We're searching for a Senior ServiceNow Designer/Architect to spearhead the creation and delivery of ServiceNow solutions and help support our security and infrastructure automation mandate. The ideal candidate will not only possess a proven grasp of ServiceNow architecture, App Engine development, security, and integration best practices but also chart the long-term roadmap for the solutions implemented, all while staying ahead of the curve on the latest ServiceNow product capabilities and roadmaps. Detailed Description Solution Design: Architect and design comprehensive ServiceNow solutions that align with business requirements and organizational goals. Create technical designs, including data models, workflows, and UX. Ensure solutions are scalable, maintainable, and compliant with industry, corporate, security and regulatory standards. Continuously improve and leverage ServiceNows ITOM module to enhance CMDB data accuracy and Asset Management practices Application Development: Develop and maintain custom ServiceNow applications using App Engine. Implement complex business logic, integrations, and automation workflows. Code to high quality standards and best practices. Mentor junior developers and establish department best practices Citizen Developer Enablement: Develop and implement strategies to empower citizen developers to create and maintain their own ServiceNow applications. Provide training and support to citizen developers. Establish governance and best practices for citizen-developed applications. Integration Management: Integrate ServiceNow with external systems and applications. Utilize industry-standard protocols and technologies for seamless data transfer and functionality. Technical Leadership: Provide technical guidance and support to junior developers Participate in design reviews and code walkthroughs. Stay abreast of the latest ServiceNow technologies and trends to identify opportunities and Stakeholder Management: Collaborate closely with business and IT stakeholders to gather requirements and provide ongoing updates. Manage user expectations and ensure solution alignment with business objectives Knowledge/Skills/Competencies Education : Bachelor's or masters degree in computer science, Information Systems, or a related field. Experience: Minimum of 7 years of experience as a ServiceNow Designer or Architect. Proven experience architecting and developing complex ServiceNow solutions using App Engine. Experience in leveraging ServiceNow to automate infrastructure management (both on-prem and cloud) Experience in enabling citizen developers and empowering them to create and maintain their own ServiceNow applications. Experience with ServiceNows IT Operation Management (ITOM) product. Technical Skills: Extensive knowledge of ServiceNow platform architecture, application development, and integration capabilities. Strong proficiency in ServiceNows Integration Hub and Discovery Pattern Customizations. Experience with Agile development methodologies Experience with REST APIs, web services, and cloud computing concepts Soft Skills: Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Passion for learning and staying abreast of industry trends. Additional Qualifications: Certified ServiceNow Architect (CSA) or ServiceNow Certified Professional - Designer (SCPD) would be an added advantage Experience with modern frameworks like Angular js

Be a front line of contact for business for all issues / request pertaining to application used for various functions like trading, risk monitoring, settlement. Ownership on application support, Vendor coordination Suggestion on areas for improvement in internal processes along with possible solution Production support experience ( Monitoring Batches, Fixing issues, Performing application maintenance checks, automation, etc) Ensure that all the checklist is followed across the domain and provide ideas to improve the same. Functional Responsibilities 1. Contribute to the definition of procedures Processes necessary for the scope of work. 2. Experience with system scripting, ITSM tools. 3. Familiarity with Job Scheduler tools like ControlM 4. Hands-on experience in Databases like MySql. 5. Extensive experience in Broking/ Trading application. 6. Maintain and manage BAU for application assigned independently. 7. Hands-on experience in handing and understanding Windows Linux. 8. Manages day to day operational aspect of application support. 9. Support production issues. Perform RCA and identify solution for customer complaints and issues. 10. Should have sound knowledge of change, incident problem management 11. Reviews necessary health check and monitoring reports and act appropriately. 12. All issues and requests are properly tracked Closed in a timely efficient manner followed with periodic updates. 13. All the relevant documents for application support BAU are kept up to date. 14. Capability of highlighting risk to management on time. 15. Willing to work in shifts and flexible to work in 24X7 environments. 16. To conduct DR/ BCP for critical application half yearly. 17. Lead internal team or task force. 18. Complies with and help to enforce standard procedures and policies with good Documentation skills. 19. Ready to work in Shifts weekends. Job Requirements Qualifications Any Graduate/Postgraduate Hands-on knowledge on Trading Applications NSE Colo. Knowledge on ITIL Processes. Hands on knowledge on Linux Bash Scripting. General IT Infrastructure Networking knowledge. Knowledge on ControlM tool will be a added advantage. Functional Competencies Self-driven, passionate, and able to adapt to the organizations dynamic business. Knowledge of technology trends to build strategy. Leadership and organizational abilities. Good Team Player Strategic thinking Good command on both written and spoken English Takes end to end responsibility for getting things done Strong analytical and technical skills Problem solving aptitude Behavioral Competencies Effectively communicate with relevant stake holders

