8762 Itsm Jobs - Page 45

We are seeking a ServiceNow Analyst to develop, configure, and customize the ServiceNow platform to meet business requirements. The role involves enhancing IT service management (ITSM), automating workflows, integrating with third-party applications, and collaborating with cross-functional teams to deliver technical solutions. Key Responsibilities: Develop, configure, and customize ServiceNow applications. Implement workflows, business rules, UI policies, and scripts. Integrate ServiceNow with third-party applications. Perform system upgrades, maintenance, and troubleshooting. Collaborate with stakeholders to gather requirements and provide technical solutions. Ensure best practices in Servi...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced Tertiary -> Behavioral | Microland Skills | Execution Excellence | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 4 - Advanced Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure th...

ServiceNow LLM Trainer Job | AI Model Training Role LLM -ServiceNow LLM Trainer We are seeking a ServiceNow Product Owner with deep functional expertise in relevant products - few of them being Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD) to help design realistic, scenario-driven tasks for AI model training. This role is not about platform configuration or app development, but about translating real business workflows and decision logic into structured, data-driven tasks that improve AI reasoning and understanding of enterprise processes. The ideal candidate combines domain expertise in ServiceNow modules with strong analytical, prompt-engine...

Notice Period: Immediate Or Serving NP (30 Days Below) Primary Skills: Hands-on Exp in ServiceNow development, ITSM, ITOM modules ServiceNow portal developer and integration developer Seeking a Specialist with 5 to 7 years of experience in ServiceNow Custom Application Development to design develop and implement customized applications on the ServiceNow platform Design, develop and deploy custom applications on the ServiceNow platform tailored to business needs. Collaborate with cross functional teams to gather and analyze requirements for custom app development. Utilize ServiceNow development best practices to build scalable and maintainable solutions. Perform code reviews testing and troub...

Location: Pan India Notice Period: Immediate Or Serving NP (30 Days Below) Primary Skills: Hands-on Exp in ServiceNow development, ITSM, ITOM modules ServiceNow portal developer and integration developer Seeking a Specialist with 5 to 7 years of experience in ServiceNow Custom Application Development to design develop and implement customized applications on the ServiceNow platform Design, develop and deploy custom applications on the ServiceNow platform tailored to business needs. Collaborate with cross functional teams to gather and analyze requirements for custom app development. Utilize ServiceNow development best practices to build scalable and maintainable solutions. Perform code revie...

Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to VisionPLUS. Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues. Escalate unresolved or complex problems to L2/L3 teams. Coordinate with develo...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills Service Desk Voice Support Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applicatio...

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Service Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 count...

About The Role Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor Degree in Life Sciences Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on t...

Job Title: ServiceNow Developer Experience: 58 Years Location: Remote (3:00 PM – 12:00 AM IST) Please share resume on recruiter@aditrobotics.com

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries. Position: ServiceNow Architect Location: PAN India Work Type: Hybrid Job Type: Full Time Job Descriptio...

JD For ServiceNow Were Hiring: ServiceNow CMDB Consultant Expert Level Location: Bangalore Hybrid Work Model Experience: 5+ Years Are you a ServiceNow CMDB expert ready to take ownership of enterprise-wide configuration strategy and governance? Join our team and lead the design, implementation, and optimization of our CMDB landscape! What You’ll Do Lead CMDB architecture aligned with ITIL best practices Own Discovery, Service Mapping, Integrations & Data Normalization Define CI classification, relationships & lifecycle management Resolve data gaps, duplications & compliance issues Build dashboards, scorecards & governance frameworks Collaborate across ITSM / ITOM / Security / Cloud / Infra t...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW ITSM Role: TECHNICAL LEAD Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: Hyderabad/PAN INDIA Job Description As a ServiceNow Technical Lead, you will lead the design, architecture, and implementation of ServiceNow solutions tailored to meet client requirements and adhere to industry best practices. Your role will involve collaborating with cross-functional teams to translate business needs into scalable and efficient technical solutions, ...

