Develop and execute the international business strategy for company Monitor market trends Lead sales efforts for VMS, VAS, TMA, and PVMS products Build relationships with govt agencies, transportation authorities, and private sector stakeholders.

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :5 to 8 yrs Work Location :Pune/Hyderbad/Chennai/Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 6 yrs Work Location :Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 8 yrs Work Location :Chennai/Hyderabad Required Skills, Servicenow CMDB Discovery Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :6 to 8 yrs Work Location :Pune/Chennai/Bangalore Required Skills, 1. ServiceNow Service Catalogs 2. ITSM UI Policies, ACL, Business rules 3. Catalog client scripts 4. Flow designer 5. Javascript Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Job Title: Senior Backend Engineer Service Now Portal (Hybrid) Location: Open to work from any location across India Interview Process: Round 1: Virtual Round 2: Face-to-Face (In-person) Job Description: 1. Well versed with ServiceNow Portal development experience 2. Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus 3. Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions 4. Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. 5. Good scripting and problem solving experience Thanks and Regards, Anusha kaleru Recruitment Specialist Hitec-City, Rohini Layout Rd, Jaihind Enclave, Madhapur, Hyderabad, Telangana 500081 Cell Number: +918886977224 Email ID: Anushak@tranzeal.com LinkedIn- http://linkedin.com/in/anusha-kaleru-167289184

Overview We are looking for a detail-oriented enterprise architect toassistin the implementation of programs for client needs. The enterprise architect's responsibilities include improving the current IT infrastructure,optimizingbusiness operations, and setting the direction and approach for integrating information applications and programs. The enterprise architect is also responsible forcataloging, developing, coordinating, communicating,maintaining, and enforcing overall enterprise architecture models, representations, initiatives, capabilities, and components to adequately perform the organization's business and technology activities. To be successful as an enterprise architect, you should have excellent technical, analytical, and project management skills. You should also have strong leadership, communication, and interpersonal skills. Responsibilities Primary Skills: Service Now Development, ServiceNow ITOM, ServiceNow ITSM, ServiceNow ITBM Secondary Skills: ServiceNow Workflow, ServiceNow Knowledge Management, ServiceNow Performance Analytics Roles & Responsibilities Evaluating internal functions, business development strategies, and IT processes and suggesting improvements. Creating business architecture models to reflect the organization's strategies and goals and creating and implementing business visions and goals. Evaluating systems engineering, talent recruiting, and accounting models for discrepancies and vulnerabilities. Suggesting ideas to reduce costs in IT and business leadership. Organizing training to improve employees' knowledge and skills for future organizational growth. Conducting research in talent management to improve the organization's business operations. Providingbusiness architecture and systems processing guidance. Ensuring the efficiency, security, and support of the organization's goals. Creating methods for compliance architecture, such as data storage, metadata management, and change control. Determiningand implementing build versus buy strategies, mentor personnel, and views of the overall business strategy. Requirements Enterprise Architect Requirements A bachelor'sor master’sdegree in information technology. Proven work experience as an Enterprise Architect or similar role Excellent technical, analytical, and project management skills. Strong communicationand interpersonal skills. Good leadership and motivational skills. Experience inmodelingand graphic representations.

