses and resolves complex hardware, software and connectivi...

We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration) . Create and configure ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...