Role & responsibilities Description: ServiceNow testing experience of 2 or more years in this area. 1. Custom app 2. UI Builder 3. GRC modules 4. Integrations Good to have - ATF experience Test strategy and planning: Design, develop, and execute comprehensive test strategies, test plans, and test cases for ServiceNow applications, including Custom app, UI builder, GRC, and custom-built application integrations. Test automation: Create, execute, and maintain automated tests for ServiceNow applications, with a strong focus on using the ServiceNow Automated Test Framework (ATF). Execution and analysis: Conduct various types of testing, including functional, regression, integration, and user acc...

Dear candidate, PFB the JD below. Skill : ServiceNow Lead/Architect Location: Chennai,Bangalore,Hyderabad Mode: WFO NP :Immediate or Less than 30 days Roles and Responsibilities: ServiceNow Developer/Lead/Architect 8 to 10 years of ServiceNow Developer experience, with at least 4+ years as an Architect (For Architect Position) Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience in CSM (case management, portals, omni-channel integrations) . Hands-on knowledge of GRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Expert...

Role Overview: We are seeking a highly skilled and experienced ITOM & ServiceNow Automation Consultant to lead the design and implementation of intelligent automation solutions within IT Service Management (ITSM) environments. The ideal candidate will have deep expertise in ServiceNow ITOM modules , Now Assist , and Performance Insights (PI) , with a strong focus on driving operational efficiency, service reliability, and AI-powered automation. Key Responsibilities: Architect and implement automation workflows using ServiceNow ITOM modules: Discovery Service Mapping Event Management Orchestration Deploy and optimize Now Assist capabilities to enable intelligent automation, predictive insight...

Answering calls, emails, and ticket submissions Logging issues and resolutions Troubleshooting and diagnosing issues Providing solutions to issues Escalating unresolved problems to higher levels of support Advising users on how to use software and hardware Updating software and installing new software Grant Account Access Roles and Responsibilities Answering calls, emails, and ticket submissions Logging issues and resolutions Troubleshooting and diagnosing issues Providing solutions to issues Escalating unresolved problems to higher levels of support Advising users on how to use software and hardware Updating software and installing new software Grant Account Access

Capable of Testing ServiceNows ITSM and other Modules Experience facilitating defect calls and producing status dashboards Good understanding of Testing process and various types of testing. Oral communication skills include the ability to actively listen. Mandatory Skills* ServiceNow Functional Testing ITSM , facilitating defect calls and producing status dashboards

SUMMARY About The Client : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Job Title: Senior Process Executive (SPE) Domain : P & C Insuranc e operations ( Guidewire with c...

About Potentiam Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies ...

Job Description: Backoffice IT Support Position : Backoffice IT Support - Application Experience : 2 Years Location : Noida Key Responsibilities: Provide day-to-day IT support for back-office operations. Monitor and respond to tickets raised in ITSM/Helpdesk tools within defined SLAs. Assist in troubleshooting issues related to Windows Server OS, Linux, Network Drives, and common back-office applications. Coordinate with vendors and internal teams for hardware/software issues and escalations. Ensure compliance with IT security policies and access control procedures. Support patch updates, antivirus monitoring, and routine health checks on systems. Generate periodic reports (MIS, Incident rep...

Responsibilities: 1. Project Leadership • Lead ServiceNow projects from requirements gathering through deployment. • Define project scope, timelines, budgets, and risk mitigation strategies. 2. Stakeholder Management • Serve as the primary point of contact for clients and internal teams. • Maintain strong relationships with stakeholders and provide regular updates. 3. Team Coordination • Coordinate cross-functional teams including developers, analysts, and testers. • Assign tasks, monitor progress, and ensure timely delivery. 4. Process & Quality Management • Establish and maintain project management processes and performance standards. • Ensure adherence to ServiceNow best practices and ITI...

Overview Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via stories Assists junior analysts through project(s) lifecycles Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and ...

Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including: Pre-Sales: Lead/Opportunity Management integration, Customer Onboarding, Entitlement Management. Required Candidate profile 8+ years in ServiceNow, with at least 3+ years as an Architect. Strong communication, consulting, and stakeholder management skills.

About the Job The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects. This person will wear many hats - In addition to managing a potentially large team of support agents, the Assistant Manager will also monitor operations to make sure issues and service requests are addressed in a timely manner, and will be responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined me...