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow ITSM Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Degree in IT or Business-related discipline; Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Software License ManagementGood to Have Skills : ServiceNow ITSM Software Asset Management (SAM)Job Requirements :Key Responsibilities :1 Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets;2 Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales;3 Drive progress of SAM engagements resolution of compliance issues4 Deliver information to Customers on best licensing practices to enhance knowledge and understanding Technical Experience :1 An understanding of scan tools used to manage software deployment SCCM, CMDB, RV Tools, Map Toolkit, etc;2 Must have Knowledge on Microsoft, Adobe from Tier 2 or Tier 3 publishers ;3 Understanding of Licensing, maintenance and support elements of agreements; and4 Fair understanding of enterprise / server estate configuration4 A technical understanding of networks, the use of licensed software and software deployment; Professional Attributes :1 Excellent communication skills verbal written; 2 Advanced analytical skills using Excel or other software tools3 Strong project management and delegation skills, meeting and enforcing deadlines Educational Qualification:Degree in IT or Business-related discipline;Additional Info :Flexible shift timing

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Quality Management, Service Desk Voice Support Good to have skills : NA Minimum 1 year(s) of experience is required Educational Qualification : a:Bachelors degree Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Service Desk Quality Management, SSI:Service Desk Voice Support NON SSI:Good to Have Skills :SSI: NON SSI:Job Requirements :Key Responsibilities :Quality Analyst Proficiency requireda:Evaluate voice and non-voice interactions and provide constructive feedback to the agents b:Act as a subject matter expert for the line of business assigned c:Conduct call coaching sessions and drive continuous improvement on all process compliances and customer service skills d:Conduct RCA, monitor Survey results and recommend improvement to reduce AHT e:Generate reports specifically on the status of quality initiative implementation Technical Experience :a:Good knowledge about ITSM lifecycle and ITIL frameworkb:Good knowledge about internal quality process.c:Knowledge about Calibrationd:Ability to provide effective feedback and coaching to improve individual and process level qualitye:Demonstrate flexibility to meet client requirementsf:One to three years of experienceg:Minimum one year of experience as a Quality Analyst Professional Attributes :a:Excellent verbal and written communication skills with email etiquette and customer service skillsb:24x7 Support, mostly night shifts and rotation are ONLY as per project requirementc:5 days working per week with two weekly offs based on roster Educational Qualification:a:Bachelors degreeAdditional Info :Excellent verbal and written communication skills with email etiquette and customer service skill Qualification a:Bachelors degree

Analyze complex issues, identify root causes, and propose practical and scalable solutions Develop quick Proof of Concepts (PoCs) and recommend effective technical alternatives Lead mentor teams Work directly with stakeholders Required Candidate profile Strong experience working ServiceNow (SNOW), especially in the following modules Customer Service Mgt (CSM) IT Service Management (ITSM) Product Catalog Management Order Mgt Project Mgt Perks and benefits Perks and Benefits

Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 3 to 5 years What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the world's leading biopharma companies bring their vision to life - enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.In this role, you will be expected to create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for? Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Bachelor of Pharmacy,Master of Pharmacy

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Any Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. This position is based at our Bengaluru office. Qualifications Any Graduation

Skill required: Pharmacovigilance Services - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Analyst Qualifications: Any Graduation/Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 3 to 5 years Language - Ability: Japanese - Intermediate What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the world s leading biopharma companies bring their vision to life s enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.In this role, you will be expected to create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for? Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Adaptable and flexible Collaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications Any Graduation,Bachelor of Pharmacy,Master of Pharmacy

Job Title - Change Communication - Specialist - T&O- (S&C GN) Management Level:9 - Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Change Communication Good to have skills:Internal communication OR External communication OR Corporate communication Experience:Minimum 5 to 7 year(s) of experience is required post Masters/PG Educational Qualification:Master's Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary : Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Specialist in our T&O practice, a typical day might include: Discovering stakeholders' challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy. Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Co-creating solutions and conducting stakeholder meetings for comms need analysis Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice Assisting clients in developing their change communications capability and becoming more agile businesses Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms Applying and implementing Communications Analytics in day-to-day project work measurement of campaigns using digital tools, apps etc. Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Leading or contributing to practice-building efforts such as recruiting, training and capability development Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc. Qualifications Job Title - Change Communication - Specialist - T&O- (S&C GN) Management Level:9 - Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Change Communication Good to have skills:Internal communication OR External communication OR Corporate communication Experience:Minimum 5 to 7 year(s) of experience is required post Masters/PG Educational Qualification:Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime Job Summary : Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact team, you will help drive the following . Roles & Responsibilities: Although no two days at Accenture are the same, as a Change Communications Specialist in our T&O practice, a typical day might include: Discovering stakeholders challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy. Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits Co-creating solutions and conducting stakeholder meetings for comms need analysis Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice Assisting clients in developing their change communications capability and becoming more agile businesses Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms Applying and implementing Communications Analytics in day-to-day project work measurement of campaigns using digital tools, apps etc. Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc. Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc. Leading or contributing to practice-building efforts such as recruiting, training and capability development Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Includes some travel for client projects etc.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Document client issues and resolutions accurately. Collaborate with cross-functional teams to enhance system performance. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Strong understanding of ITIL framework. Experience with ticketing systems like ServiceNow or Jira. Good To Have Skills:Knowledge of IT service management tools. Ability to prioritize and manage multiple tasks effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Bengaluru office. A Bachelor's degree is required. Qualifications Bachelor