About The Role Primary Function The Primary function of this position is to provide production support for the Integrations suite of products across the enterprise. The Lead Operations Analyst will be responsible for Providing techno-functional support of Sterling Integrator (B2BI) andCleo Harmony (MFT) Provide supplemental support on Dell Boomi for SuccessFactors, MuleSoft and other misc middleware applications Provide leadership with troubleshooting, incident management, service requests and continuous improvements on Integration platform and related applications Accountable to maintain technical system and process documentation. An incumbent in this role must be able to work across different versions of integration middleware, understand SAP data interfaces, and other various business applications. Dimensions: Demonstrated experience within IT Service Management, Customer Service, Incident and Service Request Management. Demonstrated experience in application administration, configuration, ITIL software lifecycle, data integrations. Should be gaining expertise on other related middleware applications (for example Sucessfactors and MuleSoft), data warehousing, ITIL, PMP, and report generation 5) Principal Duties & Responsibilities Provide Support & Service Delivery for Integrations suite of applications including but not limited to Sterling Integrator (B2BI), Cleo Harmony (MFT), Dell Boomi for SuccessFactors, MuleSoft, SAP integrations, and other misc. middleware applications. Strong focus on end-user support, ticket management, IT process management, technical leadership Day to day support and maintenance for B2BI and MFT Understand the business processes, how the application supports the business processes and apply this knowledge to best solve problems Provides alternatives and recommendations based on best practices and application functionality Evaluate logical views, data hierarchies, integrations and reporting structures Assist users with problems and resolves issues independently, strong incident resolution management Work with existing systems to track and manage service requests and issues. Assist in requirement gathering and create and maintain system and user documentation 5.a) Additional specialized Duties & Responsibilities Change Management Creates and implements Requests for Change and adheres to all documented change management processes. Assesses the technical impact of RFC and may attend Change Advisory Board (CAB) meetings, when appropriate. Leads minor enhancement/change management efforts. Technical and Functional Requirements for New Projects Works with project team to understand technical and functional requirements for the purpose of transitioning to support. Reviews the design of new service requirements to ensure it can be supported. Provides recommendations to improve design and/or cost of technical and functional requirements. Production Support Coordinates problem resolution among team members. Provides at least Level 2 operation and maintenance support. Analyzes activity and problems to discover and prevent systematic errors. Diagnoses accessibility, availability or operability problems. Researches, analyzes, and determines the appropriate course of actions for fixing problems, identifies and mitigates risks, and implements solutions. Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems. Escalates/communicates issues when necessary. Documents, monitors, reports, and manages the resolution of systemic Issues. Proactively monitors and reviews data integration points, applications, ticket history to identify areas of improvement. Vendor Management Reviews vendor contracts for alignment with desired results. Provides advice and counsel to the vendor relationship decision-making and contract development processes. Reviews service provider performance. Identifies and confirms performance problems and notifies contract managers. Technology Management/Leadership Provides clarity on objectives, scope and organizational change management. Manages IT technology solutions to ensure successful fulfillment of end-user requirements, proper and accurate testing and sound implementation. Provides technical leadership and mentoring throughout the organization and team regarding suite of applications Ensures system technical and process documentation for applications meets minimum requirements. Leadership over small projects and teams to complete continuous improvement efforts.

JOB SUMMARY: We are seeking a ServiceNow Administrator to support our production ServiceNow environment. This individual will be responsible for monitoring, maintaining, and improving the ServiceNow environment that runs all venues and offices. ESSENTIAL FUNCTIONS: Create new ServiceNow Procedures and workflows Collaborate on integration development between ServiceNow and other products with internal teams and ServiceNow Developer team. Continual learning of the latest developments in the ServiceNow roadmap. As well as keeping the team updated on relevant features and updates. Training, documentation, and communication of ServiceNow product to internal customers. Experience Details: 4+ Years of ServiceNow Admin Experience required 2+ Years of ServiceNow Development Experience is good to have CRITICAL SKILLS: Advanced knowledge in ServiceNow ITSM module Knowledge in ServiceNow ITAM and CSM modules Proven ability to administer ServiceNow business rules, client scripts, sophisticated UI Policies, flow designs, and UI Scripts to meet needs Strong analysis and problem-solving skills. Strong written and verbal communication and collaboration skills. Including but not limited to requirement gathering from internal and external stakeholders

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

About The Role CO - DTS Pune| Full-time (FT) | Customer Operations Shift Timings- Night Shift|Management Level- A| Travel Requirements - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customers services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Technical and Functional Skills: Basic knowledge of Computer and/or telecom technology Ability to quickly and efficiently assimilate process knowledge Good at problem solving and root cause analysis Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Ability of analyzing information and evaluating results to choose the best solution and solve problems Needs to have ability to adapt to perpetual changes as per Business requirement. Must be reliable in terms of attendance and timing Flexible for 24X7 Shifts (Night shifts) Basic Knowledge of excel Experience in Troubleshooting related process Experience in cable or telecom industry Ability to analyze information and evaluate results to choose the best solution and solve problems Ability to multi-task- For Extake notes while on the call etc.

About The Role About The Role Summary of Duties: The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call\Chat volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Produce daily, biweekly and monthly internal reports Assist with projects and other duties as requested or assigned Skills and Qualifications: Must have Microsoft Excel skills Ability to create reports in Excel and forecast results Attention to detail and high level of accuracy Ability to multi-task, focus and complete reports for extended periods of time Previous call center experience required Previous Work Force Management experience required

