8682 Itsm Jobs - Page 4

Our Team: Service Quality cultivates a culture of service excellence where quality is more than a benchmark it's a shared purpose. Through synergistic collaboration, advanced monitoring, and empathetic customer advocacy, we strive to elevate every interaction and transform challenges into opportunities for growth. Main responsibilities: The Incident Management Reliability Engineer is responsible for ensuring the stability, resilience, and reliability of critical IT services. This role combines strong incident management expertise with reliability engineering principles to minimize disruptions, drive rapid recovery from major incidents, and continuously improve system performance and availabi...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system pe...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several...

Job Summary: The Lead Platform Systems Admin is responsible for overseeing the administration, maintenance, and optimization of enterprise platform systems. This role leads a team of system administrators to ensure high availability, security, and performance of IT infrastructure and platforms critical to business operations. Key Responsibilities: Lead and manage the platform systems administration team, providing guidance and mentorship. Oversee installation, configuration, and maintenance of enterprise platform systems and infrastructure. Ensure system availability, reliability, and performance through proactive monitoring and tuning. Implement and enforce security policies, backups, and d...

About the team: Network Support Services (NSS) team is responsible for creating automation to improve manual processes and speed up the delivery of requests, with a strong focus on ServiceNow's ITSM and Request modules. Our goal is to provide the best user experience to the NSS engineers and our internal clients.. What you will be doing: Design, develop, and implement ServiceNow solutionswith a primary focus on the ITSM and Request modules to streamline and optimize IT service management processes. Collaborate with cross-functional teamsto gather requirements, design solutions, and ensure seamless integration with existing systems and processes, including integrations with Resolve automation...

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and ...

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and ...

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and ...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,BBA,Bachelor of Arts,Master Of Technology,Master Of Engineering,Master Of Science Service Line Global Delivery Responsibilities Experience with at least one full cycle implementation of ServiceNow Excellent knowledge and experience in ITSM, Service portal, integration, API, reporting Excellent knowledge and experience in ServiceNow Portal, Javascript, Angular JS, HTML/CSS, etc. Proven ability to gather business requirements and translate them into functional and technical solutions Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish ta...

Join WovVTech as a Senior Developer | Your Future Awaits! ServiceNow Developer ITSM Job Summary: WovV Technologies, Global Business Productivity SaaS company, is hiring ServiceNow Developer ITSM for Bangalore / Delhi ( Working from Office ). WovVTech s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. Location: Bangalore/Delhi (Working from Office) Experience: 6+ years in ServiceNow development with ITSM Key Roles and Responsibilities: Design, develop, and implement cu...

Deloitte is looking for Senior Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets...

Deloitte is looking for Lead Senior Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their of...

Hybrid 5+ years of strong exp of software development and atleast 3+ years of experience in ServiceNow applications development and implementation of SNOW IT products like ITSM or ITAM or ITOM or ITBM or SecOps. Send resume to tanweer@cymbaltech.com Health insurance Provident fund

The candidate will support the implementation and administration of PAM solution of the organisation. He will be responsible for PAM operations, collaborate with cross functional teams and ensure privilege access are implemented inline with organisation security policies. This role should enforce least privilege access, ensure compliance, reduce security risk, and continuously improve the organization security posture Roles and Responsibilities Responsibilities: 1. Privilege Access Management 1.1 Support the design, deployment and maintenance of PAM solution. 1.2 Manage end-to-end lifecycle of privileged accounts including onboarding, provisioning, access reviews and deprovisioning. 1.3 Supp...

Summary: Lead Network Security and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's security Posture. Strengthen security posture and ensure the control effectiveness of security systems within an organization. Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. Knowledge: 1. Sound experience in managing Network security technologies and operations in a large and complex environment. 2. Should have sound understanding & hands on experience of Network and Security solution such as NGFW,DFW, Microsegmentation, IPS, VPN, DDOS Protection Solutions...

Lead and coach across the project delivery lifecycle, promoting shared learning, continuous improvement, and adoption of best practices. Provide mentorship and guidance to accelerate development of solution architecture and technical expertise. Drive resourcing efforts through effective selection techniques, testing, and interviews to support team growth. Organise and manage work within an Agile/Scrum team, actively participating in sprint ceremonies (planning, estimation, execution, reporting) and proactively identifying risks and impediments. Identify synergies, reuse opportunities, and lead proof-of-concept initiatives for emerging technologies to improve delivery efficiency and prepare t...