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Bachelor Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Maintain exceptional communication skills to keep world-class systems running smoothly. Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. Professional & Technical Skills: Must To Have Skills:Service Desk Management Good To Have Skills:Knowledge of ITIL processes, Incident Management, Problem Management, and Change Management Strong understanding of system and application architecture Experience with troubleshooting and resolving technical issues Excellent communication and interpersonal skills Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. Qualifications Bachelor

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Document client issues and resolutions accurately. Collaborate with cross-functional teams to enhance system performance. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Strong understanding of ITIL framework. Experience with incident management and ticketing systems. Good To Have Skills:Knowledge of IT service management tools. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Bengaluru office. A Bachelor Degree is required. Qualifications Bachelor Degree

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure that the applications are scalable, reliable, and secure. Stay updated with the latest industry trends and best practices. Assist in troubleshooting and resolving application issues. Conduct code reviews and provide feedback to the development team. Mentor junior professionals and provide guidance on application design and development. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Experience with IT service management processes and best practices. Strong understanding of application design principles and patterns. Knowledge of web technologies such as HTML, CSS, and JavaScript. Experience with RESTful APIs and integration with external systems. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 2 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing and implementing solutions, and ensuring the applications are functioning optimally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with stakeholders to gather and understand their requirements. Design and develop applications using ServiceNow IT Service Management. Configure and customize applications to meet business process requirements. Perform testing and debugging to ensure the applications are functioning correctly. Provide technical support and troubleshooting for application issues. Stay updated with the latest industry trends and technologies. Assist in the documentation of application design, development, and maintenance processes. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Good To Have Skills:Experience with ServiceNow IT Operations Management. Strong understanding of IT service management principles and best practices. Experience in designing and implementing ServiceNow workflows and modules. Knowledge of ServiceNow scripting languages such as JavaScript and Glide. Familiarity with ITIL processes and frameworks. Ability to troubleshoot and resolve technical issues related to ServiceNow applications. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management. This position is based in Noida. A Bachelor's Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related fieldAdditional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the application design process and contribute to the overall success of the project. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the application design meets quality standards and is aligned with best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Experience in designing and developing applications based on business requirements. Strong understanding of IT service management processes and best practices. Knowledge of ServiceNow platform and its various modules. Experience in creating technical specifications and design documents. Ability to collaborate effectively with stakeholders and cross-functional teams. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the success of the project by leveraging your expertise in ServiceNow Software Asset Management (SAM) and collaborating with the team to deliver high-quality solutions. Your typical day will involve analyzing business needs, designing and implementing application solutions, and ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business requirements. Collaborate with stakeholders to gather and analyze business needs. Create technical specifications and design documents. Implement and configure applications using ServiceNow Software Asset Management (SAM). Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Software Asset Management (SAM) or Servicenow Custom Application Creation or ServiceNow Human Resource Service Management (HR) or ServiceNow IT Operations Management Good To Have Skills:Experience with IT Asset Management (ITAM) tools. Strong understanding of IT asset management principles and best practices. Experience in designing and implementing ServiceNow SAM solutions. Knowledge of software licensing and compliance. Familiarity with ITIL processes and frameworks. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Software Asset Management (SAM). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions to meet business requirements. Collaborate with cross-functional teams to ensure successful implementation of ITAM solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Strong understanding of ITAM processes and best practices. Experience in providing technical expertise and guidance to team members and stakeholders on ServiceNow ITSM Hardware Asset Management (ITAM) solutions. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the applications are aligned with the organization's needs and objectives. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Good To Have Skills:Experience with ServiceNow IT Operations Management. Strong understanding of IT service management principles and best practices. Experience in designing and implementing ServiceNow applications. Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Familiarity with ServiceNow scripting languages such as JavaScript and Glide. Ability to troubleshoot and resolve issues related to ServiceNow applications. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your day will involve collaborating with stakeholders to ensure the applications align with business needs and enhance operational efficiency. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead application design and development Conduct requirement analysis and translate them into technical specifications Ensure applications meet security and compliance standards Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management, ServiceNow IT Service Management Strong understanding of IT operations management processes Experience in designing and implementing ITOM solutions Knowledge of IT service management best practices Hands-on experience in ServiceNow platform customization Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Kolkata office A Bachelors Degree in Computer Science or IT or Engineering or related field is required Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Service Management. Your typical day will involve working with the ServiceNow platform, collaborating with cross-functional teams, and ensuring the successful implementation of ServiceNow tools and applications. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications using ServiceNow IT Service Management. Ensure the successful implementation of ServiceNow tools and applications, including ServiceNow IT Service Management. Provide technical expertise in ServiceNow tools administration and configuration. Develop and maintain technical documentation related to ServiceNow tools and applications. Stay updated with the latest advancements in ServiceNow tools and applications, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow IT Service Management. Good To Have Skills:Experience in ServiceNow tools administration. Strong understanding of IT Service Management processes and best practices. Experience in designing and implementing ServiceNow applications. Experience in developing and maintaining technical documentation related to ServiceNow tools and applications. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow solutions. This position is based at our Bengaluru office. Qualifications Graduate