About The Role Role Purpose The purpose of the role is to ensure high levels of customer service as per the contract and defined process and standards of the organization. ? Do - Ensure high levels of customer service through contract compliance and issue resolution - Ensure SLAs are met and exceeded in the account - Conduct day to day analysis of delivery of services in the account and monitor daily standard service requests - Ensure the company policies and procedures required to deliver high quality services to clients are applied and followed - Identify potential SLA misses and escalate them according to the defined procedure - Work closely with the delivery teams to identify the gaps and improve the process efficiency ? - Assist in planning and resolution of service incident problems by implementing corrective action plans as discussed - Collate data for the account with regards to the planning, design and improvement of services, including the investigation of all breaches of service level targets - Make recommendations to the Service Delivery Manager of translating repeated non-standard requests into a potential new service offering - Maintain close working relationships with relevant stakeholders to ensure all service-related issues are identified and reported on - Support the implementation of changes to the service agreement, including updating entries and communicating major changes to relevant stakeholders - Responsible for the SLA, Productivity, & Utilization metrics for the assigned account ? - Prepare timely and accurate MIS reports and dashboards as required by the stakeholders - Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) - Analyze recurring issues in an account and prepare incident reports for relevant stakeholders - Report on repeated service breaches to the delivery assurance manager, against defined SLAs and other contractual agreements - Report on compliance with regards to quality management, risk management, security policies and procedures - Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run- rate etc.) - Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. ? Deliver No. Performance Parameter Measure 1 Delivery Assurance for assigned accounts 1) CPM/KPI - count of met /not met against client defined goals; 2) Customer Escalations Closure, Reduction QoQ, ACSAT/NPS; 3) Margin Improvement - Defined/agreed x% improvement, if LOB trending below target & QoQ improvement of 1% for accounts meeting targets 4) Productivity Improvement - MeasuresTIO/TOF, Realization, Shrinkages; 5) Solution to deployment variation - % variation of resources from Solution to actual OPS 2 Reporting Quality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements 3 Stakeholder Management Customized dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do - Work experience of Accounts Payable/Procure to Pay - Knowledge on GST, IGST, CGST, TDS, VAT - Invoice Processing/Invoice audit/vendor payments experience must - SAP end user experience in FI Module for Financial accounting is must. - Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. - Knowledge about different kind of payment methods and payment term. - PO and non PO invoices handling. - Open for any shift and - Location Bangalore (Work from Office only) ? ? ? ?

Role & responsibilities Job Description About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

TCS is conducting Face to Face interview for ServiceNow Developer for Bangalore & Chennai Location Job Role: ServiceNow Developer Job Experience: 5 to 12 Years Interview Location: Chennai Interview Mode: Face to Face Interview Date: 10th May 2025 What we are looking for: Good in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Jelly Scripting, Service Portal, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow Custom Activities, SQL, Database Service Portal Development (Widgets, AngularJS, Server Scripting, Client Scripting, HTML, DHTML, CSS, Pages, Portal Configuration) Integration of ServiceNow with external tools using Web Services & REST APIs. Various module implementation experience (CSM, ITSM, ITOM, HR, Finance, ITAM) , Custom Application Development (Must) Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into Technical design (detailed design), development of requirement in ServiceNow, fix any defects, support UAT Experience in handling Agile based delivery model . Certified Application Developer(CAD) certification is added advantage. Qualification: 15 years of full-time education.

The Impact you will have in this role: The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations. Your Primary Responsibilities: Assist in development and implementation of applications using ServiceNow platform capabilities Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations Support execution of releases, product upgrades, modern technology deployments Provide 2nd level ServiceNow support, resolve incidents, Process Management and Project Coordination Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members Experience with working in onshore/offshore team environment Qualifications: At least 4 yrs. of software development experience with at least 2+ years in ServiceNow Bachelors or Masters in Computer Science or equivalent Certification in ITIL and one of the ServiceNow Implementation Specialist (CIS) ITSM, Discovery Talents Needed for Success: Strong working knowledge in IT Service Management, and CMDB At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs Familiarity with SDLC and Agile methodologies ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience ServiceNow System Administrator (CSA) and Application Development (CAD) Excellent understanding of Service platform architecture, releases, and best practices ServiceNow Discovery, EM, ATFs, IT Asset Management and IT Operations Management Familiarity with Unix, Linux, Shell Scripting Practical experience with agile methodologies/tools

Job Summary and Responsibilities Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding end to end deployment process Qualifications: Bachelors degree in Engineering, Computer Science, or related branch 5+ years overall work experience with 4+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, Case ,Agent Workspace ServiceNow Developer Certifications preferably CSA, CAD ITIL v4 certification Strong verbal and written communication skills , proven technical leadership.

