8762 Itsm Jobs - Page 40

Were Hiring: NOC Engineers (Remote | Night Shift) Position: NOC Engineer Location: Remote Experience: 2+ Years Shift: Night Shift Notice Period: Immediate Job Type: Full-time Shift Hours: 6:30 PM 3:30 AM (may vary) Working Days: 5 Days a Week Any Graduate Interview Process: Technical Round with Team Lead Managerial Round Client Round Core Skill Set NOC operations (L1/L2) with strong troubleshooting skills in network , backup , and proactive monitoring tools . Experience with incident and ticket management using platforms like ConnectWise or equivalent ITSM tools. Must be proficient in P1/P2 incident handling , root cause analysis , and escalation management . Key Responsibilities Monitor ale...

Job Opportunity for ServiceNow Developer. Experience: 5 - 10Years Location: Bangalore Notice Period: Immediate to 30Days Roles and Responsibilities Design, develop, test, deploy, and maintain ITSM solutions on the ServiceNow platform. Collaborate with stakeholders to gather requirements and deliver high-quality solutions. Ensure compliance with industry standards and best practices for IT service management (ITSM). Desired Candidate Profile 5-10 years of experience in ITSM development using ServiceNow platform. Strong understanding of ITIL v3 or v4 framework for ITSM processes.

Servicenow Developer ITSM/HRSD

Role & responsibilities The ServiceNow Consultant will join the high performing ServiceNow implementation team, this team works only on ServiceNow implementation & transformation projects. • The ServiceNow Consultant will be a high-performing independent individual contributor, will work as a track lead for implementation like incident management and integration tracks. • Candidate will work on Scrum principles, fast paced sprint/agile methodology (2 weeks) to implement a ServiceNow application for clients. (Stories, scrum task, test task, peer • The ServiceNow Consultant is responsible for designing technical solutions on the ServiceNow platform to satisfy the business needs of the IT depar...

Overview • Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc)• Good Understanding on Telecom O/BSS applications• Good Understanding on support cycle and Production deployments• Excellent problem-solving and analytical skills• Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have• Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems.• Ex...

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary : As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your ...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the ...

Role Overview We are seeking a highly skilled and experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have a strong background in ITSM Pro , CMDB/CSDM deployment and transformation , and ServiceNow integrations , with a proven track record of delivering scalable and efficient ServiceNow architectures. Key Responsibilities Lead the architectural design and implementation of ServiceNow solutions, ensuring alignment with enterprise standards and best practices. Drive the deployment and transformation of CMDB and CSDM models to support service visibility and operational excellence. Architect ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Theyd need to know about ITSM processes(problem management/major incident management/change management in particular), knowledge in ITIL would be good, basic technical understanding, effective communication(reading / writing / listening / speaking / comprehension) Responsibilities Theyd need to know about ITSM processes(problem management/major incident management/change management in particular), knowledge in ITIL would be good, basic technical understanding, effective communication(reading / writing / listening / speaking / comprehension) Requirements Theyd need to know about ITSM processes(problem management/major incident management/change management in particular), knowledge in ITIL wou...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW CSM DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: PAN INDIA Job Description: Required Skills: ServiceNow, CSM Modules, JavaScript Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency Experience supporting Customer Service organizations (3+ years) Develops UI forms, fields, notifications, and workflows Maintains JavaScript server/client code Builds reports, gauges, and home pages Maintains servic...

Job Title: ServiceNow Security Incident Response, VR-Technical consultant Location: Pune , Bangalore, Hyderabad, Chennai , Noida Shifts : UK Shift-2 PM to 11 PM Work Mode : Hybrid Employment Type: Full-Time Experience : 5+yrs Role and Accountabilities: We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. The ideal candidate will be responsible for hands-on development, customization, and integration of SecOps modules to enhance our organization's cybersecurity capabilities. This role requires hands-on expertise in ServiceNow...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

We are seeking a seasoned ServiceNow CSDM Business Analyst with 8+ years of experience in ITSM/ITOM processes, data modeling, and CMDB governance. The ideal candidate will have deep knowledge of the Common Service Data Model (CSDM), ServiceNow platform, and best practices in configuration management. You will collaborate with cross-functional teams to define and implement data models and governance for enterprise-wide ServiceNow solutions. Key Responsibilities : - Act as the SME for ServiceNow CSDM and CMDB initiatives. - Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. - Drive implementation of CSDM 4.0 or later across ServiceN...

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause analysis for recurring issues. The ideal candidate will be a proactive problem solver, skilled in cross-functional coordination, and comfortable navigating complex technical environments. As Critical Incident and Problem Manager, You Will Drive all major incidents to resolution as quickly as possible. Provide coordination across all support teams to ensure the timely resolution of incidents. Provide timely, regular, and c...

Role Overview: We are seeking an experienced ServiceNow Technical Manager to lead and drive end-to-end ServiceNow solution delivery. The role demands strong technical expertise, leadership in managing teams, and the ability to align platform capabilities with business goals. The individual will also be responsible for mentoring developers, overseeing project execution, and ensuring governance, quality, and scalability of the ServiceNow ecosystem. Key Responsibilities: Lead and manage a team of ServiceNow developers, administrators, and architects. Define and implement best practices, standards, and governance across ServiceNow projects. Oversee solution design, development, integration, and ...

Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Critical Incident Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service man...

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do The Learning and Instructional Development Senior Analyst is responsible for managing the content review and access provisioning process for non-functional Learning and Development (L&D) team members submitting content to the Learning tool. This role involves reviewing content submissions for compliance, provisioning access, and resolving cases in Salesforce, ensuring adherence to service level agreements (SLAs) and maintaining confidentiality of sensitive data.Talent Development processEnsure succ...

Your role and responsibilities As Process Analyst "“ Record to Report (R2R), you are responsible for general accounting which includes reconciliation, preparation of balance sheet and profit and loss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financial analysis, and reporting. Your primary responsibilities include Coordinate all accounting activities associated with General Ledger, particularly fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruals. Identify risks or opportunities to revenues, cost, and profitability and propose appropriate actions. Adhere to client Service Level Agreements (SLAs) and meet the specified timeli...