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certified Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications using ServiceNow IT Service Management. Collaborate with stakeholders to gather requirements and understand business processes. Create technical designs and specifications for ServiceNow applications. Implement and configure ServiceNow modules and functionalities. Ensure that the applications meet the defined requirements and are aligned with best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Experience with Servicenow Tools Administration. Strong understanding of IT service management processes and best practices. Knowledge of ServiceNow development methodologies and best practices. Experience in designing and implementing ServiceNow applications. Ability to troubleshoot and resolve issues related to ServiceNow applications. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management. This position is based at our Pune office. An Engineering degree with ServiceNow Certified is required. Qualifications Engineering with ServiceNow Certified

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the application development process and contribute to the overall success of the project. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the quality and performance of the applications. Conduct code reviews and provide feedback to the development team. Troubleshoot and resolve issues in a timely manner. Stay updated with the latest industry trends and technologies. Assist in the implementation and deployment of applications. Provide technical guidance and support to the team members. Contribute to the continuous improvement of the application development process. Train and mentor junior professionals in the team. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Good To Have Skills:Experience with ServiceNow IT Operations Management. Strong understanding of IT service management principles and best practices. Experience in designing and developing applications using ServiceNow platform. Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Familiarity with ServiceNow scripting languages such as JavaScript and Glide. Experience in integrating ServiceNow with other systems and applications. Ability to analyze complex business requirements and translate them into technical solutions. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are aligned with the needs of the organization and contribute to its overall success. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the applications are aligned with industry best practices and standards. Conduct code reviews and provide feedback to the development team. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Service Management. Good To Have Skills:Experience with ServiceNow IT Operations Management. Strong understanding of IT service management principles and practices. Experience in designing and implementing ServiceNow applications. Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Familiarity with ServiceNow scripting languages such as JavaScript and Glide. Ability to troubleshoot and resolve issues related to ServiceNow applications. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ServiceNow IT Operations Management system. Your dedication to quality and exceptional communication skills will be crucial in keeping our world-class systems running smoothly. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting system or application issues, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to ensure seamless operations. Troubleshoot system or application issues. Provide ongoing support to clients. Design and implement effective resolutions for client issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management. Strong understanding of IT operations management principles and best practices. Experience in incident management, problem management, and change management processes. Knowledge of ITIL framework and its application in IT operations management. Experience in configuring and customizing ServiceNow IT Operations Management modules. Good To Have Skills:Experience with IT service management tools such as ServiceNow IT Service Management or BMC Remedy. Experience in IT operations management in a large-scale enterprise environment. Knowledge of IT infrastructure components and their interdependencies. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Operations Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Human Resource Service Management (HR) solutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications using ServiceNow Human Resource Service Management (HR) to meet business process requirements. Collaborate with stakeholders to gather and analyze requirements for application design. Create technical specifications and design documents for application development. Perform code reviews and ensure adherence to coding standards and best practices. Conduct unit testing and support system integration testing. Troubleshoot and resolve application defects and issues. Provide technical guidance and support to junior team members. Stay updated with the latest trends and advancements in ServiceNow HR solutions. Contribute to continuous improvement initiatives and process enhancements. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR) or Servicenow Custom Application Creation or ServiceNow Software Asset Management (SAM) or ServiceNow IT Operations Management Experience in designing and developing applications using ServiceNow HR modules. Strong understanding of HR processes and workflows. Knowledge of ServiceNow HR best practices and industry standards. Experience in integrating ServiceNow HR with other systems. Good To Have Skills:Experience with ServiceNow IT Service Management (ITSM) and ServiceNow IT Operations Management (ITOM). Experience in ServiceNow HR implementation projects. Familiarity with Agile development methodologies. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education