Job Overview: We are seeking a ServiceNow Technical Architect who can play a dual role driving presales activities and providing technical leadership for solution architecture. The ideal candidate is customer-facing, confident in presenting solutions, and capable of designing scalable, end-to-end ServiceNow implementations aligned with client needs. Key Responsibilities: Presales Responsibilities: Engage with customers during early conversations to understand business requirements and pain points Own and deliver technical presentations, demos, and solution walk-throughs to customers Collaborate with the sales team to craft winning proposals, solution documents, and effort estimations Respond to RFPs/RFIs with high-quality, scalable solution designs Influence stakeholders with strong storytelling and articulation of ServiceNow capabilities Technical Architect Responsibilities: Design ServiceNow solutions across modules like ITSM, ITOM, CSM, HRSD, etc. Define and drive architecture blueprints, ensuring alignment with best practices and platform capabilities Guide technical teams during the implementation phase with clear direction and oversight Lead discussions on integrations, data flow, performance optimization, and scalability Ensure technical quality, governance, and consistency across all project phases Act as a trusted advisor to clients throughout their ServiceNow journey Required Skills & Experience: 10+ years of total IT experience with 5+ years in ServiceNow architecture and implementation Deep knowledge of multiple ServiceNow modules and capabilities Hands-on technical skills: scripting, integrations, performance tuning, platform architecture Strong presales and customer engagement experience Excellent verbal and written communication skills Ability to simplify complex ideas and present them confidently to executive stakeholders ServiceNow certifications (CIS, CTA, or equivalent) highly preferred

Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents

Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support

Senior ServiceNow Designer/Architect Remote India Contract to permanent We're searching for a Senior ServiceNow Designer/Architect to spearhead the creation and delivery of ServiceNow solutions and help support our security and infrastructure automation mandate. The ideal candidate will not only possess a proven grasp of ServiceNow architecture, App Engine development, security, and integration best practices but also chart the long-term roadmap for the solutions implemented, all while staying ahead of the curve on the latest ServiceNow product capabilities and roadmaps. Technical Skills: Extensive knowledge of ServiceNow platform architecture, application development, and integration capabilities. Strong proficiency in ServiceNow's Integration Hub and Discovery Pattern Customizations. Experience with Agile development methodologies Experience with REST APIs, web services, and cloud computing concepts Experience: Minimum of 7 years of experience as a ServiceNow Designer or Architect. Proven experience architecting and developing complex ServiceNow solutions using App Engine. Experience in leveraging ServiceNow to automate infrastructure management (both on-prem and cloud) Experience in enabling citizen developers and empowering them to create and maintain their own ServiceNow applications. Experience with ServiceNow's IT Operations Management (ITOM) product. Education : Bachelor's or masters degree in computer science, Information Systems, or a related field. Detailed Description Solution Design: Architect and design comprehensive ServiceNow solutions that align with business requirements and organizational goals. Create technical designs, including data models, workflows, and UX. Ensure solutions are scalable, maintainable, and compliant with industry, corporate, security and regulatory standards. Continuously improve and leverage ServiceNow's ITOM module to enhance CMDB data accuracy and Asset Management practices Application Development: Develop and maintain custom ServiceNow applications using App Engine. Implement complex business logic, integrations, and automation workflows. Code to high-quality standards and best practices. Mentor junior developers and establish department best practices Citizen Developer Enablement: Develop and implement strategies to empower citizen developers to create and maintain their own ServiceNow applications. Provide training and support to citizen developers. Establish governance and best practices for citizen-developed applications. Integration Management: Integrate ServiceNow with external systems and applications. Utilize industry-standard protocols and technologies for seamless data transfer and functionality. Technical Leadership: Provide technical guidance and support to junior developers Participate in design reviews and code walkthroughs. Stay abreast of the latest ServiceNow technologies and trends to identify opportunities and Stakeholder Management: Collaborate closely with business and IT stakeholders to gather requirements and provide ongoing updates. Manage user expectations and ensure solution alignment with business objectives Please share the following details along with the most updated resume to geeta.negi@compunnel.com if you are interested in the opportunity: Total Experience Relevant experience Current CTC Expected CTC Notice Period (Last working day if you are serving the notice period) Current Location SKILL 1 RATING OUT OF 5 SKILL 2 RATING OUT OF 5 SKILL 3 RATING OUT OF 5 (Mention the skill)

Location : PAN India Overall Experience of 5 to 6 years Experience on ServiceNow Platform ITSM and ITOM Experience in JavaScript, HTML, CSS Experience in developing Applications using ServiceNow Portal Experience in integrating applications

• Configure and customize the ServiceNow GRC modules