We are looking for an experienced ServiceNow ITSM professional to design, develop, and implement IT Service Management solutions on the ServiceNow platform. The ideal candidate will have hands-on experience in configuring ITSM modules and integrating with other enterprise systems. Key Responsibilities: Configure and customize ServiceNow ITSM modules Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog. Develop custom workflows, business rules, client scripts, UI policies, and integrations. Work with stakeholders to gather requirements and translate them into technical solutions. Implement best practices for ServiceNow platform maintenance and performance optimization. Col...

Role & responsibilities Own the overall ServiceNow architecture Defining platform strategy, governance standards, and roadmap aligned with business and IT goals. Design and implement scalable solutions across multiple ServiceNow modules, including: ITSM (Incident, Problem, Change, Request, CMDB) CSM (Customer Service Management) ITOM (Discovery, Event, Service Mapping, Cloud Management) ITAM (Hardware, Software, and Cloud Asset Management) SecOps (Security Incident, Vulnerability, Threat Intelligence) GRC (Policy, Risk, Audit, and Compliance Management) APM (Application Portfolio Management) Architect, develop, and optimize Service Portals, Virtual Agent, and Employee Center experiences. Lea...

Summary: Lead SOC technologies and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's security. Strengthen security posture and ensure the control effectiveness of security systems within an organization. Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. Knowledge: 1.Sound experience in managing SOC technologies and operations in a large and complex environment. 2.Should have sound understanding & knowledge of various SOC technologies & techniques like SIEM, SOAR, UEBA, NBAD, Threat Intel, Deception etc. 3. Should have hands on experience on S...

Role & responsibilities 5+ years of experience as a ServiceNow Developer. Proven experience with ServiceNow ITSM, ITOM, HRSD, CSM, CMDB, SecOps, IRM etc.). Design, develop, configure, and customize ServiceNow applications and modules (ITSM, ITOM, HRSD, CSM, CMDB, SecOps, IRM etc.). Configure and customize ServiceNow applications, including UI Policies, Business Rules, Client Scripts, Workflows, and Integrations. Develop and maintain integrations with other systems using various methods such as REST, SOAP, and MID Server. Perform system administration tasks, including user and group management, access control, and platform upgrades. Participate in all phases of the software development lifecy...

Monitor dashboards and alerts from monitoring tools for servers, virtual infrastructure, backups, and network devices. Log in to virtual infrastructure (VMware), backup console (Commvault), and network devices (switches/firewalls) to verify health status and alert conditions. Identify and validate critical and major alerts, raise tickets in the ITSM/ticketing tool, and assign them to the respective in-house support teams. Escalate critical alerts to customers promptly through email and phone calls as per defined SLAs. Maintain a shift-wise incident log and ensure proper handover between shifts. Prepare and share daily monitoring and incident summary reports with stakeholders. Follow standard...

Lead and coach across the project delivery lifecycle, promoting shared learning, continuous improvement, and adoption of best practices. Provide mentorship and guidance to accelerate development of solution architecture and technical expertise . Drive resourcing efforts through effective selection techniques, testing, and interviews to support team growth. Organise and manage work within an Agile/Scrum team, actively participating in sprint ceremonies (planning, estimation, execution, reporting) and proactively identifying risks and impediments. Identify synergies, reuse opportunities, and lead proof-of-concept initiatives for emerging technologies to improve delivery efficiency and prepare ...

The individual is expected to have hands on experience in DevOps and infrastructure management for both cloud and on-prem deployments Maintain documentation utilizing standardized templates including installation and configuration guide, design and engineering plan, etc Document the process and tasks being taught so it can be standardized and cross trained across the team Identify and proactively make recommendations for continuous improvement on DevOps services provided

Job opportunity for Servicenow Technical Lead role for Pune office- Below is the Job description for your reference. Interested can share profile at pooja.sharma@smith-nephew.com Role Overview : The ServiceNow Technical Lead is responsible for hands-on leadership and technical direction across our ServiceNow platform. This role will be responsible for leading development, integrations, and ensuring the platform adheres to best practices & standards. The candidate needs to have deep expertise across multiple ServiceNow modules, strong scripting and integration skills, and a track record of delivering scalable solutions. This role will be a single point of contact for any technical guidance. R...