8762 Itsm Jobs - Page 41

Role & responsibilities Contribute to the design, development, and implementation of ServiceNow ITAM/CMDB solutions to support business requirements. Partner with business leaders, process owners, and IT teams to gather and analyze requirements, ensuring alignment with organizational objectives. Conduct workshops and stakeholder interviews to understand pain points, business needs, and areas for automation. Develop, configure, and maintain ServiceNow modules, ensuring high performance and scalability. Provide technical guidance and mentorship to junior developers and ServiceNow administrators. Facilitate User Acceptance Testing (UAT) activities, gathering feedback and ensuring successful dep...

Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: * Working on the end to end feature development and solving challenges faced in the implementation. * Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. * Being eager to learn new technologies and impleme...

Your role and responsibilities As Process Analyst "“ Record to Report (R2R), you are responsible for general accounting which includes reconciliation, preparation of balance sheet and profit and loss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financial analysis, and reporting. Your primary responsibilities include Coordinate all accounting activities associated with General Ledger, particularly fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost, and profitability and propose appropriate actions. Adhere to client Service Level Agreements (SLAs) and meet the specified timeli...

Role & responsibilities Plan and Perform PeopleSoft technical administration functions, including upgrades/updates, environment refreshes, data/code/configuration object migrations, triage PeopleSoft web/app domain issues and performance issues in non-production and production environments * Install, configure, and maintain PeopleSoft infrastructure supporting tools (e.g. WebLogic, Tuxedo, Java, and MicroFocus COBOL) • Partner and collaborate with project teams through the development lifecycle, including planning, environment build, testing support, and deployments • Create and maintain technical documentation and Standard Operating Procedures (SOP) • Support after-business hours releases a...

Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification Graduate Summary As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day ...

Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills NEXThink Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification Any grad...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Job Title: ServiceNow Developer / Senior Developer Experience: 5 to 9 years Location: Hyderabad (Hybrid Work from Office) Key Skills: Strong hands-on experience in ServiceNow development and customization Proficiency in JavaScript (must-have) Good understanding of ServiceNow modules (ITSM, ITOM, or HRSD preferred) Experience in UI Policies, Business Rules, Client Scripts, Catalog Items, and Workflows Strong analytical and problem-solving skills Good to Have: ServiceNow certification(s) Knowledge of integration using REST/SOAP APIs Note: Immediate to 30-day joiners preferred.

Roles and Responsibilities : Manage IT services and support requests, ensuring timely resolution of issues and effective communication with stakeholders. Develop and maintain accurate records of service incidents, problems, and changes using ITSM tools like PMO. Collaborate with cross-functional teams to identify areas for process improvement and implement changes to enhance efficiency. Provide regular reporting on service performance metrics, identifying trends and opportunities for optimization. Job Requirements : Excellent communication skills as this being a client facing role. Proactive and proficient in MS office suite of tools – primarily MS Excel ( good knowledge of functions), MS Po...

Job Title: Support Manager Enterprise Production Support About the Role We are looking for an experienced and hands-on Support Manager / Technical Project Manager to lead enterprise-level production support for a diverse portfolio of business-critical applications. The ideal candidate will possess deep expertise in the Microsoft technology stack , Azure cloud services , and a solid understanding of ITSM processes and tools . This role requires a proactive leader capable of driving operational excellence, ensuring service stability, and establishing strong governance across support functions. The position involves close collaboration with cross-functional Agile teams in a fast-paced environme...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

Job Title: Sr./Lead Software Developer (SAM) Location: Hyderabad Work Model: Hybrid Experience Required: 3-8 Years Notice Period: Immediate to 15 Days Certification Required: SAM Certification (Mandatory) Job Overview: We are looking for a Sr./Lead Software Developer (SAM) with strong experience in ServiceNow Asset Management (SAM), REST API, and JavaScript. This position will focus on the development, implementation, and integration of ServiceNow modules, including SAM Pro, with a strong emphasis on automation and software asset management. Key Responsibilities: Work with IT teams to implement and develop future automations, including additional ServiceNow modules. Architect ServiceNow auto...

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

A total experience of 5 7 years in Administering BMC ITSM versions : 2020.XX & onwards ITIL V3/ V4 Foundation certification Knowledge of help desk operations and fundamentals Hands on experience with Remedy ITSM Suite administration and development Accurate and timely reporting of all MIS to Operations, Senior Management and other customers. Monitoring the effectiveness of incident management/Problem management/change Management and making recommendations for improvement Good understanding of foundation Data Design and Data Load Coordination and management of Major Incident Management process activities Ability to identify problems at an early stage and solve them effectively Preparation of ...

Location: Hyderabad Customer: ServiceNow 5 days WFO-Customer location Exp 5 to 10 Years Shift: 9 AM to 6 PM Min 4 to 8 years of experience as a ServiceNow consultant. Hands on experience in Java Script, HTML, CSS,XML, AJAX & Angular JS. A fundamental understanding of ITSM, ITIL or CMDB. Good to have- ServiceNow Certification Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Should be multitasking, Self-Learner and possess...